News Disney now offers dedicated support for passholders as part of its new V.I.PASSHOLDER program

[wdwmagic]

https://www.wdwmagic.com/other/annu...as-part-of-its-new-v.i.passholder-program.htm

 

[FigmentFan82]

Awesome, so this is who we call if we can't get a Chef Mickey cutting board from F&W?

 

[atjimfromdisney]

"dedicated support" (not just in relation to Disney but many other companies as well) I feel is a term being used pretty loosely now days.

 

[Kman101]

It sounds nice, in theory.

 

[AshaNeOmah]

Maybe an easier way to get those AP room-only reservations within the first three hours after release?

 

[atjimfromdisney]

It sounds nice, in theory.

 

[Minthorne]

Is this also available in the AP lounges in each park?

 

[deeevo]

Maybe an easier way to get those AP room-only reservations within the first three hours after release?

You mean the All Star rates for $79 a night I get in my email? *rolls eyes*

 

[twilight mitsuk]

You mean the All Star rates for $79 a night I get in my email? *rolls eyes*

With no free parking

 

[ThatMouse]

"all aspects of Annual Pass usage" - not sure what that is. Do you call this to make room reservations?

 

[dreamfinder]

"all aspects of Annual Pass usage" - not sure what that is. Do you call this to make room reservations?

I'd suspect it means that a group of CMs at CRO have received an extra hour of training (conducted via canned webinar) about the many wondrous benefits of AP ownership. So when you call to ask about your benefits, they can pontificate at great length about how you can sign up for "Tabling Wonderland", wait *checks notes* "Tables in Wonderland".

 

[Sirwalterraleigh]

The only “dedicated” support I look for are significant discounts on passes...

...they can keep their magnets and exclusive events

 

[disney4life2008]

Dedicated lol. This is garbage. Its the same cm who will just get routed with ap calls. I am going to call and inquire why I have not received any information about vip events via email lol

 

[disney4life2008]

The only “dedicated” support I look for are significant discounts on passes...

...they can keep their magnets and exclusive events

I know someone who lives in Orlando who is going to Epcot every day this week just to get a cutting board lol.

 

[joelkfla]

This dedicated number is nothing new; it's been around for years. It just goes to Disney Reservations.

 

[SSH]

I'd suspect it means that a group of CMs at CRO have received an extra hour of training (conducted via canned webinar) about the many wondrous benefits of AP ownership. So when you call to ask about your benefits, they can pontificate at great length about how you can sign up for "Tabling Wonderland", wait *checks notes* "Tables in Wonderland".

I vote this best post of the thread so far.

 

[celluloid]

The cynical side of me says another focus to confuse guests and poor agents at the DRC and to make sure that the sales goals can be the metrics they hope for.

 

["El Gran Magnifico"]

Great! An express checkout line....to help me spend my money faster. Wonder how these up-sells will work. I agree with @Sirwalterraleigh -
If you want to treat me like a VIP Annual Passholder, at least give me a Disney Gift Card on my birthday ($25 like Landry's does).

How 'bout some type of loyalty program - Like spend $10,000 and get at $2 off coupon for Yachtsman.

After all - It is the thought that counts

 

["El Gran Magnifico"]

This is a "perk".

So when the price increases they'll tout: "But look at all the benefits...you even get your own very special "hotline"".

Which will go something like this: "Sir, are you a DVC member?, How about a Tables in Wonderland member? Have you tried any of our hard ticket events? They're really very "magical". Luckily for you we're running a special promotion today........" -

Yeah, I get all that, but I was only calling to confirm my room reservation.

"Well I'm so happy you called today....we also have a special resort promotion and can upgrade your room for only $109 a night"..........

 

[ryguy]

Holy vague! No clue what I am getting here, maybe that's the point.