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Universal Epic Universe (South Expansion Complex) - Now Open!

rd805

Well-Known Member
On one hand, rushing a hotel to open before it's actually fully completed is kind of dumb, especially when that hotel doesn't even service a park that is open yet.

I honestly don't find this dumb -- with so much "new" coming; it would make sense to have some kinks ironed out for the staff & systems. It's just what to be expected when something brand new starts operations - issues & suffering from demand. That's why these places "pressure test." I don't like that the creator of the video can't simply look at it and analyze that aspect.
 

mkt

When a paradise is lost go straight to Disney™
Premium Member
On one hand, rushing a hotel to open before it's actually fully completed is kind of dumb, especially when that hotel doesn't even service a park that is open yet.
I had a response ready... but:

I honestly don't find this dumb -- with so much "new" coming; it would make sense to have some kinks ironed out for the staff & systems. It's just what to be expected when something brand new starts operations - issues & suffering from demand. That's why these places "pressure test." I don't like that the creator of the video can't simply look at it and analyze that aspect.
This sums it up.
 

Lil Copter Cap

Well-Known Member
Spoilers below, in case anyone wants to skip this post. If you care to read a random person's thoughts on their experience...have at it! I'm not a ride-or-die when it comes to Disney and Universal. But in general, I prefer Disney for a lot of reasons that I don't have to go into it. But mainly because thrill rides, horror, and less-themed experiences aren't my jam.

Disclaimer: I am aware these are technical rehearsals and not everything is going to run smoothly. I attempted to write something with that in mind.

Had the pleasure of previewing the park yesterday. General conversation seemed to indicate it was a bad operational day (compared to past days) with most rides being Closed, Delayed, or Weather Delayed the entire day, forcing most guests into shows or into the two most reliable rides of the day, Curse of the Werewolf and Dragon Racer's Rally, which caused wait times to skyrocket to about 75 minutes on average.

Regardless, I am eating my words in terms of the park not being at a certain level of enjoyment for me.

If one cares about full immersion (360-degree sight lines), I think Wizarding World is potentially the only land that nails it once fully inside. The finer details aren't fully fleshed out (ex: within the first 10 seconds of Dragon Racer's Rally, backstage is immediately revealed and any sense of immersion when on the ground is broken).

The food was stellar, although not sure if I would spend full price on some of the meals with current projected pricing. Grateful for the discounted rate that is being offered to TMs. The merch went all-in and is well-curated. The lands themselves are beautiful.
  • Biggest surprise: Loved Mine-Cart Madness (even in the pouring rain) AND the interactive Power-Up Bands for SNW—gamification was a lot more fun than anticipated
  • Favorite food location: The Oak & Star Tavern (such a wonderful escape for a barbecue/cozy meal)
  • Biggest disappointment: Ride downtime will ruin the experience for a paying guest with so little rides to experience. So many of the few rides are outside and that worries me more than I thought it would. Had we not been randomly selected by a passing TM to receive Express Passes for the day, I think we would have only gotten on two rides and experienced one show in the eight hour operating period. With the Express Pass, we got on five rides and experienced one show.
  • Favorite land: Ministry of Magic. Even without a current ride offering, the environment, merch, food, drink, and overall ambiance was truly on another level for me. And, yes, the queue for the ride was beautiful. The show wasn't my favorite, but I appreciate the innovation behind it.
In my experience, up until yesterday, I have never had a good Team Member experience in the park. I genuinely do my best in not being a nuisance, ensuring they are seen, and give them the kindness they deserve as a human. Yesterday was the first time I had an amazing experience with every Team Member I interacted with—from parking to ride attendants. Morale is high and I think this park will hopefully significantly shift this in a favorable direction for Universal entirely.

To sum up the entire experience: I told my friend that this park alone would encourage me to buy an annual pass for Universal (Or an Epic Universe-only pass if ever offered). And that was definitely not what I was anticipating going into this. The TM who invited us said, "It's our EPCOT," and although completely different...I think I agree. It's the ultimate "vibe park" for a local. And I say that after a poor day of operational mishaps, rainy weather, and significant portions of the park still closed.

Very excited for the future of this park and Universal.
 

MisterPenguin

President of Animal Kingdom
Premium Member
Just confirming if anyone was wondering. Celestial Park's entertainment was in fact cut. Wild.
Well.. I've been occasionally bringing up Comcast's financial constraints, so, I'm not surprised. Put on top of that the current and likely, worsening, world financial milieu... this won't be the first company holding back and nursing their bank account large debt portfolio.
 

MickeyLuv'r

Well-Known Member
You’re probably overthinking how much they care. The vast majority of the park workforce is local to the Orlando metro area (read: they didn’t move to work at Disney/Universal) and can pretty indifferent to being part of “the team” or caring about how secret a new park must be kept.
I would not describe the park employees I have met this way. Having visited Universal very recently, I've met a number of park employees who are really enthusiastic about working there, and excited for the opening of Epic Universe.

Mind, I'm not saying every employee feels this way, but I've repeatedly met employees who appear to be genuinely enthusiastic about working for Universal, and a good number who say they have applied to work in the new park and are excited to have been accepted.

All across Universal, the enthusiasm is palpable.

It is in strike contrast to the CM's at WDW, who have become less personable over the years. All throughout Universal, time and again, I've met employees who really care about providing high quality service.
 

MickeyLuv'r

Well-Known Member
On one hand, rushing a hotel to open before it's actually fully completed is kind of dumb, especially when that hotel doesn't even service a park that is open yet. On the other hand, rushing to stay at it opening day just for negative clickbait content is worse. Guys like this don't deserve any views. This is just as annoying as all of the vloggers who constantly state how incredibly amazing every single experience is.

After browsing his channel briefly, I have to say. This. This is the definitive example of everything that is wrong with the modern day theme park enthusiast community.
I wasn't at Terra Nova on opening day, but I was at Stella Nova on opening day, and I had a great experience. For the price, the details, room quality, and food quality were outstanding! My breakfast was excellent!

It was very weird though to be surrounded by vloggers. They were doing things like filming while eating. A number of the were also surprisingly disheveled looking. I mean, if I was filming myself for a living, I'd at least shower, change my clothes, and brush my hair every day. It was really odd that a number of them looked like they had gone days without basic grooming.
 

DCBaker

Premium Member
Universal has released details on a National Epic Universe Portal Tour:

Ahead of the highly anticipated opening of its fourth theme park – Universal Epic UniverseUniversal Orlando Resort will launch the National Epic Universe Portal Tour across select cities this spring to give fans an exciting glimpse of the adventures that await in the immersive new theme park. The tour will include stops in Atlanta, New York City, Philadelphia and Chicago and will bring a one-of-a-kind “epic” experience directly to fans.

The centerpiece of the tour will be a gigantic, 30-foot-tall Chronos – a replica of the icon of Universal Epic Universe and the gateway that guests will enter to experience the theme park’s five incredibly immersive worlds: Celestial Park, The Wizarding World of Harry Potter – Ministry of Magic, SUPER NINTENDO WORLD, How to Train Your Dragon – Isle of Berk and Dark Universe. As the tour makes its way through iconic locations in each city, guests will be invited to approach the mesmerizing portal structure to witness action-packed sequences that celebrate the incredible adventures of the new theme park.

Attendees will get the chance to take a photo beside the portal and can visit the structure at night for an awe-inspiring, spectacular night show with dynamic lighting and all-encompassing music. Theme park enthusiasts visiting the portal will also have the chance to enter a sweepstakes to win a trip to Universal Orlando Resort and experience Universal Epic Universe for themselves.

The National Epic Universe Portal Tour will be open to guests on the below dates from 10:00 a.m. – 8:00 p.m. (subject to change):
  • April 11-13: Atlanta, Georgia (Pemberton Place, adjacent to World of Coca-Cola)
  • April 23-26: New York, New York (Rockefeller Center)
  • May 16-18: Philadelphia, Pennsylvania (The Rocky Steps)
  • June 13-18: Chicago, Illinois (Pioneer Court)
 

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