Your task is to design an improvement the Transportation and Ticket Center, however you choose, to provide an updated look and feel and provoke feelings of wonder and imagination.
You must use 20 sentences or less, and 2 images or less.
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The Ticketing and Transportation Center (renamed World Gateway) concept revolves around cosmetic, operations and general infrastructure enhancements to revolutionize the entry and exit experience, and add class and comfort while maintaining the once futuristic feel of the area.
The current cluster of buildings will be replaced with one unified complex covered with a large roof structure, in a familiar shape, and will consist of open air covered shelters (as indicated by the dotted lines on the map), enclosed structures (solid lines), as well as stunning glass ceilings to allow natural light to permeate the interior.
The total effect is one of space and freedom, while also providing protection from the elements and a environmental control.
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World Navigators (Ticketing and other Services)
As guests enter the ticketing hub, aptly renamed the "Discovery Lounge", they are treated to a spacious and welcoming indoor environment where, where, instead of turnstyles and lines, they experience lush carpets and luxurious inlaid marble floors, diffused natural lighting, and delicate wood accents.
450 kiosk stations called "World Navigators" are spread through Discovery Lobby in the form of semi-private arrangements of comfortable chairs and sofas which seat groups of 4 to 10, each centered around cherry and oak coffee tables which sport 40 inch multi-touch displays and the Microsoft Surface Table Technology.
Through these kiosks, Guests can access all aspects of their Walt Disney World Vacation Experience, including:
- Ticket Purchases
- KTTW or Magicband selection and customization
- MDE account creation, administration, linking, and phone app instructions
- Dining, Restaurant Descriptions, Menus and Reservations
- Custom Printed Park Maps
- Hotel Reservations and Requests
- Gift cards and Disney Dollars
- FP+ Reservations
- PhotoPass+ Registration, Viewing and Purchase
- PhotoPass+ Picture upload / downloads to Smartphones and bluetooth capable cameras / devices
- DVC Signup and Purchases
- DAS Registration and Card Creation
- SOTMK Registration and complimentary card pack
- A Pirate's Adventures: Treasures of the Seven Seas Registration and complimentary maps
- Special Event and Tour Registration and Ticket Purchases
A 2 story centralized processing center is located in the north portion of the complex, behind Guest Services and above a large section of the World Gateway Gifts shop, and will house Cast Members to provide real time assistance and assemble the requested bundle of documents and accessories for delivery directly to the base of the World Navigator table through a series of underground vacuum tubes.
For Guests requiring assistance of any sort, the next-generation help function of the kiosk allows Cast Members to directly interact through a mounted webcam with a simple tap on the screen.
Cast Members can also remotely control the Kiosk session to assist Guests through the process in real time, and this carries the benefit of having lingual assistance options at the press of a button.
Also, Cast Members (and sometimes Characters) will wander the area to assist Guests, answer questions, make suggestions and provide Magical moments.
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Transportation
The monorail stations and boat dock will be renovated with a unique theme depending on the destination (EPCOT or the Resort Line).
The Epcot Center station will have shimmering textured aluminum and a unique skylight ceiling made to resemble the texture of Spaceship Earth, as illustrated on the top of the picture above.
The MK / Resort Line station will have white walls with red and yellow accents and a black floor with a stunning arched stained glass ceiling that consists of a pattern of hidden Mickeys and other characters, as illustrated at the bottom of the picture above.
To further the "transportation" role of the TTC as a central hub for WDW Transportation, a covered PeopleMover line will be added that connects Wilderness Lodge to the TTC, and a special area will be added near the newly covered Parking Tram zone for taxi services, a Kiss and Ride Drop off lane, and the shuttle to the Walt Disney Speedway complex.
The boat dock will be renovated to include wandering paths and beautiful flora, and will be covered by it's own glass themed ceiling.
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Edge of the World Cafe
A restaurant named "Edge of the World Cafe" will serve a variety of snacks and light meals during the day, and will deliver drink and food services to Guests at the Discovery Lounge Navigator Kiosks, where they may be ordered through the Navigator Kiosk.
At night, the cafe will host fully themed character dining events on it's first and second floor outdoor verandas that offer stunning and unique views of the nightly Electrical Water Pageant and Wishes Fireworks.
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World Gateway Gifts
The "World Gateway Gifts" shop is a two level Disney shopping experience, and carries merchandise any Park goer will require, such as:
- Light Jackets and Ponchos
- Towels and Sun Gear
- Embroidery Services
- Electronics and Photography Services and Equipment
- Clothing and Apparel, including footwear
- Pin Trading Station
- Filtered Water Bottles
- Cooling Water Fans
- Autograph Books and Pins
- Toiletries (Baby Care Needs, Sunscreen, etc.)
- (And of course) Mickey Mouse Ears of all types
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Other Features
Restrooms are located in World Gateway Gifts, the Edge of the World Cafe and the Discovery Lounge, and wheelchair and scooter rentals are available at a special kiosk in the Discovery Lounge.
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Summary
These enhancements bring unique experience to World Gateway, along with added functionality for the area, which creates a highlight experience for Guests to start and end their day at the Magic Kingdom and other Walt Disney World Parks and Resorts.