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Wow, you are an awesome representative of Disney. Somehow this makes all of your points so much...more valid. I did not "let my kid play in the garbage" - the actual fact is he slipped (probably ON that garbage) and knocked his hand against the wall by the trash can. I was holding the...

Um, yes? Because my son is little and ended up with crap all over his hands and we all had it on our shoes, and it was effing gross. And the lazy sloth who didn't put their trash in the can wasn't the only problem. In fact, a good part of the problem was that the can was full and overflowing...

I'm sad about this. I went to WDW in August and October, and we took friends who had never been before. One of the things we had been saying we really loved about WDW was that it was so very clean. And, hand in hand with that, that the theming was was so exquisite in that pristine...

Long time since anyone checked in here so I might be shouting into a void, but I was at WDW last week and had terrible service at Crystal Palace buffet, spoke with manager, and the 18% gratuity CANNOT be altered, regardless of your service or whom you complain to.

I'm finding this really upsetting - I was there in October and felt the trip was way more expensive than I expected (as I always do!) but this makes me wonder if 18% was tagged onto some of my meals and I didn't realize it. Does anyone know an email for whomever is in charge of that sort of...

Then, with respect, you could have read the thread. Posts have been really consistent in their outrage about the principle involved here; 1. that Disney is tacking 18% automatic service charge onto 2. DDE bills only. Also, Disney said it would begin January 1, but one forum poster...

Not one post in this entire threat has said or even suggested that. Not one. I know that because I read the entire thread.

Your hourly wage is not my responsibility! Regardless of what I make at any given job, I know my salary going into it, and I do not expect other people to subsidize that for me. I've worked as a server several times - sometimes I had to tip out, sometimes I didn't but usually would...

But DisneyJoe said: In his example the gratuity is clearly based on the pre-discounted price of the meal because $18-20 is, obviously, 18-20% of $100, and 18% of the discounted price of $80 would have been $14.40...so I'm not sure why you were saying he was "close" but not correct. He was...

What was that? I was a passholder two years ago, and I remember a point at which it was very, very hard to get hotel reservations and the prices weren't so good, but I'm not sure that was it. You've got me curious!

Originally Posted by DisneyJoe imamouse: Well, that's what DisneyJoe said, isn't it? Bill=$100, tip is $18, which is obviously 18% calculated pre-discount, then the bill is reduced to $80 with discount and the tip is added to = $98. How is that "close" and not exactly the case? Isn't...

Thanks, brkgnews and nibblesandbits! I wouldn't want to continue a discussion that had officially been axed, so, as I said, I wanted to clarify so as not to become persona non grata here!

I took my family of four to Sci-Fi diner in October (and by the way the food was fantastic, much to my surprise) and now I'm wondering if a gratuity was added to my bill prior to the addition of my own tip. I know I should pay more attention, but I don't and now I don't have my copy of the bill...

I absolutely respect that! As a matter of fact, I'll probably do the same. It would be interesting to find out how this ultimately affected the income of the wait staff.

We had TERRIBLE service at Citricos last month - the waitress was rude and so slow it took us more than an hour and a half to get out of there and we didn't have dessert (we were paying for babysitting so I was keeping an eye on the time and not just dawdling). The food was fantastic, though, so...