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Yes as stated my expectations were high given my past experiences there. And yes all those things you mentioned are possible which is exactly what I experienced. My post was about just that. And my point being that before this last trip a week ago I had never experienced that. All the service...

My expectations were high because in my past trips my experience was stellar. glad we finally agree 😏

Yes I had a great time. If you read my original comment it was about me noticing a decline in service gathered from my current experience & my past experiences at Disney World. It was just an observation my family & I had & so I asked if anyone else had experienced the same.

A bunch of cms.

Never said that. Never assumed that. Could it be that other people didn’t experience what I experienced? Yes. But it could also be that the enamored folks in this forum willingly ignore what I experienced also.

Yes it’s possible. Is it possible in your mind that I experienced different. Is it also possible that you have Disney colored glasses? Judging from the rest of your comments... I’d say yes to that too.

Disney colored glasses as another person said. Sorry my vision is 20/20 😝

Yes they were rude. Being called entitled is not rude to you? Among the other things said to me. Maybe go back & reread then. I agree with you on the last part but my observations is that these are things I had never encountered before.

Sorry is reading not critical here? I never said I was in the industry. My husband is & my son. My point being that they noticed & they are in that industry. And again no nothing specifically affected me, I still had a great time but the decline in service was noticeable. I had a hard time...

Exactly. I experienced both. My post was because on my last trips I had never experienced the latter & this time I did... enough times to notice.

I stand by that cult comment also since I can think of no other word to describe most of these reactions. I don’t need anyone to accept my opinion. My original post asked if anyone else felt the same way. There was no need for the attacks on me personally which is what I got.

When did I say my BOG experience was bad? Reading is fundamental. I said we were at BOG when we had a discussion about the decline in service. It was merely the location.

Sorry I triggered the cult mentality in these forums. I stand by my observations. I know what my past experiences at Disney World were & I know what I experienced this time. I had 2 people in the industry with me who had the same observations.

My entitlement? Do we know each other? Have we met because you’re making some big assumptions here. No, I’m not entitled. As another comment stated. They have cut back on cms & cm training. This would certainly account for what I experienced. Less cms present, less friendly cms & less...

How is my description not enough? Less friendly, less present, less knowledgeable. How is this not enough lol? I don’t need 3 paragraphs like you. Lol. You people are almost like a cult. Love Disney, love Disney World but come on lol.

This makes sense. Now I get why.

Nah, I don’t frequent these forums or Disney social media pages unless I got a trip to plan. My only expectations were from our last trips. And yes... the example you gave is exactly what I’m talking about. The cms at quick service outside the Mexico pavilion kept saying stuff like this in...

You prob right lol. Love it too but I don’t like rose colored glasses.

So have I & I had really wonderful experiences with cms this time also but as I said... I felt that service has gone down in general. It was not my opinion only. My husband is in the convention/tourism industry & my son is going to school for the same thing. Hospitality is actually their...

I figured. I honestly remember you couldn’t turn without a cm being within talking distance. This time I struggled to find a cm when I needed one or had a question. And most couldn’t answer my question. Something as simple as where’s the fp entrance to illuminations. I mean if you’re a cm in...