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  1. R

    Food and Wine Premium Fiasco

    One more update that I forgot to mention, the biggest issue with the swag bag was that it has alcohol. Alcohol is not supposed to be shipped to the resort. Gary, one of the managers at our hotel, personally drove to Epcot and got the package the next day. He called me and was waiting at the...
  2. R

    Pecos Bill Cafe closing for short refurbishment to launch new menu

    Odd, I did not know that I was reviewing the food or attempting to indicate anything. I gave my experience. I am from Texas and have Tex mex quite often. I was not in the mood for it. The roll out of the new menu was off putting to many that were not expecting it. They would have been much...
  3. R

    Pecos Bill Cafe closing for short refurbishment to launch new menu

    We walked in the day the menu changed. At 12:30 PM there were about 7 people in each line and more were turning around and leaving than were staying and ordering. WE turned around as well, as we were not in the mood for Texmex. Columbia Harbor House was PACKED to the gills. The line was all...
  4. R

    Food and Wine Premium Fiasco

    I hope they are putting it in the lineup now. It is from Tuto Italia and is very yummy.
  5. R

    Food and Wine Premium Fiasco

    The dessert party was great. It was a bit wet and rainy on our night so the party was moved to the China pavilion. The only negative was that there was supposed to be tiramisu(GF's favorite dessert) and none was to be seen. I asked about it and they said there was a mix up in the menu but...
  6. R

    Food and Wine Premium Fiasco

    Well, we just got home last night so I thought I would update this. As a whole, we loved the Premium Package. The first day was a serious fiasco, that many faced. As the days went on though, the wonderful cast members helped us forget the massive blunder of the beginning of the week. We...
  7. R

    Food and Wine Premium Fiasco

    I HOPE all the MASSIVE bugs are killed before you get here. There were so many foibles today that it's almost comical. Almost
  8. R

    Food and Wine Premium Fiasco

    The problem is that this is alcohol and was never shipped. The CM looked me dead in the eye and swore it was shipped. I get to the resort and they tell me nope, it's still sitting in package pickup at EPCOT. Wow.
  9. R

    Food and Wine Premium Fiasco

    And guess what didn't show up at the resort
  10. R

    Food and Wine Premium Fiasco

    What about my patience and sanity? They certainly tested that as well.
  11. R

    Food and Wine Premium Fiasco

    Oh this is just the first volley. I'm on my way to the front desk now. This is unacceptable.
  12. R

    Food and Wine Premium Fiasco

    Oh yes, they said they were terribly sorry but it was the first day of the Premium package and they were still working out kinks. This is AFTER they completely lost my sisters gift package and told her she would have to come back tomorrow to get it since it was alcohol. After that, we just...
  13. R

    Food and Wine Premium Fiasco

    Oh where do I begin?! We just finished one of the most disorganized and waste of my time in my entire Disney visiting life! It started when we went to pick up our premium package from the Festival Center. One kiosk with two woefully Uninformed cast members in attendance. Two hours and three...
  14. R

    New Luggage tags correspond with Magic Band Color

    We will definitely give it a go. Our magic bands shipped out this morning. We already have our standard luggage tags, that we got in our package, so I really can't complain. We can always get them next year.
  15. R

    New Luggage tags correspond with Magic Band Color

    Of course this would be 4 days AFTER our trip starts.
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