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I would like to see Hoopla moved, actually. At a minimum, the stage should be next to the tipboard and FACING the big hat. Why? Because the ground slopes that way. The current stage setup means that the further back you are, the LOWER you are in elevation. Not good for sightlines. Add in kids...

It's pie-shuffling. You've heard of re-arranging the deck chairs of the Titanic, right? Same idea, but with pie. In a zero-sum system, you don't add capacity. You re-arrange capacity. Imagine a park with 100% reservations and a park with 0% reservations, but they have the same number of rides...

Some basics on FastPass Plus here: http://ultimateorlando.blogspot.com/2012/05/fastpass-plus-pictures-explanations.html

Thanks Lee! That's high praise!

I'm a pretty critical guy, but I cut them some slack for the interactive queues. Soarin is pretty bad, but they tried harder with Space Mtn. What they SHOULD do is not use the interior switchbacks so there is more emphasis on the games. Pooh gets a lot of bad press, but I have small kids, and...

I did! In post 13!

Yes to all of the above except the inside/outside question. They are all "inside". Well, actually - that may not be true any more with Garner Holt Productions running animatronics. I need to check on that. yes, there's seniority and tenure. Some managers care and follow up; others don't. some...

With regard to maintenance people, it's a little bit of everything. SOME of them do a fantastic job, and really care. SOME of them are entrenched, a little bored, and not held to much accountability (there are things in the system that encourage wastefulness, actually) On the whole, it's not...

No proof from me. BUT, note that the parts under construction are really far away from each other: http://ultimateorlando.blogspot.com/2012/05/pirates-of-caribbean-lots-of-new-boxes.html It's not just an upgrade of "one" show scene; it's something around every turn in the right-hand queue...

Garner Holt just started a column at MiceChat. This got me thinking. To what extent do designers get "in the weeds" on the technical end? I know you generally have an interest and appetite for all kinds of knowledge, and loved your story about how (and why) you learned to do voice work. How does...

I presume this is a first step in "haunted mansionizing" the PotC queue. Once FPP is fully in place, all 'big' rides will need a standby line (the updated 'right' side, with interactive elements) and a FP line (the existing, unplussed left line).

They are adding giant letters out front that spell F-L-O-R-I-D-A

Eddie, can you give us a list of all the voiceover work you've done in the parks? I know about the Main Street dentist, the "We have ignition" on the ________ Dale Anaheim Space Mountain, and apparently Jungle Cruise queue radio voice (all the voices? Orlando's version?) Is there more?

It occupies the central spot in Tattoine Traders, and is pretty cool. Here are photos: http://ultimateorlando.blogspot.com/2012/05/droid-factory-now-open-in-tattoine.html What I forgot to take a picture of is the tiny little queue switchback they built out of tensa-barriers. Nothing unexpected...

I'm sure Alauni would provide inspiration if they did a rebuild. But if they rebuilt, I'll bet money they will go the DVC route.

I had word from a WDI insider almost a year ago to document two things: Frontierland in MK and the Poly. Both might look very different in the future. The Poly building is apparently not salvageable. A rebuilt of the main house is in order, apparently. It's not clear to me if the driver to all...

With Toy Story Mania, your plans for the ENTIRE day is on the table if you want a FastPass (and as we know, avoiding FP is a "choice" but a stupid one). You can't just decide to get it done with in the morning--the system decides when you get to ride. I very much suspect that quickly FPP will...

Once again, all of these arguments applied in 1999 to the original FastPass as well. By 2011, I think everyone realized that while you COULD choose to ignore FP, you crimp your ability to 'ride everything' by doing so. So the system 'forces' you to use it. I suspect that will be true of...

I have more pics on this pictorial: http://ultimateorlando.blogspot.com/2012/05/tree-of-life-fallen-branch-and-new-net.html I'm the last person to defend TDO on maintenance issues, but this issue is thorny. If I were in their shoes and part of my tree came down, I'm not sure I'd act much...

Business writers Pine and Gillmore charted something called the Experience Economy: businesses must orchestrate memorable events for their customers, and that memory itself becomes the product - the "experience". More advanced experience businesses can begin charging for the value of the...