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This is what should be debated. This is a better argument than efficiency, or following the rules without bending them a little. If this was a single rider, who had to wait for the next train, leaving one empty seat, I would have still sided with the guest in the interest of keeping things...

Your right, nobody used the word "ban", it was a figure of speech. I do recall reading; F that guy, being called names, suggesting to put their face all over the web, attacking his character as entitled, lacking common sense, and the most offensive of all - being called “Katiebug 2.0”. More...

I am sorry, but the only posters being vengeful are the ones who want to ban this guy from the park for simply asking for 1 empty seat. There is no ill-will towards the CM's either. I just think they could have used better judgment. Sometimes following policy doesn't make it the right...

Disrupting the board process is easily corrected on the next cycle. It does not trickle down for the rest of the day. It happens all the time, when people go to the wrong assignment, chicken-out at the last minute, or simply just make a mistake. This should be the least of all the arguments...

Except the Cast Members ran the attraction at half capacity for 2 train cycles, plus let the group of 5 ride again. You can argue if you think this was worth it to not give the original party the satisfaction of having the empty seat, but this in no way resulted in operational efficiency. Talk...

I have. But I have also heard of when to escalate and deescalate a situation. Maybe he was told by an unsuspecting CM this would not be an issue. Maybe he lost his temper because of a perceived contradiction. Maybe they tried that on other attractions and were allowed. I don't know. I am...

I am not going to defend a guest who makes a scene. I was just defending the idea of not being a sin to send a car with an empty slot.

I am sorry, I get it. This comes down to picking and choosing battles, and fighting it, made the situation worse. CM's should make the situation better, not escalate them. If I was in line, and not involved, I would be upset that the train was not dispatching. If I was about to board, and a...

I have not worked in a theme park, but have visited several times. I am sorry, but they reduced overall capacity during this ordeal by letting the train sit to police this matter. Seems like more people were bending over backwards, and going out of their way to make this situation even worse.

You have 2 options to deal with this situation. 1. Allow the guest request, 1 seat goes empty. 1 person has to wait for the next train. The family gets the souvenir photo that last forever. Everybody is happy. 2. You hold up the line, anger the family, anger everybody else in line wondering...

It seems like you are missing the point that Disney is a Family theme park where people go to Vacation, people visit to be entertained, relax, and enjoy some time off. This isn’t public transit. We know the parks are packed. We are all Disney fans here and have been visiting for decades...

The key to excellent customer service is to give the workers/cast members the power to make decisions and interpret policy. Holding up this line delayed more people longer, and upset more people, than letting 1 seat go empty. There has been several discussions on the reduction of value from...

I am sorry, I disagree. That is pretty harsh calling the family stupid. Of all the entitled guest behavior, I do not believe asking for one seat to go empty is far out of bounds. Almost every attraction, I have seen an empty seat. I prefer to not be treated like cattle. Enforcing every...

Get away with what exactly? I am sorry but I am not entertaining other scenarios. I am replaying to a specific situation where a family wanted to ride an attraction alone that would have resulted in 1 empty seat. Not a big deal. Part of the Disney Magic is treating people better than at a 6...

I am struggling to see what the issue is. The CM should have clearly sent the train with one empty seat, and everybody would have been happy. I understand filling capacity, but this reward wasn't worth the risk in my opinion, to cause additional delays, anger guests, and involve multiple CMs...

The Boneyard at Animal Kingdom.

Depending on the dates, I would go to Universal at Christmas mainly because of Mannheim Steamroller.

It looks like it is also missing Pirates.

That was my point. AK is more than rides, like the original EPCOT.

Do you find Animal Kingdom boring after your ride Everest and Fight of Passage?