• The new WDWMAGIC iOS app is here!
    Stay up to date with the latest Disney news, photos, and discussions right from your iPhone. The app is free to download and gives you quick access to news articles, forums, photo galleries, park hours, weather and Lightning Lane pricing. Learn More
  • Welcome to the WDWMAGIC.COM Forums!
    Please take a look around, and feel free to sign up and join the community.

Search results

  1. C

    WDW Awakens ...

    Staffing has been reduced in many lines of business. However, Parks/WP/DS custodial has seen very few (if any) cuts recently.
  2. C

    WDW Awakens ...

    I'm not sure they do to the average guest as much as people on here feel they do. I can tell you that our guest restroom cleanliness ratings in the park are significantly higher now than 5-6 years ago. That being said, I did outline some of the challenges in a previous post if you would like...
  3. C

    WDW Awakens ...

    I'm not sure where either of us said there were issues with the amount of staffing? If anything, custodial coverage and staffing has generally increased since the layoffs in 09. Everyone realizes there is a direct correlation between cleanliness scores and intent to return on surveys and no...
  4. C

    WDW Awakens ...

    That isn't a conflict - that is how it is planned, budgeted and workloaded to be. This is only the case in slower RRs or during times of lower attendance breaks where you don't need one CM "living" in that RR. You would simply rotate from one to the other when you finish one.
  5. C

    WDW Awakens ...

    It depends on the situation. If it is a slow day with extra cast and almost no call-ins then cast may be pulled from the operation, moderately busy day a back of house restroom CM could be pulled to help, very busy day with a ton of call ins? The leader and coordinator will be the ones doing...
  6. C

    WDW Awakens ...

    The system isn't that intelligent. The staffing level is determined with the labor department in conjunction with the local leadership. For example, lets say w/ the changes in the hub at the MK - 5 trash cans were added. The leaders would decide w/ the labor team how to reallocate those 5...
  7. C

    WDW Awakens ...

    As someone who has been a custodial leader and works with custodial leaders currently, that is simply not the case. There is an expectation that the front line leaders spend 80% of their time "on-stage". Does that always happen, no. But there are Proprietors (former title before the reorg...
  8. C

    WDW Awakens ...

    I had to create an account to explain how @ford91exploder is wrong about Custodial in the parks when he said "You mean like they used to before the computerized dispatch which allows them X minutes to service a restroom if they exceed that time they are automatically dinged by the system."...
Back
Top Bottom