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WDW Cracking Down on Third-Party Businesses

Calmdownnow

Well-Known Member
You serious?
Yes. But I come from a country that is less litigious. People would think it crazy to sue a wedding venue if you hired a photographer, agreed to all their terms and conditions, and then tripped over their camera bag or ripped your wedding dress on a tripod. If a private chef gives you food poisoning during a holiday rental, you don't sue your AirBNB host.
 

lewisc

Well-Known Member
DVC owners obviously have ownership interests. Many DVC units have full kitchens. I don't put private Chefs in the same category as other services.

I don't like unvetted delivery people wandering through hotels. I don't like drivers going through parking lots of resorts like Port Orleans.
 

Ayla

Well-Known Member
DVC owners obviously have ownership interests. Many DVC units have full kitchens. I don't put private Chefs in the same category as other services.

I don't like unvetted delivery people wandering through hotels. I don't like drivers going through parking lots of resorts like Port Orleans.
How dare the lowly public peons sully my holy inner sanctum of Disney!!! I can't be expected to see PEASANTS on my vacation!!! 😂

Dear god, I truly hope your post was satire.
 

Calmdownnow

Well-Known Member
I don't like unvetted delivery people wandering through hotels.
Now that is a really weird comment. Nobody vets anyone arriving on a bus from Disney Springs, wandering into a Disney hotel, getting into an elevator, walking down the hall. Can you somehow identify a service worker and differentiate them from a "regular guest"? Are they more sweaty? Do they wear cheaper shorts? Are they carrying bigger bags? Do they look less American touristy?
 

Calmdownnow

Well-Known Member
But Disney is locked in to a very nasty wrongful death case involving food allergens at Raglan Road’s Disney Springs location. I can totally see the liability issues for the private chefs guiding that decision.
Why would Disney get drawn into a law suit involving a third party supplier? Seems odd. Don't know the details, but might assume that Raglan Road's contract with Disney was defective in some way. Either that or there are some strange quirks to US law that don't apply elsewhere.

As far as risk is concerned, a company lawyer once told me that the best isolation from risk is often to have no contract/direct relationship with someone doing something that you don't own. If you have no ownership, and do not reap any benefit, the liability for anything that goes wrong is theirs. And clearly, Disney would have no relationship with freelance photographers and private chefs unless they licensed them, promoted them, took money from them to guarantee access, or in some way exerted control over them. Letting them do their thing and leaving the risk relationship between vendor and purchaser alone may be the safest course. The ignorance is bliss defense!
 

lazyboy97o

Well-Known Member
Now that is a really weird comment. Nobody vets anyone arriving on a bus from Disney Springs, wandering into a Disney hotel, getting into an elevator, walking down the hall. Can you somehow identify a service worker and differentiate them from a "regular guest"? Are they more sweaty? Do they wear cheaper shorts? Are they carrying bigger bags? Do they look less American touristy?
It’s not an uncommon sentiment and easier to understand when you realize many Americans have been absolutely gripped by a delusional “stranger danger” paranoia. And there is absolutely a socio-economic component.
 

Calmdownnow

Well-Known Member
It’s not an uncommon sentiment and easier to understand when you realize many Americans have been absolutely gripped by a delusional “stranger danger” paranoia. And there is absolutely a socio-economic component.
The fact that it may not be an uncommon sentiment, doesn't make it less weird (to the rest of the world). However, if a widespread delusion, it may explain why international tourist numbers were down 6% last year. (Point of clarification: is "socio-economic component" code for something that we're not allowed to reference?)
 

lazyboy97o

Well-Known Member
The fact that it may not be an uncommon sentiment, doesn't make it less weird (to the rest of the world). However, if a widespread delusion, it may explain why international tourist numbers were down 6% last year. (Point of clarification: is "socio-economic component" code for something that we're not allowed to reference?)
It’s not code, it just means the anxiety regarding strangers is highly contextual and not consistent. As you note, there are hundreds of people freely moving about the resort grounds. The concern isn’t entirely that they are unknown persons but that they are unknown persons who would be considered socio-economically lower (people doing deliveries, driving others, etc.) than those who generally stay at Disney properties. How much the presence of such persons is a problem also varies by property tier, being less of an issue at Value Resorts and the greatest issue at DVC properties.
 

JMcMahonEsq

Well-Known Member
Why would Disney get drawn into a law suit involving a third party supplier? Seems odd. Don't know the details, but might assume that Raglan Road's contract with Disney was defective in some way. Either that or there are some strange quirks to US law that don't apply elsewhere.

As far as risk is concerned, a company lawyer once told me that the best isolation from risk is often to have no contract/direct relationship with someone doing something that you don't own. If you have no ownership, and do not reap any benefit, the liability for anything that goes wrong is theirs. And clearly, Disney would have no relationship with freelance photographers and private chefs unless they licensed them, promoted them, took money from them to guarantee access, or in some way exerted control over them. Letting them do their thing and leaving the risk relationship between vendor and purchaser alone may be the safest course. The ignorance is bliss defense!
How does it seem odd? You clearly have no understanding of US jurisprudence, tort law, or Florida laws. Which seems really odd considering you are trying to comment on legal risks of a business..in the US. To not understand that plaintiff’s will look to the deep pockets of Disney as opposed to some solo operator means you don’t have the level of knowledge to be commenting on this topic.

I mean the quoted wrongful death case isn’t a hypothetical, it’s actually happening right now. And not against another company, against Disney.
 

Calmdownnow

Well-Known Member
How does it seem odd? You clearly have no understanding of US jurisprudence, tort law, or Florida laws. Which seems really odd considering you are trying to comment on legal risks of a business..in the US. To not understand that plaintiff’s will look to the deep pockets of Disney as opposed to some solo operator means you don’t have the level of knowledge to be commenting on this topic.

I mean the quoted wrongful death case isn’t a hypothetical, it’s actually happening right now. And not against another company, against Disney.
To the rest of the world, the looking to "deep pockets" rather than the immediate parties for recompense is odd. I get that you are describing a risk you see as real, but to non-Americans it seems bizarre that your country would validate a legal paradigm that doesn't make much sense. In most parts of the world, if you experience harm you sue the people directly responsible. You don't try to get money from a richer entity that is tangentially linked.

As I said in an earlier post, as a visitor from outside the US, I am giving my perspective, not expressing any great knowledge about US jurisprudence. I still get to have an opinion on this site, though, right? Even as a non-American. And my opinion is that from outside the bubble, "It's odd".

Shall we agree to disagree?
 

DisneyHead123

Well-Known Member
Why would Disney get drawn into a law suit involving a third party supplier? Seems odd. Don't know the details, but might assume that Raglan Road's contract with Disney was defective in some way. Either that or there are some strange quirks to US law that don't apply elsewhere.

As far as risk is concerned, a company lawyer once told me that the best isolation from risk is often to have no contract/direct relationship with someone doing something that you don't own. If you have no ownership, and do not reap any benefit, the liability for anything that goes wrong is theirs. And clearly, Disney would have no relationship with freelance photographers and private chefs unless they licensed them, promoted them, took money from them to guarantee access, or in some way exerted control over them. Letting them do their thing and leaving the risk relationship between vendor and purchaser alone may be the safest course. The ignorance is bliss defense!

Anecdotal, but I noticed a few of the “Ear For Each Other” members mentioned that they always got manager approval and didn’t work at resorts where the manager objected. Ironically, while they were trying to do the right thing, I think a lawyer could seize on that and say that a Disney manager ok-ed them being there and thus it was a Disney “sanctioned” service.

That’s why I have mixed feelings on this all around. I hate the thought of a former CM with a passion for Disney being out of a job, but I also hate the thought of an unsuspecting resort manager having their life ruined by being dragged into court.
 

natatomic

Well-Known Member
Here’s new information I didn’t know before. See, I thought C&Ds went to pretty much every small business they had on record of doing work at the resorts, particularly the in-room services.

Turns out, not a single princess makeover business in a 3rd party vendor FB group got a C&D. Not ONE, and there are many in this group.

Considering this is a service Disney offers (yes i know it sells out), it requires being in the room, there is touching of the guests, and product placed on the clients’ hair and skin, I’m really surprised that this seems to be one of the few businesses Disney is allowing to continue with zero oversight. Like, I get that might change in the future, but all of the businesses who received C&Ds received them within a few days to a week of each other and they seem to have since stopped.
 

larryz

I'm Just A Tourist!
Premium Member
In the case of a private chef, or make-up/over artist, or even a private massage "therapist," how is Disney to filter out the professional service provider from "Aunt Winnie" or "Uncle Billy" who's just "visiting" the family in the resort (and just so happens to be a private chef, make-up artist and/or a professional masseur)?
 

castlecake2.0

Well-Known Member
Here’s new information I didn’t know before. See, I thought C&Ds went to pretty much every small business they had on record of doing work at the resorts, particularly the in-room services.

Turns out, not a single princess makeover business in a 3rd party vendor FB group got a C&D. Not ONE, and there are many in this group.

Considering this is a service Disney offers (yes i know it sells out), it requires being in the room, there is touching of the guests, and product placed on the clients’ hair and skin, I’m really surprised that this seems to be one of the few businesses Disney is allowing to continue with zero oversight. Like, I get that might change in the future, but all of the businesses who received C&Ds received them within a few days to a week of each other and they seem to have since stopped.
It seems to be going in waves. I’m sure this is incoming. Also apparently the reason the DS AND GF BBB never reopened was the State changed some cosmetology regulations that made it more difficult to operate. Something with it being in the park it’s considered an experience whereas outside the park it would be considered a salon or something like that.
 

castlecake2.0

Well-Known Member
In the case of a private chef, or make-up/over artist, or even a private massage "therapist," how is Disney to filter out the professional service provider from "Aunt Winnie" or "Uncle Billy" who's just "visiting" the family in the resort?
Anyone visiting the resort has to show ID, and were told in their C&D letters they would be trespassed if found operating on property
 

larryz

I'm Just A Tourist!
Premium Member
Well I mean the property rules state that unauthorized businesses cannot operate on property, it’s up to that business/customer to see how long they can go without being told (if ever) to stop. 🤷‍♂️
Agreed, but without a contingent of private investigators to sniff out commercial relationships, there's not much Disney can do if I say that "Cousin Wolfgang" -- who's cooking a 5-course feast for my extended family of 6 in a rented DVC suite -- is just one of the many relatives I have in the Orlando area and is "treating us to a demonstration of his skills" while "Aunt Betty" dolls up my daughters to look like Anastasia and Drisella prior to a MNSSHP and "Uncle Sven" is folding my wife like a fitted sheet on a massage table in the master bedroom to work out her "concrete back spasms"...
 

JMcMahonEsq

Well-Known Member
To the rest of the world, the looking to "deep pockets" rather than the immediate parties for recompense is odd. I get that you are describing a risk you see as real, but to non-Americans it seems bizarre that your country would validate a legal paradigm that doesn't make much sense. In most parts of the world, if you experience harm you sue the people directly responsible. You don't try to get money from a richer entity that is tangentially linked.

As I said in an earlier post, as a visitor from outside the US, I am giving my perspective, not expressing any great knowledge about US jurisprudence. I still get to have an opinion on this site, though, right? Even as a non-American. And my opinion is that from outside the bubble, "It's odd".

Shall we agree to disagree?
No, you don't really get to have any opinion, non American or American, about facts that you know nothing about. Nor does it make any sense to have an opinion based upon how things are outside the bubble, when you are talking about what happens inside the bubble. It would be like if I started commenting about the risks/requirements of performing brain surgery in Europe when 1) i have no medical experience/training, and 2) I have no experience with med-mal laws in the particular country where the surgery is taking place. No one cares about what happens in the rest of the world, when what you are talking about isn't happening in the rest of the world. It's irrelevant, and its not a point of disagreement, you are just wrong, or at best uniformed about what you are trying to talk about.

You don't get to have no idea what you are trying to talk about, and then just say, well its a matter of my opinion, and agree to disagree. The laws in the US/Florida aren't a matter of opinion, they are facts. The way claims are made and the risk associated with third party disputes in the US isn't a matter of opinion, but of fact.
 

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