MK New Pirates of the Caribbean-themed lounge

networkpro

Well-Known Member
In the Parks
Yes
I think it’s all of the above (capacity, diversity and quality) plus operating hours. After harbor house closes there really aren’t any quality options for a QS meal.

Thats personal preference. You rank fish over chicken, beef, hotdogs, and bowls. We wont even mention the fate worse than Pizzarizzo (Village Haus)
 

TrainsOfDisney

Well-Known Member
Thats personal preference. You rank fish over chicken, beef, hotdogs, and bowls. We wont even mention the fate worse than Pizzarizzo (Village Haus)
I think most agree that Harbor House is the best quality of the counter service options at MK.

I would say Connections is as good or better quality than Harbor House and it’s not fish. It’s not about the fish haha.
 

JD80

Well-Known Member
I think it’s all of the above (capacity, diversity and quality) plus operating hours. After harbor house closes there really aren’t any quality options for a QS meal.

Diversity and quality are subjective statements but capacity isn't. Is there anything you can point to that capacity is needed?
 

lazyboy97o

Well-Known Member
Diversity and quality are subjective statements but capacity isn't. Is there anything you can point to that capacity is needed?
That they closed two large quick service venues without replacement and visitation has increased in the interim. Those venues were part of the park’s initial build out, a design intended to handle 10 million guests per year. The park now gets nearly double that number of visitors in a year.
 

JD80

Well-Known Member
That they closed two large quick service venues without replacement and visitation has increased in the interim. Those venues were part of the park’s initial build out, a design intended to handle 10 million guests per year. The park now gets nearly double that number of visitors in a year.

That metric doesn't mean anything. Go have your argument with @JMcMahonEsq. Restaurants are designed for (peak) hourly capacity. Not annual guest count.
 

lazyboy97o

Well-Known Member
That metric doesn't mean anything. Go have your argument with @JMcMahonEsq. Restaurants are designed for (peak) hourly capacity. Not annual guest count.
The numbers are connected functions of each other and nothing is designed for peak hourly capacity. Annual visitation is a number that is available that can illustrate the scale. Disney advertised the 10 million guests capacity design in the 70s and the TEA/AECOM Theme Index provides current estimates. Disney hasn’t doubled the number of days or hours per day the park is open, so more annual visitors has to mean more visitors per hour.

Annual visitation is also how you determine your Design Day and from there you determine your Design Hour. Both Design Day and Design Hour should be below, not equal to, their respective peaks. They should also be above the Average Day and Average Hour because visitation and demand are not evenly distributed. Even within the Design Day, a restaurant’s Design Hour is lower than the peak hour of the Design Day. The peak hour of the Design Day is typically the lunch hour as parks are generally busiest in the middle of their operating day, service can catch up and dinner demand can be spread over a longer period of time.

Even if you only want to look at hourly capacity, quick service restaurants have the greatest hourly capacity. Their higher instantaneous capacity and faster turn over means they will typically have 2x - 3x the hourly capacity of a table service restaurant with the same dining area. You can just walk through the Tomorrowland Terrace and see that nothing of that size has been built as a replacement.
 

networkpro

Well-Known Member
In the Parks
Yes
The numbers are connected functions of each other and nothing is designed for peak hourly capacity. Annual visitation is a number that is available that can illustrate the scale. Disney advertised the 10 million guests capacity design in the 70s and the TEA/AECOM Theme Index provides current estimates. Disney hasn’t doubled the number of days or hours per day the park is open, so more annual visitors has to mean more visitors per hour.

Annual visitation is also how you determine your Design Day and from there you determine your Design Hour. Both Design Day and Design Hour should be below, not equal to, their respective peaks. They should also be above the Average Day and Average Hour because visitation and demand are not evenly distributed. Even within the Design Day, a restaurant’s Design Hour is lower than the peak hour of the Design Day. The peak hour of the Design Day is typically the lunch hour as parks are generally busiest in the middle of their operating day, service can catch up and dinner demand can be spread over a longer period of time.

Even if you only want to look at hourly capacity, quick service restaurants have the greatest hourly capacity. Their higher instantaneous capacity and faster turn over means they will typically have 2x - 3x the hourly capacity of a table service restaurant with the same dining area. You can just walk through the Tomorrowland Terrace and see that nothing of that size has been built as a replacement.

From my years ago experience in theme park food service management, its all about average per capita spend vs cost of delivery per location, not how many bodies are served. Exactly how much profit does each location yield as some have significantly more overhead than others.
 

Chi84

Premium Member
The numbers are connected functions of each other and nothing is designed for peak hourly capacity. Annual visitation is a number that is available that can illustrate the scale. Disney advertised the 10 million guests capacity design in the 70s and the TEA/AECOM Theme Index provides current estimates. Disney hasn’t doubled the number of days or hours per day the park is open, so more annual visitors has to mean more visitors per hour.

Annual visitation is also how you determine your Design Day and from there you determine your Design Hour. Both Design Day and Design Hour should be below, not equal to, their respective peaks. They should also be above the Average Day and Average Hour because visitation and demand are not evenly distributed. Even within the Design Day, a restaurant’s Design Hour is lower than the peak hour of the Design Day. The peak hour of the Design Day is typically the lunch hour as parks are generally busiest in the middle of their operating day, service can catch up and dinner demand can be spread over a longer period of time.

Even if you only want to look at hourly capacity, quick service restaurants have the greatest hourly capacity. Their higher instantaneous capacity and faster turn over means they will typically have 2x - 3x the hourly capacity of a table service restaurant with the same dining area. You can just walk through the Tomorrowland Terrace and see that nothing of that size has been built as a replacement.
Is more dining capacity needed? Are guests not finding food when they’re hungry?

We decide on a place to eat, mobile order and we’re always seated with food a short time later. Are you talking about a lack of capacity at the busiest times?
 

lazyboy97o

Well-Known Member
From my years ago experience in theme park food service management, its all about average per capita spend vs cost of delivery per location, not how many bodies are served. Exactly how much profit does each location yield as some have significantly more overhead than others.
Programming analysis tends to be done before something is built. It’s not really a day-to-day operations thing.

Is more dining capacity needed? Are guests not finding food when they’re hungry?

We decide on a place to eat, mobile order and we’re always seated with food a short time later. Are you talking about a lack of capacity at the busiest times?
Yes, more capacity is needed. Demand increased while supply remains below its historic maximum. I honestly don’t understand how this gets so much push back. You’ve can walk into Adventureland and see the building right there. You can walk right through the Tomorrowland Terrace with its chairs roped off. “The world’s busiest theme park needs less dining capacity than it had 30 years ago when it was less visited” is the sort of thing that just on its face should not pass the smell test.

You always say you’re only concerned with your own experience and don’t care about the park as a whole. Why argue against this? How would your experience be worse if Tomorrowland Terrace was open along with a couple of other new quick service venues? How is your experience hurt by more options and more tables?
 

Chi84

Premium Member
Programming analysis tends to be done before something is built. It’s not really a day-to-day operations thing.


Yes, more capacity is needed. Demand increased while supply remains below its historic maximum. I honestly don’t understand how this gets so much push back. You’ve can walk into Adventureland and see the building right there. You can walk right through the Tomorrowland Terrace with its chairs roped off. “The world’s busiest theme park needs less dining capacity than it had 30 years ago when it was less visited” is the sort of thing that just on its face should not pass the smell test.

You always say you’re only concerned with your own experience and don’t care about the park as a whole. Why argue against this? How would your experience be worse if Tomorrowland Terrace was open along with a couple of other new quick service venues? How is your experience hurt by more options and more tables?
I’m just wondering why more dining capacity would be added if it isn’t needed. Wouldn’t it make more sense to direct resources to places where they would make things better?
 

lazyboy97o

Well-Known Member
I’m just wondering why more dining capacity would be added if it isn’t needed. Wouldn’t it make more sense to direct resources to places where they would make things better?
Again, how does “The world’s busiest theme park needs less capacity than it previously had” pass the smell test? It’s like saying “We have invited more people over for dinner so we should get a smaller table.”
 

JD80

Well-Known Member
I’m just wondering why more dining capacity would be added if it isn’t needed. Wouldn’t it make more sense to direct resources to places where they would make things better?

He still hasn't proven or shown why he thinks current dining capacity is too low and more is needed. His only proof is something closed decades ago and wasn't replaced.
 

Chi84

Premium Member
Again, how does “The world’s busiest theme park needs less capacity than it previously had” pass the smell test? It’s like saying “We have invited more people over for dinner so we should get a smaller table.”
I don’t think that’s all there is to it, is there?

The parks have changed significantly over the years. Maybe people’s dining habits and expectations have changed too.

I know that in my city brick and mortar restaurants are losing a lot of business to food trucks. Thirty years ago there were no such things.

Maybe people are spending less time eating in the parks because they are paying for LLs now. Or at the other end of the spectrum they could prefer to eat at one of the monorail resorts.

If guests were having a difficult time because of insufficient dining capacity I’m sure Disney would be hearing about it. I can say that for us dining has been easier on our most recent trips.
 

TrainsOfDisney

Well-Known Member
A kitchen can be measured by how many hamburgers it can make in an hour.
Well…. If that’s the definition of capacity - That capacity drastically changes based on staffing.
Diversity and quality are subjective. You can have a consensus opinion but it's not empirical.
Well diversity certainly is factual. If a menu only offers burgers, it is less diverse than a menu that offers burgers, grilled chicken, and grilled fish.

Epcot certainly has more diverse food options than Magic Kingdom - that’s not an opinion, it’s a fact. DAK probably does too.
 

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