News Jellyrolls Announces Departure from Disney's BoardWalk at Walt Disney World

[TrainsOfDisney]

It’s not breaking any rules to visit the boardwalk, and I don’t think anyone has implied it was.

So why would someone wanting to visit and be dropped off via Uber be turned away?

 

[lazyboy97o]

From Disney’s Q&A on resort access “
Disney policy is you cannot park (or be dropped off by ride share) if you don't have a resort or dining reservation. Some guards will occasionally let you in. Most stick firmly to the rules. It's safer to Uber to a park/disney springs and use Disney transportation to ge to your desired resort.“

From the page you linked to”

Know Before You Go
Due to limited parking availability at Disney's BoardWalk Inn, we highly recommend that all Disney Resort hotel Guests take advantage of our complimentary transportation options. Be advised that self-parking may not be available for Guests arriving in their own vehicles—valet parking may be the only option. Guests visiting EPCOT are encouraged to utilize the EPCOT Guest Parking Lot.

Guests of the boardwalk. Capital G guest. In fact it even says guests should use complimentary transportation options. No where does it says any and all John Q. Public should use the boardwalk resort parking lot as a staging area to get to the Boardwalk restaurants/area

“May not be available” means sometimes available…

Also, the very first bullet point on the general parking page:
“Standard self-parking is complimentary for day Guests while they enjoy select dining, shopping, entertainment and recreation experiences at Disney Resort hotels.“

Parking

Be our guest! Your wish is our command, as you enjoy this Walt Disney World service.

disneyworld.disney.go.com

 

[UNCgolf]

Rights are regulations? To refute this would be to get political, at least political/philosophical. That's all beside the point anyway.

My simple point was that the OP's desire to respect the rights of the property owner is a far cry from his being eagerly subordinate to any authority or regulation. It's actually the opposite.

At the simplest level, yes.

As I said, rights only exist to the extent there is an authority to enforce them. From a real world standpoint, there is little difference between a right and a regulation (we actually have plenty of current examples).

As you mention, anything beyond that is a philosophical discussion. But yes, not really relevant to the topic here.

 

[solidyne]

The person spent time and, more importantly, money to take an Uber to the hotel in order to spend more money at the Boardwalk which they should have been allowed to do, only to be turned away by a security guard who, at least according the poster, was especially rude about enforcing a non-existent rule. Given those circumstances, I know I would have been annoyed. Even if it was an official rule, I would not have then been inclined to walk over to the Boardwalk to give Disney any more of my money. Perhaps I am also just a whiny person, though.

Either way, I really don't identify with anyone who hears that story and thinks "Good for the security guard."

My point never was about whether the rule was a good rule, whether the security guard made it up, or whether the guard is a sympathetic character.

(BTW, I love your albums with Alan Tarney in late 70s/early 80s. LOL)

At the simplest level, yes.

As I said, rights only exist to the extent there is an authority to enforce them. From a real world standpoint, there is little difference between a right and a regulation (we actually have plenty of current examples).

As you mention, anything beyond that is a philosophical discussion. But yes, not really relevant to the topic here.

Accepting your equivalency for the sake of argument, my point is this. Respect for certain types of rules (like those on private property) does not automatically mean slobbering obedience to any and all rules from any authority figure. That's all I was saying. The poster was accused of being basically a kiss-up to authority and "no fun at parties" just because he thought Disney could set the policies at their own resorts.

(Yes, I know the guard may have been wrong and probably was a jerk. Doesn't change my point.)

 

[TrainsOfDisney]

it doesn’t matter at all - if the guard was rude they were in the wrong no matter what. You can be professional and sympathetic to the situation and offer an alternative “if you’d like to visit the boardwalk, I suggest xyz.”

 

[Comped]

it doesn’t matter at all - if the guard was rude they were in the wrong no matter what. You can be professional and sympathetic to the situation and offer an alternative “if you’d like to visit the boardwalk, I suggest xyz.”

There is no reason why an Uber isn't allowed to drop off a visiting guest. Certainly wasn't something I was ever told to warn against, watch out for, or otherwise be sensitive about... If you are staying on property, or even just holding a ticket for the day or week or something, there is no darn reason or regulation or rule, per Disney policy, why you shouldn't be allowed to do. You are a guest of Mickey and therefore enjoy certain privileges... That is the standard at least that I know of.

 

[solidyne]

it doesn’t matter at all - if the guard was rude they were in the wrong no matter what. You can be professional and sympathetic to the situation and offer an alternative “if you’d like to visit the boardwalk, I suggest xyz.”

So true. I think two things that would settle this whole mess are courtesy and consistency. As it is now, you never know what you're going to get when you approach the gate. Without a consistent policy, it ends up being decided on the fly at the whim of the security guard!

 

[MarkTwain]

The resort gm apparently wanted it gone, hopefully they have some sort of vision.

I suspect it was bringing too many people from off-property and causing problems with parking and the security at the front gate.

 

[lewisc]

Originally Boardwalk was positioned as a mini DTD. Restaurants, bars, shops and entertainment. Guests were directed to the overflow parking lot near BW. Direct bus service from CSR was offered. A place for convention attendees.

How about tearing down Jellyrolls and Dance Club. Great spot for a new DVC tower.

Is it time for paid guest parking in resort garages.

 

[JMcMahonEsq]

So why would someone wanting to visit and be dropped off via Uber be turned away?

They weren't turned away from visiting the boardwalk. They were turned away from parking/dropping off at a WDW Resort for which they weren't a guest. Just like if someone tried to take an uber/drive to he contemporary and they were stopped by security. You would be asked, Are you a guest of the resort, or do you have dining reservations. If the answer to those questions were no, they wouldn't let you park/drop off there either. No one is saying you can't go visit the contemporary, but your not allowed to park/uber drop off there.

 

[lewisc]

They weren't turned away from visiting the boardwalk. They were turned away from parking/dropping off at a WDW Resort for which they weren't a guest. Just like if someone tried to take an uber/drive to he contemporary and they were stopped by security. You would be asked, Are you a guest of the resort, or do you have dining reservations. If the answer to those questions were no, they wouldn't let you park/drop off there either. No one is saying you can't go visit the contemporary, but your not allowed to park/uber drop off there.

Disney's website tells us about using BWI to access the Boardwalk
Due to limited parking availability at Disney's BoardWalk Inn, we highly recommend that all Disney Resort hotel Guests take advantage of our complimentary transportation options. Be advised that self-parking may not be available for Guests arriving in their own vehicles—valet parking may be the only option.


In other words:

Self parking may be available, if not available valet.

Parking is officially allowed. I haven't read anything officially banning ride share drop off.

Edited to add Disney reducing guest reasons to visit the Boardwalk.

 

[lazyboy97o]

They weren't turned away from visiting the boardwalk. They were turned away from parking/dropping off at a WDW Resort for which they weren't a guest. Just like if someone tried to take an uber/drive to he contemporary and they were stopped by security. You would be asked, Are you a guest of the resort, or do you have dining reservations. If the answer to those questions were no, they wouldn't let you park/drop off there either. No one is saying you can't go visit the contemporary, but your not allowed to park/uber drop off there.

Once again, the rule is that day guests may park at the hotels.

Parking

Be our guest! Your wish is our command, as you enjoy this Walt Disney World service.

disneyworld.disney.go.com

 

[solidyne]

Disney's website tells us about using BWI to access the Boardwalk
Due to limited parking availability at Disney's BoardWalk Inn, we highly recommend that all Disney Resort hotel Guests take advantage of our complimentary transportation options. Be advised that self-parking may not be available for Guests arriving in their own vehicles—valet parking may be the only option.


In other words:

Self parking may be available, if not available valet.

Parking is officially allowed. I haven't read anything officially banning ride share drop off.

The "may" gives them lots of wiggle room either way.

 

[JMcMahonEsq]

Once again, the rule is that day guests may park at the hotels.

Parking

Be our guest! Your wish is our command, as you enjoy this Walt Disney World service.

disneyworld.disney.go.com

What you linked says "

• Standard self-parking is complimentary for day Guests while they enjoy select dining, shopping, entertainment and recreation experiences at Disney Resort hotels. The person who posted here didn't. Select dining, not just run in and go get something from where ever they want.

Right from Disney Resort Parking

Help

Help

disneyworld.disney.go.com

Disney Resort Hotel Parking

If you are a Guest staying at a Disney Resort hotel, you receive complimentary standard parking at Disney theme parks for the length of your Resort stay. You must present valid Disney Resort hotel identification to enter the parking lots. Complimentary standard theme park parking is also included with select annual passes.

 

[Sir_Cliff]

God you are slow.
...

Disney Resort Hotel Parking

If you are a Guest staying at a Disney Resort hotel, you receive complimentary standard parking at Disney theme parks for the length of your Resort stay. You must present valid Disney Resort hotel identification to enter the parking lots. Complimentary standard theme park parking is also included with select annual passes.

What is ironic about this post is that you accused another poster of being slow and then posted guidelines for resort guests parking at the theme parks that you mistook for instructions about parking at the hotels.

 

[TrainsOfDisney]

The "may" gives them lots of wiggle room either way.

Which is fine and understandable - the boardwalk has a convention center which can fill up the parking lot.

When that happens - security should be polite and apologetic and offer alternatives.

And at all times Uber should be allowed to drop off - unless that is not permitted and then that needs to be made clear.

 

[JMcMahonEsq]

What is ironic about this post is that you accused another poster of being slow and then posted guidelines for resort guests parking at the theme parks that you mistook for instructions about parking at the hotels.

yea the slow part was typed unfairly, which is why i removed it.

 

[Smiley/OCD]

2 philosophies I always lived by in my retail management days…and I taught this to my staff from part timers to assistants…you NEVER tell a customer/guest what you CAN’T do, you tell them what you CAN do for them…
The second? The feet you step on today, are connected to the A** you’re gonna have to kiss tomorrow…save the smooches, please the customer…

 

[JMcMahonEsq]

2 philosophies I always lived by in my retail management days…and I taught this to my staff from part timers to assistants…you NEVER tell a customer/guest what you CAN’T do, you tell them what you CAN do for them…
The second? The feet you step on today, are connected to the A** you’re gonna have to kiss tomorrow…save the smooches, please the customer…

I haven’t really ever had to be involved in retail, but I don’t see how security relates to retail. a lot of securities job is telling people what they can’t do, where people can’t go, ect.

 

[TrainsOfDisney]

I haven’t really ever had to be involved in retail, but I don’t see how security relates to retail. a lot of securities job is telling people what they can’t do, where people can’t go, ect.

Every customer facing job at Disney is a customer service job. Disney Security standards are still 1. safety, 2. Courtesy, 3. Inclusion, 4. Show, and 5. efficiency.

Security at Disney should be just as friendly as attraction hosts, character attendants etc. when talking to guests. Especially when the request is very simple - like an Uber drop off.