I have had to cancel bookings because we were late due to transport delays, my wife got ill, or we were on the other side of the world and didnt want trek back. In each case I called the line and told them I didn’t want to be charged. If necessary I have invoked the amount I was spending at...
A couple of observations.
- I am formally calling their web performance a mess. The pop up screen is bad enough - can you imagine a google search that gave you a pop up that says you will get your search answer in two minutes along with a countdown. And then on top of that - you still don’t get...
A good method - the party pass has assumptions around probability of use and they would layer that distribution on top of the presold 1-day passes to anticipate volume around a target max. They would still have limited ways to meter attendance at that point though - not selling passes to walk...
Thanks for the update. We have been speculating about a possible fix for the sky liner view for a long time. I imagine some of us are disappointed they couldn’t figure out a solution - myself included. However when I really think about some of the views we see from the monorails - there are...
I don’t know - I have been in that store on our way in and out dozens of times. I never thought of it as very special at all. A refresh is welcome for me.
From your perspective do you consider FastPass+ to be a failure? Although we have learned to plan ahead and target our 3 passes a day during our trips, we seldom even try to get on anything else that’s popular because the lines are too long. Not very spontaneous.