Old Disney would have built an island in the lagoon here with some landscaping to create a visual break between the two resorts. They did create a small berm between Aruba and the Skyliner station that’s growing in at least.
Almost a double standard, saying that Disney should be like every other “real” hotel for the check in experience, but want uniquely Disney in every other aspect.
Anyways… let’s get back on topic. This week food and beverage cast started wearing new costumes at the pool bars and QSR. Sage-ish pants with pinstriped shirt and white collar.
I think they heard the feedback after that (and Saratoga) fiasco. I think they’ve done beach club and boardwalk since and they scaled back on the cover everything in paint and wayfair furniture approach.
When guests ask me where GR is I always ask what they need assistance with first, 9 times out of 10 I can help them right then and there with my company phone and save them the trip to the front of the park.
No one is asking you to read out a credit card number even at the actual desk. They have a reader that swipes it, either on a computer or if using an iPad they have a handheld device that reads the card. They don’t even say the remaining balance for the room out loud as a privacy measure.
Disney has been doing the iPad check in thing for almost a decade now. There was a lot of verbatim saying the check in experience was too long and people just wanted to get to their rooms. So now you have online check in option to go straight to your room, or you can do a more expedited in...
The spine really is a mess and I think they know it, it just got to a point where they couldn’t justify spending any more money on it and had to wrap it up into something. Though I could see them doing something like “we always listen to our fans and that’s why the fountain of nations is...