I was told that they knew on Day 1 that it would never be profitable at the prices they'd set. I'm not sure how much of that is "Hollywood Accounting" and how much of it is just paying for the sheer number of on-stage and on-call equity performers.
Remember this was in March 2022, so early post-COVID. I heard they had 2 sets of performers on-site and ready to go for any role. A third set was on-site but physically isolated from the primary 2 groups. And a fourth group was on-call at home. For every cruise. That's a LOT of overhead.
So why did it even open? A couple of ideas:
- The accounting realization came too late to cancel and refund the bookings.
- Nobody wanted to take the PR hit.
- They thought they'd learn something for future concepts. I think I've said before they were play-testing the Haunted Mansion concept with real sets on a soundstage. The one I know of specifically was interacting with Madam Leota's crystal ball to solve a puzzle. I have a blurrycam image here somewhere, if I can remember which IMG_1234.JPG file it is.