Cirque du Soleil is offering a new premium 'La Nouba' experience at Downtown Disney

Lord_Vader

Join me, together we can rule the galaxy.
The purpose of most business is a CASH GRAB... Businesses are built around the idea that selling a product or service results in being paid for their work.

These premiums are being put into place to generate more cash flow because many people have placed a high value on them, high enough to pay a premium.
 

Hakunamatata

Le Meh
Premium Member
The purpose of most business is a CASH GRAB... Businesses are built around the idea that selling a product or service results in being paid for their work.

These premiums are being put into place to generate more cash flow because many people have placed a high value on them, high enough to pay a premium.
Stop it. Just stop it. That makes way too much sense. Next thing you know someone is going to come along and say "you didn't build that" or " they don't deserve that".
 

lebeau

Well-Known Member
Quite honestly, Disney is late to the game when it comes to up-charged, premium experiences.

I can not think of the last concert, play or show I have attended that did not have some kind of up-charged VIP option.

To a degree, I agree. But also, I don't equate concerts, plays or shows with a Disney vacation.

Also, from my own experience and feedback I am hearing from others, Disney is tripping on execution of the experiences they are offering.
 

lebeau

Well-Known Member
The purpose of most business is a CASH GRAB... Businesses are built around the idea that selling a product or service results in being paid for their work.

These premiums are being put into place to generate more cash flow because many people have placed a high value on them, high enough to pay a premium.

The old "Disney is a business" argument, huh? You can excuse anything with that ol' chestnut.

Everyone understands the profit motive. So let's retire that one. No one begrudges Disney making a buck. It's how they go about it that leaves a bad taste in a lot of mouths.
 

ToTBellHop

Well-Known Member
To a degree, I agree. But also, I don't equate concerts, plays or shows with a Disney vacation.

Also, from my own experience and feedback I am hearing from others, Disney is tripping on execution of the experiences they are offering.
Clearly these are rush jobs to pad numbers. No one begrudges Disney when they offer truly premium "premium experiences." For example, to me, Dolphins in Depth is a wonderful tour worth every penny. Well organized and thought-out premium experiences that truly go beyond the normal day-to-day experience are perfectly reasonable.

For example, why not the Premium Cinderella Castle Suite Experience, where for $299/guest, guests get to tour the Cinderella Castle Suite and take a nap in Cinderella's bed? This could even feature a Cinderella M&G within her royal boudoir.
 

Master Yoda

Pro Star Wars geek.
Premium Member
To a degree, I agree. But also, I don't equate concerts, plays or shows with a Disney vacation.

Also, from my own experience and feedback I am hearing from others, Disney is tripping on execution of the experiences they are offering.
Then just look at Vegas if you want something related to a vacation.

If you want theme park related you could site examples such as US/IOA express pass, VIP tickets to HHN, VIP experience at the Blue Man Group.

Even Six Flags has VIP tours with front of the line access, special show seating, meals, etc.
 

lebeau

Well-Known Member
Then just look at Vegas if you want something related to a vacation.

If you want theme park related you could site examples such as US/IOA express pass, VIP tickets to HHN, VIP experience at the Blue Man Group.

Even Six Flags has VIP tours with front of the line access, special show seating, meals, etc.

This is kind of a silly argument. So I won't make it very forcefully. But I don't equate Disney World with Vegas or Six Flags. There are very few things that I think are valid comparisons.

As for the Blue Man Group thing, that is equivalent. And again, I don't have a problem with THIS specific upcharge. But the proliferation of them lately and the execution of them has been galling.
 

lebeau

Well-Known Member
Clearly these are rush jobs to pad numbers. No one begrudges Disney when they offer truly premium "premium experiences." For example, to me, Dolphins in Depth is a wonderful tour worth every penny. Well organized and thought-out premium experiences that truly go beyond the normal day-to-day experience are perfectly reasonable.

For example, why not the Premium Cinderella Castle Suite Experience, where for $299/guest, guests get to tour the Cinderella Castle Suite and take a nap in Cinderella's bed? This could even feature a Cinderella M&G within her royal boudoir.

Dolphins in the Depth is a good example. We paid for that upcharge and were happy with it.

I'm not anti-upcharge. I don't hate businesses for making money. But the cash grabs Disney has been rolling out lately could end up hurting Disney in the long run. I have seen a lot of resentment and dissatisfied customers.
 

Lord_Vader

Join me, together we can rule the galaxy.
Dolphins in the Depth is a good example. We paid for that upcharge and were happy with it.

I'm not anti-upcharge. I don't hate businesses for making money. But the cash grabs Disney has been rolling out lately could end up hurting Disney in the long run. I have seen a lot of resentment and dissatisfied customers.

Just because you don't see value in the premium doesn't mean that others don't either. Very much like all those posts over the past year or so that lambasted anyone for using a FP+ for a meet and greet or a fireworks location.

My point is that there are a lot of people willing to pay for special access while there are others that will not under any circumstance, Disney has a responsibility to monetize as much as possible. It is not an excuse, apology or anything else but is simply reality. All these new offerings are the result of someone realizing that people will pay for special access, better and guaranteed viewing locations and are just now taking advantage of the opportunity. All the tours, special events, and up-charge activities have always been about generating revenue in return for an experience, anyone who felt otherwise simply did not want to believe it or was naive.

The newer offerings are nothing new, just different based on today's guests and are most likely not aimed at us but at younger families who may never get back to WDW or want to do something special on vacation.

Harambe Nights is a great example of the same type up-charge just a different venue and experience yet a lot of people here are all over it as something new and exciting but anything they are not interested in is labeled a cash grab.
 

ToTBellHop

Well-Known Member
Dolphins in the Depth is a good example. We paid for that upcharge and were happy with it.

I'm not anti-upcharge. I don't hate businesses for making money. But the cash grabs Disney has been rolling out lately could end up hurting Disney in the long run. I have seen a lot of resentment and dissatisfied customers.
Exactly. When you charge a lot of money for a crappy experience, it leaves a sour taste in the mouth. As an example, we have the Star Wars viewing area upcharge. I can only imagine the Frozen viewing area package announced today will be the same crappy offering. Charge people $59 for shaded viewing (with seating?) and a true dessert party? Fine. But leave them in the sun with Mickey's Premium Bars and a crappy view? That leaves much to be desired and could actually turn off the big-spending guests who are interested in these packages in the first place. Disney shouldn't want to risk losing those potential big spenders.
 

Lord_Vader

Join me, together we can rule the galaxy.
Exactly. When you charge a lot of money for a crappy experience, it leaves a sour taste in the mouth. As an example, we have the Star Wars viewing area upcharge. I can only imagine the Frozen viewing area package announced today will be the same crappy offering. Charge people $59 for shaded viewing (with seating?) and a true dessert party? Fine. But leave them in the sun with Mickey's Premium Bars and a crappy view? That leaves much to be desired and could actually turn off the big-spending guests who are interested in these packages in the first place. Disney shouldn't want to risk losing those potential big spenders.

We have done dessert parties in the past at EC & MK, both were nice and fun but not something I highly recommend or would do again but there are a lot of people that are willing to pay for the peace of mind knowing they can be in a semi-private area, relax, have some snacks and not be crowded out. That alone makes these worth it during peak times for many. As far as these being thrown together, it most likely has been but this is not their first time planning these and with experience comes efficiency and most likely have planned several options over the years and simply pulled one out of cold storage, modified to fit the package offering and started advertising.
 

lebeau

Well-Known Member
Just because you don't see value in the premium doesn't mean that others don't either. Very much like all those posts over the past year or so that lambasted anyone for using a FP+ for a meet and greet or a fireworks location.

I don't disagree with that at all. For example, the Feel the Force Premium Package did not yield a lot of value for me. But for someone who drank heavily, it could be seen as a bargain.

I'm not dismissing all of these upcharges out of hand. However, the feedback on these experiences which Disney has been putting out there in record numbers, has been mixed at best. Much more so than is typical for a Disney offering.

Even the Star Wars character meals got mixed reactions. How does Disney mess up a character meal themed to one of its most popular and demanded franchises?

My point is that there are a lot of people willing to pay for special access while there are others that will not under any circumstance, Disney has a responsibility to monetize as much as possible.

A want to pause to say that no everyone believes that. The profit motive didn't always govern every decision companies made. Yes, they were in business to make money. But how you make money is also important. Companies used to know this. Disney especially.

It is not an excuse, apology or anything else but is simply reality.

The way it's used here, it is an excuse. No matter what Disney does, someone is going to say "hey, Disney's a business. They gotta make a buck." Disney makes a lot of bucks. They aren't hurting.

And monetizing in every way possible is not a good business strategy either.

All these new offerings are the result of someone realizing that people will pay for special access, better and guaranteed viewing locations and are just now taking advantage of the opportunity. All the tours, special events, and up-charge activities have always been about generating revenue in return for an experience, anyone who felt otherwise simply did not want to believe it or was naive.

They have always been around. But why so many lately? Did Disney really not realize that tours and premium experiences were profitable until 2014? Or are they desperate to pad the bottom line after the launch of MM+?

The latter makes a lot more sense to me.

Harambe Nights is a great example of the same type up-charge just a different venue and experience yet a lot of people here are all over it as something new and exciting but anything they are not interested in is labeled a cash grab.

I read a mixed to negative review of Harambe Nights at the Disney Food Blog. The Disney Food Blog raves about every cupcake and specialty hot dog Disney comes up with on a daily basis. A mixed review from the Disney Food Blog is as rare as a working yeti! And yet, they were down on Harambe Nights and the Epcot After Hours thing. When the Disney Food Blog gives an experience a thumbs down, that is really speaking volumes to me.

Heck, Kenny the Pirate trashed the Feel the Force Program! And I agree with every word he wrote. These are some pretty pixie-dusted sites. And even they are taking Disney to task on these things.

But hey, Disney's a business. They have an obligation to soak everyone they can for every last penny. To do less would be unethical, right?
 

ToTBellHop

Well-Known Member
We have done dessert parties in the past at EC & MK, both were nice and fun but not something I highly recommend or would do again but there are a lot of people that are willing to pay for the peace of mind knowing they can be in a semi-private area, relax, have some snacks and not be crowded out. That alone makes these worth it during peak times for many. As far as these being thrown together, it most likely has been but this is not their first time planning these and with experience comes efficiency and most likely have planned several options over the years and simply pulled one out of cold storage, modified to fit the package offering and started advertising.
I think that's part of my problem. I've done the MK dessert party, as well. And I think it is a wonderful offering that I would do every year. You get a wide range of good (not great) desserts, seating protected from the elements, and a small enough crowd that there is no stress involved in getting a great view of the fireworks. This is not the case for the recent DHS dessert parties, which have very few dessert options (think Mickey's Premium bars and miniature cupcakes), no shade (and you need to be there for the full hour to get a good view) and most views are awful. Far more appropriate would have been to reserve a section of the usually-dead Hollywood and Vine for the dessert party and then escort guests out to their private viewing area (SRO) of the daytime show and fireworks about 10 minutes prior to showtime. That would be a PREMIUM experience that wouldn't get so many complaints and demands for refunds.
 

lebeau

Well-Known Member
Exactly. When you charge a lot of money for a crappy experience, it leaves a sour taste in the mouth. As an example, we have the Star Wars viewing area upcharge. I can only imagine the Frozen viewing area package announced today will be the same crappy offering. Charge people $59 for shaded viewing (with seating?) and a true dessert party? Fine. But leave them in the sun with Mickey's Premium Bars and a crappy view? That leaves much to be desired and could actually turn off the big-spending guests who are interested in these packages in the first place. Disney shouldn't want to risk losing those potential big spenders.

I will think twice before buying another package from Disney after being stung by the Feel the Force Package. That one left a sour taste all right.
 

RandomPrincess

Keep Moving Forward
I want to post again that this this package is being offered by Cirque du Soleil not Disney. Disney is not participating in this "cash grab"

Also I did the Uni VIP Tour in Hollywood and it was one of the best theme park experiences we have had very cool. Highly recommend if you can afford it!
 

devoy1701

Well-Known Member
If they included dinner in this package...I think it would be completely worth it. $500 for a premium night out including a sit down meal in Downtown Disney, Front and center seating, and backstage tour. That would make for a nice evening and something I'd be willing to try once. I wouldn't ever consider this current package.
 

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