What other ideas besides Meet-and-Greets? Surely there must be something! Give me some reason to oppose him!
Homogenization of parks merchandise to be under the "Disney Parks" umbrella. Gift shops everywhere. Removal of even the most trivial of things, location-branded napkins. He came from Strategic Planning and was CFO after his reign of terror as head of parks - He was nothing but an accountant running theme parks. The *only* thing I can give him credit for are the Dream and the Fantasy.
Want more? https://forums.wdwmagic.com/threads/why-the-hatred-towards-meg-crofton-and-jay-rasulo.152148/
(Note - there are some long lost posters in that thread, including at least one former WDI person and another I, and many others, miss immensely around here)