I went over to the Dolphin and did a facial and massage pkg this past July. I thought the spa was clean, a little dated but not too bad, the lounge area where they had me wait in between was very uncomfortable bench like things, but I found this door leading off the wait area and it lead to a real lounge that was empty and quiet and very relaxing. The shower/locker area was kind of lacking in counter space. Both therapists were good, but they really try hard to sell the products they use while they are doing the service and again at check out. All in all it was a nice 3 hours of spa time but if you are a spa person like I am, you will find this spa a little lacking for what you would expect from a Westin owned resort. The prices were reasonable though for the package I selected and I will probably visit this spa again when we are there at Thanksgiving..