We usually rent thru National, however, I have been reading that the shuttles are extemely slow at LAX. Anyone have any suggestions for renting a car? We need an SUV since there are 5 of us. Thanks!!
Out of curiosity is your compliant with Budget or Hotwire? I only ask because I just used Hotwire to book a rental through Enterprise and already paid for the insurance, but your quote is making me nervous now!!I rented a car only once at LAX. I use Hotwire often and have had trouble only once... do NOT use Hotwire for a car rental at LAX! I was given Budget; I normally wouldn't have a problem with Budget, but the Budget at LAX is absolutely horrible. It was literally a 120 minute wait for my car, and that is not unusual based on the Google reviews.
The Enterprise at LAX (if that's where you're renting) actually has good reviews, so I wouldn't worry. You got lucky. I'd put it 100% on the local Budget office; if I were Hotwire, I might consider excluding results from local branches that have a reputation like some of the bad ones at LAX, but that would probably upset the national chain. You shouldn't have a problem, but I won't use Hotwire for an LAX car again... won't chance getting one of the awful agencies. I had never had a problem renting a car before; I had assumed that service was more or less consistent across a company.Out of curiosity is your compliant with Budget or Hotwire? I only ask because I just used Hotwire to book a rental through Enterprise and already paid for the insurance, but your quote is making me nervous now!!
The Enterprise at LAX (if that's where you're renting) actually has good reviews, so I wouldn't worry. You got lucky. I'd put it 100% on the local Budget office; if I were Hotwire, I might consider excluding results from local branches that have a reputation like some of the bad ones at LAX, but that would probably upset the national chain. You shouldn't have a problem, but I won't use Hotwire for an LAX car again... won't chance getting one of the awful agencies. I had never had a problem renting a car before; I had assumed that service was more or less consistent across a company.
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