I got an email survey from the Disneyland Resort regarding annual passes and why I didn't renew. I don't know if it still works but you might give it a try and see.
https://www.disneysurveys.com/wix/p...SI0mJb9Py3Ti8XcJ1xqSNsEI2nYq9X8PjnNJI6ZznJlg2
https://www.disneysurveys.com/wix/p...SI0mJb9Py3Ti8XcJ1xqSNsEI2nYq9X8PjnNJI6ZznJlg2