We missed going to Disney last year. I noticed making dining reservations is more difficult. The website goes down more often. I called, and the CM added all of my dining reservations, but forgot to cancel one. I was able to modify it online though. Also, now when you call, it seems more automated, but I never get through it all. I always get referred to a live CM with about a 5 minute wait time. Any thoughts about your experiences? Thanks.