Hi
So I had wait-listed a studio for Beach Club to switch to from a booking at Saratoga Springs if it became available. First time I've done this. It became available yesterday, so our reservation has been switched automatically- but I have noticed that it's taken the points for Beach Club from my balance as well as still having taken the ones for Saratoga.
Will these be returned/is this normal? Will it just take a few days for the original booking's points to come back? Or has something gone awry here and I need to call Member Services?
Thanks.
So I had wait-listed a studio for Beach Club to switch to from a booking at Saratoga Springs if it became available. First time I've done this. It became available yesterday, so our reservation has been switched automatically- but I have noticed that it's taken the points for Beach Club from my balance as well as still having taken the ones for Saratoga.
Will these be returned/is this normal? Will it just take a few days for the original booking's points to come back? Or has something gone awry here and I need to call Member Services?
Thanks.