My daughter Ashley is disabled and needs assistance getting on/off rides. We were at HS got to the front of the handicapped loading when the ride broke down. CM Jon offered to move us to the other side however due to my daughters disability she can’t use the pull cord to play the game (she needs the buttons to use instead. He offered fast passes in Toy Story Land but we already had one for alien saucers and already rode Slinky so we thanked him but said it’s all good; we were going to ride the saucers and then head home. We both thought he was really sweet to offer. A while later we are in line for saucers and here comes Jon, he said the ride was fixed and he felt bad we didn’t get to ride. He was there to wait for us to finish the saucers and take us back to ride Toy Story Mania. He did take us back and really made us feel special when we really needed a boost; what Jon didn't know is that we were in the park to get a break, since Ashley’s uncle had passed away over the weekend. Jon’s kindness was so appreciated, please thank him for us and let him know how special we think he is. Disney magic at its best!