It's such a contrast to the Diagon Alley equivalent, Leaky Cauldron, which is just as well themed, with just as nice (maybe nicer) food, unique drink offerings, the same 'rose' gimmick BoG has of them finding your food, in the form of a candle, but is quick service all day. Even when it has a long line... it's just a long line, nobody is forced to wait, but patient people will get served eventually.
If Disney did that I bet they'd make more money from the restaurant *and* guest satisfaction levels would go through the roof. Or if they want to keep the ability to have a long table service meal, maybe just close the West Wing off for the evening, a bit like Chef's Table at V&A. That way nobody is denied a peek around in the daytime, the 180 day crowd can get their ADR fix, and everyone's a winner.
I disagree about Leaky Cauldron. The food is overpriced and of poor quality. I've eaten at BoG, Three Broomsticks and Leaky Cauldron (several times) and I find the food at BoG to be better than at Broomsticks or Cauldron.
BTW, Orlando Food critic Scott Josephs calls the food at Leaky Cauldron "embarrassingly inadequate". -- http://www.scottjosephorlando.com/i...t-reviews/120-british/2660-the-leaky-cauldron