Staying at Caribbean Beach using Travel Agent?

[k9kris]

If you had reservations at Caribbean Beach Resort during the rehab and using a travel agent, how's it going with your reservations? I want to know if anyone is having trouble and what kind of options you have. I'm using American Airlines Vacations. Is anyone else? Let me know what's going on. Thanks guys!

 

[Pioneer Hall]

Well I had booked a client there and I have succesfully moved them to the Polynesian. But since you are dealing with a big company like American Airlines it might be a little more difficult.

 

[k9kris]

Just got off the phone with my travel agent not too long ago. They will be contacting me tomorrow about finding a new resort to stay in. The person I spoke with told me that I am secured with at least two other resorts. I don't know which ones they are, but I will find out tomorrow. They're most likely two of the other three moderate resorts. We'll see.

 

[Dwarful]

have you found out yet???just curious...hope you get something great!

 

[disneydudette]

are they moving people up to the deluxe resorts for no extra charge???

 

[roysta123]

I doubt they would move you to a deluxe resort for free.

 

[damskm]

got a reply

we got this reply from our uk agent



RE: DISNEY'S CARIBBEAN BEACH

With regard to your forthcoming Virgin holiday to Florida, it has been brought to our attention that the hotel will be closing from the 8th of September to the 31st of December 2002 whilst the resort's restaurant is renovated.

Please accept our sincere apologies for any disappointment and inconvenience this may cause. However, we would like to offer to amend your reservation to either the Disney's Coronado Springs or the Disney's Port Orleans both of which are featured in our Florida brochure. We are able to offer either of these properties at no additional cost to our clients.

Both of these properties are of the same standard as the Caribbean Beach. They also offer many of the same facilities, therefore we are confident that you will enjoy your stay at either of these hotels.

Should you feel that alternatives offered are not suitable, please feel free to review our brochure for an option to which we can try to relocate your reservation. Please note that this will both subject to availability and cost.

Please accept our sincere apologies for any disappointment this may have caused. In the meantime, may we take this opportunity to wish you and your party a wonderful Virgin Holiday.

Assuring of our best attention at all times.


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it doesn't look like they are offering any real upgrades, just switches to other moderates. We are more than happy to relocate to either POR or POFQ, we don't want or need an upgrade. see ya in the world


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