News Star Wars: Rise of the Resistance Standby Line and Boarding Groups at Disney's Hollywood Studios

RFM57

Member
10am slots filled in ~7 seconds.
Standing outside the Falcon and reloading app, join came right up at 10am, hit it and join again right away...locked out, groups closed!! Sure seemed like under 7 sec...

Added: Wife wa ts to know if iphone may work better that andriod. Both under 2 years old, uldated software and I was using data, not wifi.
 
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PolynesianPrincess

Well-Known Member
Standing outside the Falcon and reloading app, join came right up at 10am, hit it and join again right away...locked out, groups closed!! Sure seemed like under 7 sec...

Added: Wife wa ts to know if iphone may work better that andriod. Both under 2 years old, uldated software and I was using data, not wifi.

I know someone mentioned whether to use data or WiFi but I can't remember who or which one they said was better. We will have 3 people going for it so I'm hoping we get lucky!!
 

RFM57

Member
I know someone mentioned whether to use data or WiFi but I can't remember who or which one they said was better. We will have 3 people going for it so I'm hoping we get lucky!!
Cellular data is reco.ended over Disney Wi-Fi, if you have a good cell signal. Multiple people from the same group are NOT recommend to try at the same time because you are competing against youself. But today's experience tells me it is almost a crap shoot, even if you use all the tricks.
 
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RFM57

Member
Standing outside the Falcon and reloading app, join came right up at 10am, hit it and join again right away...locked out, groups closed!! Sure seemed like under 7 sec...
Tried at 2 with my wife's iPhone and she was refreshing a lot, so I hit refresh once, got join, hit it, then continue and we were in! Wife hit join just after and it said we were already in the queue. I never saw a confirmation. We got group 72. It's up to 62 now, so fingers crossed it doesn't break down.
 

KevinPage

Well-Known Member
Tried at 2 with my wife's iPhone and she was refreshing a lot, so I hit refresh once, got join, hit it, then continue and we were in! Wife hit join just after and it said we were already in the queue. I never saw a confirmation. We got group 72. It's up to 62 now, so fingers crossed it doesn't break down.

Good luck. Always make sure you have all the bars of cellular strength too.

But you are always at the mercy of how fast your carrier is processing at that exact time and how many other people in the whole park with you have the same carrier and doing the same thing.
 
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RFM57

Member
Good luck. Always make sure you have all the bars of cellular strength too.

But you are always at the mercy of how fast your carrier is processing at that exact time and how many other people in the whole park with you have the same carrier and doing the same thing.
Good points, agreed. I'm not sure, but the second time, when I got a pass, I might have been on wifi. Data bars were high each time, but lag could have been an issue.

Our group was called and we had a great first time on the ride. The partitions are soft plastic and we were in front of the car ( no one in back) and I think visibility could well be impacted. BTW, many cars do not have the partition. They seemed to be putting larger groups in those.

Many thanks to @Magic Feather, et al, for the tips here!!!
 
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KevinPage

Well-Known Member
Good points, agreed. I'm not sure, but the second time, when I got a pass, I might have been on wifi. Data bars were high each time, but lag could have been an issue.

Our group was called and we had a great first time on the ride. The partitions are soft plastic and we were in front of the car ( no one in back) and I think visibility could well be impacted. BTW, many cars do not have the partition. They seemed to be putting larger groups in those.

Many thanks to @magicfeather, et al, for the tips here!!!
I like the idea of large groups going in those cars and times when a bunch of people show up all at once and they need to get people out of the queue faster.

But they could be installing them in waves.
 
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KevinPage

Well-Known Member
Cellular data is reco.ended over Disney Wi-Fi, if you have a good cell signal. Multiple people from the same group are NOT recommend to try at the same time because you are competing against youself. But today's experience tells me it is almost a crap shoot, even if you use all the tricks.
I would disagree with that. The more people you have gunning for the group, the better. 2-3 shots at the basket are better than one.

I have yet to hear of anyone cancelling out someone else in their party.

Routinely my daughter and I both attempt it. I beat her to the punch nearly every time and she just gets an error message or that she is already in a group. BUT there were 2x where she saved our 🥓. First time my app crashed, 2nd time the JOIN wouldn’t populate for me. She was able to get BG each time. 🤩
 

RFM57

Member
I like the idea of large groups going in those cars and times when a bunch of people show up all at once and they need to get people out of the queue faster.

But they could be installing them in waves.
I would agree. I don't know what the queue wait usually is, once your group is called, but it took us a half hour, or more, to get through to a preshow scene, then it moved pretty well along at the rest of the "stops." Larger groups may well help that. At MF SR there was a group of 12 a bit ahead of us. I don't think they all went on one trip together... ;-)
 

RFM57

Member
I would disagree with that. The more people you have gunning for the group, the better. 2-3 shots at the basket are better than one.
I am happy to yield to the advice of the expert! I was repeating what I had thought I had read here, and what I am sure I heard a cast member announce to all prior to the 10am launch. He was not, however, a bus driver, so I should have been more skeptical.

Our experience this afternoon certainly supports your veiw.
 

revancho

Member
Advice from a Guest Experience Team cast member that seemed to help me get a 2pm group.

1. Dont’t use Wifi.

2. Shortly before 10:00am (or 2:00pm) go to the Virtual Queues page from the bottom right menu.

3. When the time gets to 9:59am (or 1:59pm) pull down that page one time to refresh. No need to refresh repeatedly.

4. As soon as your clock strikes 10:00am (or 2:00pm) press the Join Virtual Queue button as fast as possible. I don’t think it changes color or anything. You just need to hit it right at 10:00am (or 2:00pm).

5. Hit the remaining Join/Confirm buttons on the next two pages as fast as possible without hesitating or even reading. I think this was the key tip that helped me. Just click, click, click. The cast member said not to worry about selecting group members or making sure they are correct. If someone was missed, they will be able to help you add them afterward.
 

Furiated

Well-Known Member
Just wanted to thank @Magic Feather for the good advice provided a while back. I was able to get a Rise boarding pass this morning!

Staying at Beach Club and one of the reasons I picked here is to be able to walk to DHS. You definitely have an advantage over everyone else by staying at a Boardwalk area resort. I walked over and as I was approaching around 8:30 I thought, am I way too early? Nope. Lots of people already there lining up waiting for security to open. Around 8:50 they moved us up and lined us all up outside the temp screening tents. There were already huge temp screening lines before the first Skyliner people started coming off the line. And the cars had just started to enter the lot when they let us into the screening tents.

I think it was around 9:10 when they let us into the tents, and from there I was good to go all the way into the park and walked right into MMRR with no wait. I rode MMRR, walked to Ronto Roasters for a morning wrap, and was sitting comfortably waiting for the 10:00 lottery. I made sure I had full signal bars on my phone and was flip-flopping over whether to turn WiFi off or not. I had a good connection and tested moving around the app to make sure it was responsive while connected to WiFi. It seemed like it was, so I left it on.

Was watching the seconds tick down on my watch with my phone at the ready and on the My Queues page. Right at 10:00, I clicked Join Virtual Queue, the blue Join button was on the next screen, clicked that and just clicked through everything else as fast as possible. Got Boarding Group 5! Very shortly after that, groups 1-5 were called, so I headed over and got right in with no wait. Fantastic ride!

As I was entering the queue, a mom was asking one of the Rise CMs why the app wasn't giving her a boarding pass as she was trying right then. He explained that they were gone and that they go in seconds. She looked so deflated. I'd love to know what her specific story was. Because while I was sitting waiting to try for mine, there were at least 2 separate occasions when the park-wide announcement was made about the need for a boarding pass and to get one through the app. So I'd love to know, people in her situation, did she hear the announcements? Did she arrive too late and miss them? Was it something else?
 

techgeek

Well-Known Member
As I was entering the queue, a mom was asking one of the Rise CMs why the app wasn't giving her a boarding pass as she was trying right then. He explained that they were gone and that they go in seconds. She looked so deflated. I'd love to know what her specific story was. Because while I was sitting waiting to try for mine, there were at least 2 separate occasions when the park-wide announcement was made about the need for a boarding pass and to get one through the app. So I'd love to know, people in her situation, did she hear the announcements? Did she arrive too late and miss them? Was it something else?

I forget the exact wording of the announcements, but I'm positive they don't make any sort of reference to only being available for "seconds". There is no official Disney communication that I am aware of that goes beyond the phrase "very popular". Unless you know from personal experience, research, or had a cast member explicitly tell you... how would you naturally interpret "boarding groups are open starting at 10am"?

If I'm a normal human being and not Disney obsessed, I would probably check the park hours.. see "oh, they open at 10... ok cool, as long as I get in there pretty soon after that I should be good!"... Not that the gates have been open for an hour and 5000 people are already inside fighting over 3000 slots. Even if I was in the park, had the app already downloaded and signed in, and was aware of the time... how would I possibly know I need to be sitting directly on an app page with 8 seconds leeway to act with specific intent on a button I've never seen before that moment at 10am exactly? This is a major modern ride in a currently capacity limited park! Just knowing that alone, I would be incredulous if a CM told me that I was way too late at 10:05am, 5 minutes after official park opening. The headliner rides at the other parks don't work like that at all!

As an interesting aside, I have some friends that are local APs and Star Wars fans and had been in March to the studios for their first time just before the shutdown. They loved the Falcon and loved walking around the whole land. I asked them about Rise... They had absolutely no idea it even existed. They had never downloaded the app. Walked passed the entrance area thinking it was a meet and greet line or something. Had no clue.
 

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