• Welcome to the WDWMAGIC.COM Forums!
    Please take a look around, and feel free to sign up and join the community.You can use your Twitter or Facebook account to sign up, or register directly.

News Star Wars Galactic Starcruiser coming to Walt Disney World 2021

Hcalvert

Well-Known Member
The silence is strange but not a problem. I first had hold music, then it told me an estimated wait time for the starcruiser line (45+), and then nothing. About an hour later it rang to someone else. I assume by now you're already in the process or have booked though.

It is odd that they have this gatekeeper system. But I guess they want the starcruiser booking team to focus on that instead of checking all the other stuff up front. I just think they shouldn't pick up the phone to vet people if they couldn't send them forward, which was the problem in the first few days. Now they have that phone message to indicate that they can't send anybody on, but the window may open infrequently and you'd miss it by hanging up anyway. Once we get to 10/28 it can just be a dedicated ticket line and stop with all this madness.
The silence worked for me as I was teaching at the same time. I was on hold for 1.5 hours in silence, then it rung and I heard music for about 30 minutes, and booked everything after about 2.5 hours (call time 7:00-9:30am).
 
Last edited:

deejf

New Member
We'd love to book the SWGS for our vacation in Aug 2022, but will have to wait until the tickets go on general sale on October 28th. We're based in the UK so wondered if anyone has any tips... do you think it will it be the main WDW hotel reservations number (407) 939 1936 or a different one? do they open from 7am US Eastern time? Big thanks! 🤞
 

Hcalvert

Well-Known Member
We'd love to book the SWGS for our vacation in Aug 2022, but will have to wait until the tickets go on general sale on October 28th. We're based in the UK so wondered if anyone has any tips... do you think it will it be the main WDW hotel reservations number (407) 939 1936 or a different one? do they open from 7am US Eastern time? Big thanks! 🤞
You have a to call a particular number. When I was waiting on hold before it went silent, it said the number and it was different from the presale ones.
 

LovePop

Well-Known Member
We'd love to book the SWGS for our vacation in Aug 2022, but will have to wait until the tickets go on general sale on October 28th. We're based in the UK so wondered if anyone has any tips... do you think it will it be the main WDW hotel reservations number (407) 939 1936 or a different one? do they open from 7am US Eastern time? Big thanks! 🤞
The last time I called a couple of days ago, it says, for general booking, to call on or after October 28th at 407-939-5209. I believe the main number also works.

Here is the entire phone message that I recorded:

Thank you for calling the Star Wars Galactic Starcruiser. your call may be monitored or recorded for quality and training purposes you can read our privacy notices and learn about your privacy controls and choices at Disney privacy Center. We are currently experiencing high call volume 4 Star Wars Galactic starcruiser booking and you may experience a long wait time if you have question please check out our frequently asked questions and the start planning top at Star Wars Galactic starcruiser.com if you have an existing Star Wars Galactic starcruiser reservation and need to make changes or cancel please email Galactic star Cruiser specialist at disneyworld.com and you will receive a call back from a member of our team within 72 hours we are currently experiencing high call volume for the Disney Visa presale booking window for Star Wars Galactic starcruiser and will not be able to complete your booking at this time please hang up and call us back later the Disney Visa card presale booking window is available from October 12th through the 16th and our hours of operation are 7 days a week 7 a.m. to 11 p.m. eastern time if you are not a Disney Visa cardholder but are interested in Booking the Star Wars Galactic starcruiser experience please hang up and call back on or after October 28th at 407-939-5209
 

LovePop

Well-Known Member
Just having to call alone is a drawback. I was hoping come Oct 28th they would switch to online booking. I'd rather not tie up a CMs time comparing pricing.
It's weird that online booking isn't available now. They can simply put in an entry where you give your Disney Visa card number, for example, before you can book, which is what the CMs are doing anyway. Would save so much CM time and money, and guest exhaustion. Plus guests can compare prices for different dates, consider which date is best for them, and book at their leisure.
 

MisterPenguin

🐧🐧🐧🐧🐧🐧🐧🐧Fully Pfizered!🐧🐧🐧🐧🐧🐧🐧🐧
Premium Member
Check the dvc pdf to get an idea. In general though weekends are higher than weekdays of the same week. There are also buckets of dates that fit into pricing windows. Federal holidays are the highest price tier IIRC
Here are the relative price levels based on dates...

Just for the comparison of different days and seasons, I made a chart. It clearly shows that the event starts every two day without breaks.

View attachment 591706

View attachment 591707
View attachment 591708
View attachment 591709
 

UNCgolf

Well-Known Member
I realize I'm coming to this very late, but the DVC points required doesn't surprise me at all.

Disney doesn't want anyone booking that way; it's essentially lost revenue. I'm surprised it's even an option.
 

deejf

New Member
The last time I called a couple of days ago, it says, for general booking, to call on or after October 28th at 407-939-5209. I believe the main number also works.

Here is the entire phone message that I recorded:

Thank you for calling the Star Wars Galactic Starcruiser. your call may be monitored or recorded for quality and training purposes you can read our privacy notices and learn about your privacy controls and choices at Disney privacy Center. We are currently experiencing high call volume 4 Star Wars Galactic starcruiser booking and you may experience a long wait time if you have question please check out our frequently asked questions and the start planning top at Star Wars Galactic starcruiser.com if you have an existing Star Wars Galactic starcruiser reservation and need to make changes or cancel please email Galactic star Cruiser specialist at disneyworld.com and you will receive a call back from a member of our team within 72 hours we are currently experiencing high call volume for the Disney Visa presale booking window for Star Wars Galactic starcruiser and will not be able to complete your booking at this time please hang up and call us back later the Disney Visa card presale booking window is available from October 12th through the 16th and our hours of operation are 7 days a week 7 a.m. to 11 p.m. eastern time if you are not a Disney Visa cardholder but are interested in Booking the Star Wars Galactic starcruiser experience please hang up and call back on or after October 28th at 407-939-5209
Thank you!!
 

nickys

Premium Member
I realize I'm coming to this very late, but the DVC points required doesn't surprise me at all.

Disney doesn't want anyone booking that way; it's essentially lost revenue. I'm surprised it's even an option.
Those points used for booking this are then released to Disney so they can book more rooms at the villas. I don’t think it’s lost revenue, especially since most people will only book one person using points.

As it’s a Disney owned resort / experience it falls into the Concierge collection. True that they didn’t have to add it to the DVC trade system but all other resorts and cruises are. And it’s well known it’s a very poor use of points for the owner.

The high points chart for this is so that Disney gets a “fair” trade.
 

BHF

Active Member
*Note* Anyone who gives an ounce of grief about me having booked this will be immediately ignored. Life is too short to spend time worrying about jealousy or trolls. I will hit the ignore and then pray you find something to fill whatever void there is in your life that leads you to constantly drag others.
Ok... wow. For starters, I was very happy for you (and anyone else) who is fortunate enough to book this during its beginning prime run. I'm excited to hear feedback and read trip reports on this vacation of a lifetime experience.

However, I don't accept "Or else" threats of any kind, even those as insignificant as being placed on someones ignore list. So please go ahead and add me to that list now, thank you.
 
Last edited:

corran horn

Well-Known Member
The Disney World app has been updated with a resort map...
1634250202262.png


(the other decks are just staterooms so far)
 

G00fyDad

Well-Known Member
Booked this morning for March 7. 5-hour, 40-minute beatdown, but I'm just happy I got it. Thought I'd share a few notes - I keep up with this thread pretty well, but the items below were new to me.

*Note* Anyone who gives an ounce of grief about me having booked this will be immediately ignored. Life is too short to spend time worrying about jealousy or trolls. I will hit the ignore and then pray you find something to fill whatever void there is in your life that leads you to constantly drag others.

OK, now that that is out of the way...

  1. When you call, if you get a message that the lines are too busy to complete your booking and telling you to hang up and call back later, DO NOT DO IT! If the lines are truly full, you'll get a tone, and you can hang up. I was told that at 6:00:12 Central this morning, and I just stayed on the line. I went into a queue and at 6:18, my call was answered. The lady had to do a warm transfer to a Starcruiser specialist. At that point, I'm back on hold, BUT THERE WAS NO MUSIC. So on a wing and a prayer, I just stayed on the line until a Starcruiser booking CM answered from the silence at 9:24.
  2. If you are planning on doing a pre-cruise stay (I am, because I'm neurotic, and I'm not going to trust the airlines to get me there day-of), DO NOT try to book your trip insurance during your Starcruiser booking. I did not know that, and the process of taking the insurance off was about 40 minutes, including a phone screwup that caused the CM to drop the call and call me back (make sure they have your number).
  3. Travel Agents: The Starcruiser appears to be on a different system than TA booking. So even though I gave the number when I first dialed in, the rezzie was booked as a personal reservation. They were able to fix it, but you will need to make sure that they are linking this to your agency number.
  4. Your Starcruiser CM cannot book your pre- or post- stay. They will transfer you to a regular agent. I was on hold another hour, and it took about 15 minutes to book the pre-stay.
  5. If you are doing a pre-stay, they recommend booking insurance and Memory Maker with your pre-stay to cover length of trip. If you are doing a post-stay, book it with your Starcruiser and have it cover length of trip.
  6. It sounds like you can ADD TO or CHANGE the people in your room pretty easily. Not sure about dropping.
  7. It isn't listed yet, but there is going to be a photoshoot add-on at some point. I think she said that the Memory Maker would include that (kinda like the Disney Springs photoshoot).
  8. I asked about the booking window for Oga's (which I presume will apply to Savi's and Droid Depot), because you have to book that reservation separately. She thinks that in my case, I will be able to book 60 days before the day I check in for my pre-stay (instead of 60 days from the day I check in to the Starcruiser). She said if it doesn't work that day, call and they will try to make it happen. But they are working through the nuances as well.
Couple of general notes:
  1. If anyone is on the March 7 sailing, I'd love to meet up for a drink.
  2. Going earlier was more important to me than the Captain's Table or an upgraded room, but it sounds like those are all booking up relatively quickly. There are rumors that all of the suites are booked through May 4 (current presale window), but my CM wasn't sure about that. Captain's Table is booking fast because everyone is shocked at the minimal upcharge compared to the obscene price of the experience.
  3. We did not have a choice of dining seatings - only the first was available. Again, NBD, because the last shuttle back from Batuu is at 4:00 PM, so plenty of time to get ready for either dinner seating.
Standard disclaimers - this was my experience, so YMMV. But I hope this is helpful, and I'm happy to answer any questions that I can.

Ok... wow. For starters, I was very happy for you (and anyone else) who is fortunate enough to book this during its beginning prime run. I'm excited to hear feedback and read trip reports on this vacation of a lifetime experience.

However, I don't accept "Or else" threats of any kind, even those as insignificant as being placed on someones ignore list. So please go ahead and add me to that list now, thank you.

Yeah. He can add me too.
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Top Bottom