Ayla
Well-Known Member
I'm so sorry! That experience is unacceptable. We were on the same itinerary with Viking 2 years ago and luckily didn't have low water issues.Just came back from a river cruise...from Switzerland to Amsterdam....which sounds amazing except the water levels were too low on sections of the river... they bussed us 6 hours from Basel to Koblenz Germany where we boarded a boat and sailed a couple hours to Dusseldorf (which was not even on the itinerary) for three days. We were docked a $20 Uber ride from town and missed the stops in Strasbourg, Heidelberg,and Cologne... They Bussed us an hour downriver to Cologne, then stranded about 20 of us there by having the return bus leave 30 minutes earlier than scheduled...we then had to find our own way back to Dusseldorf... then they rushed it to Amsterdam with no more stops. It was pretty disappointing... I will say this though, we have been on a few River Cruises, and aside from this mess , we have always had an amazing experience. River Cruises are not for everyone, but we love the intimate nature of them and being able to really explore the smaller towns and areas...