I agree that EVERYONE who is using an ECV for the first time PRACTICE driving, steering, breaking, etc. BEFORE you leave the resort. That ONE piece of advice would solve a lot of problems loading and unloading. How many times I witnessed a person on an ECV that had NO concept of driving and backing up...It's the SAME as parallel parking, people. I usually can get into the bus and parked properly in less than 60 seconds...Why? Because I KNOW how my ECV operates, and how to use it.