Problems With Online Dining

Captain Chaos

Captain Chaos

Well-Known Member
Original Poster
For months, I have been trying to use Disney World's online diing section to no avail... I click on Where To Eat... On the right had side, where the date and time choices are, the link to click "Search For Table" is not highlighted and does not allow me to click on it... I cannot choose the date I am looking for by clicking the calendar icon.. I can type in the date, I can select the time, and I can shoose the amount of guests... But I cannot search for a table...

On the home page, where you can choose what you are looking for (packages, hotels, dining, or tickets), if I select dining, I can choose the location, click the calendar to choose my date, select dining time and party size, but when I click "Search for Table" the next screen is blank, just remains blue (or the sky background as it appears) and no list of restaurants come up..

I use IE8.. I also tried Firefox and Chrome and same thing happens... I installed the latest edition of Flash... I installed the latest edition of Java... Nothing works... Anyone have any ideas???
 
Captain Chaos

Captain Chaos

Well-Known Member
Original Poster
Trotsky said:
OK, you seem to be within 180 days. The universal advice? When the online system fails....

Call (407) 939-3463 (WDW -DINE).

You will speak to a human with a better Dining Database Interface than you can get online, they can check for registration issues, and the human based system works. Calling also provides financial motivation for WDW to execute an online system that can actually perform the functions of a human CM.
Click to expand...

I'll give them a call, probably tomorrow... I'm a few days away from my 180 mark.. and I was testing to see if the site worked... Hasn't worked for me since they upgraded everything last year...
 
Monty

Monty

Brilliant...and Canadian
In the Parks
No
dxer07002 said:
Yep, that's the site... When I bring it up, the SEARCH FOR A TABLE link is grayed out and unclickable...
Click to expand...
That is so strange. It works fine for me. The Search button is an orangish colour [I'm colour-blind, so that's a guess :lol:] and I can select any dates and restaurants no problem. I have no idea why it would be different for you. :shrug:

You've already done everything I would have suggested. The only other thought is where are you accessing from? If from work, is it possible your employer has somehow blocked the ability to submit data? If at home, the only thing I can think of would be your ISP is somehow blocking it, but I've never heard of that being done.
 
Captain Chaos

Captain Chaos

Well-Known Member
Original Poster
MontyMon said:
That is so strange. It works fine for me. The Search button is an orangish colour [I'm colour-blind, so that's a guess :lol:] and I can select any dates and restaurants no problem. I have no idea why it would be different for you. :shrug:

You've already done everything I would have suggested. The only other thought is where are you accessing from? If from work, is it possible your employer has somehow blocked the ability to submit data? If at home, the only thing I can think of would be your ISP is somehow blocking it, but I've never heard of that being done.
Click to expand...

The button is orangish.. but the letters are grayed out and the button is unclickable... I am not trying from work... We are finally in the process of updating our systems at work.. We are still on IE6 and the Disney Dining site doesn't like IE6 too much LOL...

My issue is at home, on my home PC.. I'm going to try the laptop later on and see it works there... If so, then I know it is the settings on this computer...
 
Monty

Monty

Brilliant...and Canadian
In the Parks
No
dxer07002 said:
Is there a head-scratching emoticon available?? LOL...
Click to expand...
Sort of... :brick:

If it works on your laptop, I'd be interested what settings you could have changed on your PC that would cause the same problem across browsers... :shrug:
 
unkadug

unkadug

Follower of "Saget"The Cult
dxer07002 said:
The button is orangish.. but the letters are grayed out and the button is unclickable... I am not trying from work... We are finally in the process of updating our systems at work.. We are still on IE6 and the Disney Dining site doesn't like IE6 too much LOL...

My issue is at home, on my home PC.. I'm going to try the laptop later on and see it works there... If so, then I know it is the settings on this computer...
Click to expand...

Works fine with Firefox here

With IE8 I get this message from Disney:
Did you know that your Internet Explorer is out of date?

Certain features on this website are not available if you continue browsing using your current version of Internet Explorer. To get the best possible experience while using our website, we suggest that you upgrade your version of Internet Explorer to a newer version or switch to another browser. A list of the most popular browsers can be found below.

Just click on the links to go to the download page: "Did you know that your Internet Explorer is out of date? Certain features on this website are not available if you continue browsing using your current version of Internet Explorer. To get the best possible experience while using our website, we suggest that you upgrade your version of Internet Explorer to a newer version or switch to another browser. A list of the most popular browsers can be found below. Just click on the links to go to the download page:Internet Explorer 7 | Firefox 3 | Safari 3
Click to expand...
 
Captain Chaos

Captain Chaos

Well-Known Member
Original Poster
MontyMon said:
Sort of... :brick:

If it works on your laptop, I'd be interested what settings you could have changed on your PC that would cause the same problem across browsers... :shrug:
Click to expand...

Hmm, tried it on my laptop just now and it works... I was able to change the date to March 19 (as an example), clicked Search For A Table, and got the list.. Hmmm...

I don't know what settings I could have changed on my desktop browser.. I just looked through everything and it all seems fine to me... And all other sites work with no issues... I'm stumped...

e6_600x480.gif


See, Monty, I found one LOL...
 
Captain Chaos

Captain Chaos

Well-Known Member
Original Poster
unkadug said:
Works fine with Firefox here

With IE8 I get this message from Disney:
Click to expand...

Thanks unk.. I get that message in work with IE6... We haven't gotten the OK to upgrade to IE8 yet... That upgrade is coming with the new systems we are getting this year...

I run IE8 and Firefox 3 at home... So it definately has something to do with my settings on my computer is a different browser gives me the same issues...
 
Monty

Monty

Brilliant...and Canadian
In the Parks
No
dxer07002 said:
Hmm, tried it on my laptop just now and it works... I was able to change the date to March 19 (as an example), clicked Search For A Table, and got the list.. Hmmm...

I don't know what settings I could have changed on my desktop browser.. I just looked through everything and it all seems fine to me... And all other sites work with no issues... I'm stumped...

e6_600x480.gif


See, Monty, I found one LOL...
Click to expand...
Well, at least you can book your ADRs using the laptop. :shrug:

The on-line system lets you in at 6AM Eastern, so an extra hour of booking if you want to be eager... :animwink:
 
Captain Chaos

Captain Chaos

Well-Known Member
Original Poster
MontyMon said:
Well, at least you can book your ADRs using the laptop. :shrug:

The on-line system lets you in at 6AM Eastern, so an extra hour of booking if you want to be eager... :animwink:
Click to expand...

Yep... I'm glad the browser on the laptop works fine... I'm just trying to figure out why the desktop doesn't.... I'm also having issues with iTunes on here now... So, there has to be something blocking the programs and sites from working right...
 
Monty

Monty

Brilliant...and Canadian
In the Parks
No
dxer07002 said:
Yep... I'm glad the browser on the laptop works fine... I'm just trying to figure out why the desktop doesn't.... I'm also having issues with iTunes on here now... So, there has to be something blocking the programs and sites from working right...
Click to expand...
Virus scan might be in order....
 

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