My Disney Experience App showing updated and canceled ADRs and FastPasses

[KBLovedDisney]

It's now showing updated ADRs plus ADRs that I have recently canceled, same with FastPasses. The Disney website is showing everything correctly though.

How can I fix this on the app or is this even fixable?

Please help.

 

[Tuvalu]

The app is funky. Log out and try again. It will eventually “catch up” to your correct plans. No worries as long as everything on the website is correct.

 

[KBLovedDisney]

The app is funky. Log out and try again. It will eventually “catch up” to your correct plans. No worries as long as everything on the website is correct.

Thanks @Tuvalu!

 

[MickeyCB]

I have had this happen several times and have had to call IT to correct it. I did the reset/ log off/ turn off/on the phone etc., to of no avail.
The gentleman I spoke to, told me this is a known problem and they are basically waiting till enough people call and complain to try to fix the glitch.
If you call them they will remove the cancelled ones for you.
Some people aren't bothered to have both on there, some find it very distracting.

 

[NeedMoreMickey]

Same problem today tried the sign out/back in didn’t work. Turned iPad off/on didn’t work. Ended up deleting the app and reloaded it. Works fine now

 

[James J]

Same problem today tried the sign out/back in didn’t work. Turned iPad off/on didn’t work. Ended up deleting the app and reloaded it. Works fine now

This worked for me too. Deleted the app, re-installed it and now everything is as it should be.