Boy do I know how you feel! We stayed at POR over Christmas. After getting home from MK at midnight, we were tired and couldn't wait to go to bed. Our magic bands wouldn't open the door to our room! We had to walk at least 1/4 mile or more to the lobby, which was no big deal but we were tired from walking all night at MK. Our room was at the other end of the resort so we walked hoping that someone would be in the lobby that late at night to help us. Luckily they were! They were very apologetic and we ended up having one of the workers walk back to our room to get us in with her key. In the meantime she had given us a choice to have a maintenance worker come to look at the problem or wait until morning. We chose to have him show up now. He was there within a few minutes and he found the problem. It was the battery in our door was dead. He replaced the battery within a few seconds and problem solved. I wonder how many others had this happen too. We were very happy with the way they solved our problem that late at night. But, I'm sure there would be other people that wouldn't have been so nice and understanding. My magic band wasn't working most of the day to begin with. Very frustrated when it wouldn't allow me into the parks and I had to be pulled to the side and prove I was a guest at our resort. I was ready to throw it under a bus after it wouldn't let us in our room. It all worked out in the end but I still don't like the stupid thing.