Family & Friends list - MDE

dave&di

Well-Known Member
Original Poster
I’m trying to add myself to my OH’s account, when pressing “accept invitation” it says “we’re having trouble finalising you’re request”. I've tried this several times over a number of days. What am I doing wrong?🙄
 

nickys

Premium Member
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I’m trying to add myself to my OH’s account, when pressing “accept invitation” it says “we’re having trouble finalising you’re request”. I've tried this several times over a number of days. What am I doing wrong?🙄
Have you tried both the app and website?

Sometimes only one works - mostly on days ending in a “y”.😉
 

dave&di

Well-Known Member
Original Poster
Have you tried both the app and website?

Sometimes only one works - mostly on days ending in a “y”.😉
I was trying the app, since seeing your reply I‘ve tried the website, still saying the same thing 🙄
 

Rob562

Well-Known Member
Are you accepting the request within your MDE account? Or following the link in the invite email? Whichever you're doing, give the other a try. I vaguely seem to recall having a similar issue a few years ago.

-Rob
 

dave&di

Well-Known Member
Original Poster
Are you accepting the request within your MDE account? Or following the link in the invite email? Whichever you're doing, give the other a try. I vaguely seem to recall having a similar issue a few years ago.

-Rob
There hasn’t been an email. 🙄 Thanks for your help, might cancel and try starting again!
 

Rob562

Well-Known Member
There hasn’t been an email. 🙄 Thanks for your help, might cancel and try starting again!

Random thought.

So let's say Person A and Person B each created their account. A added B and sent them an invite by filling in their email address.
Before that point, did B list A on their own account as a managed-by-them profile? If yes, the incoming request from A would create a second version of them on B's account, and if the name is the same maybe the MDE system is getting confused?

-Rob
 

Chi84

Premium Member
Your best bet is to call. I've had more issues over the years with MDE than I can count. Currently, they've disappeared my son (from the entire family's friends and family lists) even though we have a DVC reservation in May that includes him and he’s been on MDE for years. I doubt it’s anything you’re doing wrong.
 

dave&di

Well-Known Member
Original Poster
I’ve cancelled the invitation request, I am still listed under Family & Friends it just says ‘plans managed by me’ (OH) so I’m guessing this is ok?! 🙄.
 

dave&di

Well-Known Member
Original Poster
Your best bet is to call. I've had more issues over the years with MDE than I can count. Currently, they've disappeared my son (from the entire family's friends and family lists) even though we have a DVC reservation in May that includes him and he’s been on MDE for years. I doubt it’s anything you’re doing wrong.
That’s a plan, I have 2 years to figure this out! 😂
 
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