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Message: <blockquote data-quote="CaptinEO" data-source="post: 10038678" data-attributes="member: 124714">I am a young person, I work in tech, I can operate a smart phone. For my wife and I the smartphone usage is just overwhelming now for Disneyland.Here are all the park experiences that require cell phone or website usage these days:Park ReservationVirtual Annual PassesVirtual TicketsCreating a PartyJoining a Virtual QueueReserving DiningMobile Order (some restaurants are now strictly mobile order)Redeeming Virtual Queue PassesGenie + ReservationsRedeeming Genie + ReservationsPhoto PassI was in the parks about a month ago and the day before we went was explaining the process to my relatives about how to go on "the new star wars ride".We had to call Disney IT to get their tickets purchased on their account onto my account with my ticket in order to make sure we could play a lottery the next day for a chance to go on a ride.This same day my cousin went to the Tiki Bar to get Dole Whip and was told "we're mobile order only, but mobile order has been down for 2 hours now, so you have to go to Tropical Hide Away" (which had a massive line).So you're telling me even when Disney has a fully functioning food location, they stop serving people if the mobile order service isn't working?I like Smartphones. I like the ability to have information and see things like ride wait times, or to have a duplicate copy of my ticket in digital form, but beyond that, everything else seems like more trouble than it's worth.How is a system where someone can only order a corndog to eat 4 hours in the future better than a standby line of customers?Why do I need to be on my cell phone while driving a car frantically refreshing in order to go on a ride?Is Disney relying too much on smartphones?</blockquote>

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