Disney Resorts updated Credit Card payment policy Feb 2019

Ricky Spanish

Well-Known Member
So the article said that if you choose not to put a CC on file, you will not be able to use your magic band for purchases.
Fine by me, never do that anyway.
 

Yellow Shoes

Well-Known Member
It's a bit more than that. When you check in, the hotel will put a $100 hold on your card, which will be refunded ("in a few days") if not used.
Not an uncommon practice; just new for Disney.
 

gobstoper27

Well-Known Member
Original Poster
It's a bit more than that. When you check in, the hotel will put a $100 hold on your card, which will be refunded ("in a few days") if not used.
Not an uncommon practice; just new for Disney.
Totally understand, I just wanted to post so others were aware that this common practice was coming to Disney. Thanks for clarifying
 

Tom P.

Well-Known Member
I don't think you can fault Disney for this at all.

It always amazed me the way Magic Band purchases were handled before. Depending on the category of resort you were staying at, they would let you charge up to anywhere between $500 and $2,000 of purchases before actually submitting those charges to your card on file.

By not sending purchases through in real time, they always left open the possibility that someone could make a bunch of purchases with their Magic Band that they couldn't actually pay for and that their card would be declined when charging those out. I have to think that this has been a problem for them and I can understand why they would want to "pre-authorize" a certain amount to protect themselves.

I see no problem with this at all.
 

Hockey89

Well-Known Member
I don't think you can fault Disney for this at all.

It always amazed me the way Magic Band purchases were handled before. Depending on the category of resort you were staying at, they would let you charge up to anywhere between $500 and $2,000 of purchases before actually submitting those charges to your card on file.

By not sending purchases through in real time, they always left open the possibility that someone could make a bunch of purchases with their Magic Band that they couldn't actually pay for and that their card would be declined when charging those out. I have to think that this has been a problem for them and I can understand why they would want to "pre-authorize" a certain amount to protect themselves.

I see no problem with this at all.
I'm sure that was an issue and I see no issues with the new policy.... I'd do the same thing
 

Wngo905

Well-Known Member
In the Parks
No
Here is my problem I have with it:
We do always have a cc on file and use MB to charge to the room, however, I pay for all the charges with Disney Gift Cards. While yes, I could just pay for everything by carrying around a DGC, I would rather avoid the possibility of dropping or losing a DGC with 1K on it, I also want to avoid the inconvenience. What would make this more palatable would be if you could prepay charges with a DGC and then if you go over that amount prepaid they would use your cc on file. If they went this route, I would go down with another DGC to continue to add to the amount in holding.
 

WDWTrojan

Well-Known Member
Here is my problem I have with it:
We do always have a cc on file and use MB to charge to the room, however, I pay for all the charges with Disney Gift Cards. While yes, I could just pay for everything by carrying around a DGC, I would rather avoid the possibility of dropping or losing a DGC with 1K on it, I also want to avoid the inconvenience. What would make this more palatable would be if you could prepay charges with a DGC and then if you go over that amount prepaid they would use your cc on file. If they went this route, I would go down with another DGC to continue to add to the amount in holding.

They aren’t actually charging your card until the end of your stay - just preauthorizing it. Nothing stopping you from coming down at the end of your stay (or a few times throughout) to pay down the balance. They’ll only submit one final charge at the end. If you have no balance the authorization hold will just fall off after a few days.

Let’s say your balance hits $500 plus the $100 they authorized above your balance. That’s $600 in authorizations. You could come through mid-stay, pay down to zero and then charge up again to $500 without them taking an additional authorization.
 

Wngo905

Well-Known Member
In the Parks
No
They aren’t actually charging your card until the end of your stay - just preauthorizing it. Nothing stopping you from coming down at the end of your stay (or a few times throughout) to pay down the balance. They’ll only submit one final charge at the end. If you have no balance the authorization hold will just fall off after a few days.

Let’s say your balance hits $500 plus the $100 they authorized above your balance. That’s $600 in authorizations. You could come through mid-stay, pay down to zero and then charge up again to $500 without them taking an additional authorization.
I don't want that amount preauthorized.... That is what I have the problem with:)

EDIT: I guess it would make a little more sense if I explained that the card they have on file is a bank/debit card. We don't use Credit Cards.
 

nickys

Premium Member
I don't want that amount preauthorized.... That is what I have the problem with:)

EDIT: I guess it would make a little more sense if I explained that the card they have on file is a bank/debit card. We don't use Credit Cards.

Couldn't you just pay it down each night then?

Or instead of having one gift card, have five, each with $200 on it. Also I think you can register them so if you lose them they can be replaced. Not sure about that, as we can’t get them in the U.K. :(
 

CaptainAmerica

Premium Member
Here is my problem I have with it:
We do always have a cc on file and use MB to charge to the room, however, I pay for all the charges with Disney Gift Cards. While yes, I could just pay for everything by carrying around a DGC, I would rather avoid the possibility of dropping or losing a DGC with 1K on it, I also want to avoid the inconvenience. What would make this more palatable would be if you could prepay charges with a DGC and then if you go over that amount prepaid they would use your cc on file. If they went this route, I would go down with another DGC to continue to add to the amount in holding.
Couldn't you just pay it down each night then?

Or instead of having one gift card, have five, each with $200 on it. Also I think you can register them so if you lose them they can be replaced. Not sure about that, as we can’t get them in the U.K. :(
@nickys is right. Register your gift card on DisneyGiftCard.com. If it's lost or stolen, you can transfer the balance off of it to a different card and wipe its value.
 

Wngo905

Well-Known Member
In the Parks
No
Couldn't you just pay it down each night then?

Or instead of having one gift card, have five, each with $200 on it. Also I think you can register them so if you lose them they can be replaced. Not sure about that, as we can’t get them in the U.K. :(
Yes, I could go down to the desk each night but I would rather go every three or four nights instead of trekking in the late hours every night; however, I don't believe paying each day would not remove the hold (and possibly the amount of the first days hold above the $100. With a family of four and doing mostly table dinning, some at Signature locations, charges rack up fast.)
I carry several 1K DGC and keep them in the room safe and yes, you can go on Disneygiftcard . com and move the funds from a lost card to another card. I would just rather leave the cards in my room and not take the risk of it getting misplaced and charges not my own run before I notice a DGC missing and can make a switch online.

Again, I hope the start allowing DGC put on file:)
 

Ariel1986

Well-Known Member
I’m a little confused- does it mean if you hit the charging limit to your resort ($500, $1000, $1500 depending on value, moderate etc.) then as usual it will take that payment (say if it’s a value, they’ll charge that $100 they have already held along with the remaining balance of $400) then do another $100 “hold”?

In experience of other hotels where it takes a few days (to two weeks!) to return a “hold” and a seperate charge being made for room charges in addition to this hold (with the original hold being returned later) I foresee multiple holds being made and held at the same time (if you reach your charging limit).

Not that I disagree with this- it seemed crazy to me that Disney trusted people to charge to the room with no security- but I don’t really like the idea of additional holds? I hope it’s not what I’m picturing.
 

nickys

Premium Member
I’m a little confused- does it mean if you hit the charging limit to your resort ($500, $1000, $1500 depending on value, moderate etc.) then as usual it will take that payment (say if it’s a value, they’ll charge that $100 they have already held along with the remaining balance of $400) then do another $100 “hold”?

In experience of other hotels where it takes a few days (to two weeks!) to return a “hold” and a seperate charge being made for room charges in addition to this hold (with the original hold being returned later) I foresee multiple holds being made and held at the same time (if you reach your charging limit).

Not that I disagree with this- it seemed crazy to me that Disney trusted people to charge to the room with no security- but I don’t really like the idea of additional holds? I hope it’s not what I’m picturing.

They would charge what was actually owed.

But yes, then another hold would be placed.

So let’s say the charging limit is $1000.

- When you check in and ask for charging to the room privileges, they place a hold of $100 on your card.

- After a couple of days, you have spent $102. So the hold now increases to $202.

- You have dinner at the Cali Grill and now the hold is $452!

- When you have charged $910 to your room, the hold will now be $1010.

- Hit $1000, and that is then actually charged, and a hold of $100 is put onto your card.
 

Alice a

Well-Known Member
I loathe hotels that do this. My guy was in a small band for years and stayed in a different hotel in a different city every night- those fees, which frequently stay on the card for several days, really add up. Plus you have to watch your card to be sure it comes off - we've had to call about these 'accidentally' staying on the card more than once.
 

WDWTrojan

Well-Known Member
I’m a little confused- does it mean if you hit the charging limit to your resort ($500, $1000, $1500 depending on value, moderate etc.) then as usual it will take that payment (say if it’s a value, they’ll charge that $100 they have already held along with the remaining balance of $400) then do another $100 “hold”?

In experience of other hotels where it takes a few days (to two weeks!) to return a “hold” and a seperate charge being made for room charges in addition to this hold (with the original hold being returned later) I foresee multiple holds being made and held at the same time (if you reach your charging limit).

Not that I disagree with this- it seemed crazy to me that Disney trusted people to charge to the room with no security- but I don’t really like the idea of additional holds? I hope it’s not what I’m picturing.

Disney has nothing to do with "releasing" the holds. Banks have a set amount of time authorization holds will stay on the account if there is no charge. Wells Fargo, for example, only holds lodging charges one day, while SunTrust holds them four days, while AmEx holds all authorizations a week. It's entirely based on your specific bank. However, the authorization will drop off immediately when the charge settles.

Depending on the length of your stay, you may actually see the pre-authorizations drop off your bank before you even check out of the hotel. In which case you'll see the final charge post after check-out without showing pending first.

This also has nothing to do with a charging limit, they don't exist in the same manner anymore. They will automatically authorize $100 on your room, the minute you put your card on file. If you then charge $200 on your room for dinner, they will authorize this amount (meaning now $300 is approved). If you charge $3000 on jewelry, expect this amount to now be authorized. They will keep a running tab of all your charges and ensure they have approval, as needed, only up to $100 above your current bill.

I loathe hotels that do this. My guy was in a small band for years and stayed in a different hotel in a different city every night- those fees, which frequently stay on the card for several days, really add up. Plus you have to watch your card to be sure it comes off - we've had to call about these 'accidentally' staying on the card more than once.

Disney was literally the only land-based resort I've ever stayed at, from hundreds of different stays, that did not take some kind of initial authorization on your credit/debit card. The new Disney policy is actually far more liberal than most other hotels, which require a pre-authorization from anywhere between $50-200/night upon check-in. $100 pre-auth, regardless of the number of nights, is nearly unheard of for anything above a roadside motel where incidentals are not an option.

Without this assurance, guests could very easily leave at the end of their stay, either not knowing their card was frozen by their bank or deliberately skipping out on the bill.
 
Last edited:

Tinkwings

Pfizered Fairy
Premium Member
In the Parks
No
Er well if I had a gift card I would simply use that for purchases instead of my band.....I always have a Disney Rewards card and use it for food purchases....it gives balance remaining each time on receipt. If for some reason I have leftover I would apply it to my hotel stay before I leave....like that ever happens....but this upcoming trip I did prepay my more expensive meal options already and might just have excess. Whatever Disney does as long as it washes out and comes out right in my final bill I wouldn't think of it.
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom