All I’m saying is that on the packaged food side they really don’t have to do a whole lot to discourage grocery delivery. They are offering a way to have your groceries delivered to the resort any time and then they store them for you free of charge (including keeping the cold and frozen stuff cold or frozen) until you are ready to pick them up or have them delivered. That’s a really convenient free offering they could easily discontinue or charge a large fee for if their goal was to reduce or eliminate grocery deliveries. People would be much less likely to wait around for the grocery service to deliver food.I was mainly referring to their own shops and food service.
The root of the matter is Disney sells both packaged and prepared food. Delivery represents meals people are getting from somewhere NOT Disney... while Disney is sitting there waiting to serve the guest.
Imagine if two shops were on a street... and the shop on the left notices more and more people walk right past their shop to goto the other shop. What do you do? Most businesses would try to figure out why, and try to make themselves more attractive to get that business.
Disney’s example here... is the business trying to rip up the sidewalk to make it harder to reach the competition ... rather than make themselves more attractive.
It’s trying to win by punishing or limiting... instead of trying to be the most desirable product.
In this case I think this is more driven by a desire to cut down on the number of deliveries to rooms and/or turn a profit from them.