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Disney Genie, Genie+ officially introduced along with confirmed details of how it will work

Casper Gutman

Well-Known Member
There is a solution for Genie+ to work and it's to limit how many people can buy it. I know many hate that idea cause Disney trained you all to think that it should be available to everyone. This past week shows it doesn't work when everyone has it. Make Genie+ $150 a person and many wouldn't buy it. Those that do would be able to ride a lot of attractions.
$1500 and its a deal. $150 won't make enough of a dent in the WDW crowds.

Or rotate the parks - each day, two have Genie and two don't.
 

TikibirdLand

Well-Known Member
It would be no different then how Universal controls theirs. With the reservation system in place I'm sure Disney has a rough idea how many people are going to parks each day. With that you limit it to a percentage of that each day.

It is a solution cause not only do you raise the price you also need to limit how many are a available. Right now according to Disney numbers 1/3 of guests buy Genie+. Judging by LL availability last week that's too many guests that have it. In my solution you cap it at 1/5 of guests can buy it. Once those people do you can't buy anymore for that day.
So, now I'll have to be fast with the (something) to get G+ access in order to pay to get a ILL? Oh, and I have to get a reservation for the park too. Seems we're just adding layers onto a broken system...
 

Jrb1979

Well-Known Member
$1500 and its a deal. $150 won't make enough of a dent in the WDW crowds.

Or rotate the parks - each day, two have Genie and two don't.
Its not about making a dent in the crowds cause that's not changing. It's about making Genie+ work. Not only do you charge $150 but also limit how many is available each day.
So, now I'll have to be fast with the (something) to get G+ access in order to pay to get a ILL? Oh, and I have to get a reservation for the park too. Seems we're just adding layers onto a broken system...
The only real solution is to add a bunch of new attractions to each park. We all know that's not happening any time soon.

I'm going to say this once but people need to get over the fact that everyone should have access to Skip the Line systems. Disney put into people's heads thats they work. Go to other parks and see how it's really supposed to work.
 

lazyboy97o

Well-Known Member
I mean, it's pretty obvious that Walt knew what he was doing when he built Disneyland...why these people insist on deviating from a formula that worked beautifully is beyond me.

"If it ain't broke, don't fix it."
Buzz, not Walt. This is stuff you could take a class on two weeks ago at the Orange County Convention Center during the IAAPA Expo. And while Disney ignored certain contemporary industry standards, others they did not, and after decades of trying Disney hasn’t actually found a working alternative to just having enough capacity.
There is a solution for Genie+ to work and it's to limit how many people can buy it. I know many hate that idea cause Disney trained you all to think that it should be available to everyone. This past week shows it doesn't work when everyone has it. Make Genie+ $150 a person and many wouldn't buy it. Those that do would be able to ride a lot of attractions.
That doesn’t fix the underlying issue of insufficient capacity.
 

Patcheslee

Well-Known Member
It would be no different then how Universal controls theirs. With the reservation system in place I'm sure Disney has a rough idea how many people are going to parks each day. With that you limit it to a percentage of that each day.

It is a solution cause not only do you raise the price you also need to limit how many are a available. Right now according to Disney numbers 1/3 of guests buy Genie+. Judging by LL availability last week that's too many guests that have it. In my solution you cap it at 1/5 of guests can buy it. Once those people do you can't buy anymore for that day.
With Universal there are 6 separate Express Pass options not counting Volcano Bay. Single park vs both parks, limited vs unlimited all at different price points. To implement similar with all park combinations would turn Genie+ into the same people run into with all the ticket options: which one to purchase.
 

Purduevian

Well-Known Member
I see 2 quick solutions to the LL Availability issue. It is simply a supply vs demand issue.
1)Decrease Demand: Raise price of G+ and ILL so less people will buy it.
2)Increase Supply: Increase the LL to standby ratio, thus giving more G+ and ILL availability. This would cause standby lines to slow down further than they currently are

Obviously people would prefer other things (more capacity, turning the system off, ect) but Disney is making money from this and probably just spent a lot of money to get it running. G+ is here to stay for awhile.
 

Casper Gutman

Well-Known Member
With Universal there are 6 separate Express Pass options not counting Volcano Bay. Single park vs both parks, limited vs unlimited all at different price points. To implement similar with all park combinations would turn Genie+ into the same people run into with all the ticket options: which one to purchase.
Wait, we’re saying that having a lot of ticket options is bad?
 

Chip Chipperson

Well-Known Member
I see 2 quick solutions to the LL Availability issue. It is simply a supply vs demand issue.
1)Decrease Demand: Raise price of G+ and ILL so less people will buy it.
2)Increase Supply: Increase the LL to standby ratio, thus giving more G+ and ILL availability. This would cause standby lines to slow down further than they currently are

Obviously people would prefer other things (more capacity, turning the system off, ect) but Disney is making money from this and probably just spent a lot of money to get it running. G+ is here to stay for awhile.

Another option: Limit it to resort guests and Passholders. It frees up some inventory being used by off-site guests and steers people towards booking resort stays since it's a semi-perk for staying on property. Local Passholders won't use it as often, anyway, so it limits who can buy it while steering more money into the hotels. Some out-of-state Passholders might slip through the cracks and stay off-site and still use G+, but I don't think it would be any more than are doing that now.
 

Casper Gutman

Well-Known Member
For first time visitors the multiple options is a bit overwhelming. Hopper or not, include waterparks or not, how many days, photopass add, not add genie or not.
Compared to the current system, having a buffet of genuine options would be simplicity itself - and would benefit the guests. Hopper, photo pass, water park options - all those are very quickly understood by first time guests very easily, but it makes them harder to rip off.
 

Jrb1979

Well-Known Member
With Universal there are 6 separate Express Pass options not counting Volcano Bay. Single park vs both parks, limited vs unlimited all at different price points. To implement similar with all park combinations would turn Genie+ into the same people run into with all the ticket options: which one to purchase.
For Disney it could be simple. You make it 2 options. One for single parks and one for hoppers. $150 for a single park and $200 for a hopper pass.
 

dreday3

Well-Known Member
For Disney it could be simple. You make it 2 options. One for single parks and one for hoppers. $150 for a single park and $200 for a hopper pass.

So your suggestion is instead of $15 a day per person, change it to $150 a day per person? You think that will make customers happy with Disney?

Outside of Thanksgiving and probably Christmas (any big holiday week) Genie + works decent. You may not like paying, you may not like getting up early, you may just not like it all but most times of year you would be able to tour without even buying Genie + if you don't want to. And most times of year plenty of rides are available with your $15 per person purchase.
 

nickys

Premium Member
Tried talking to guest services they just were kinda like oh well its genie. Now I waited about 30 min to even talk to a guest services rep.
I’ve seen other reports saying Guest Services were advising people to keep their ADRs and then explain at the ride entrance if it caused you to miss your entry time. That was always the case with the Boarding Groups for Rise and should still apply. The only potential issue should have been a delay to when you could book your next G+ ride.

Did Guest Services advise you differently? If so I would email them and express your disappointment. In fact I suggest you do that anyway.
 

nickys

Premium Member
They should be able to buy it at 12:01, but I'm running into a glitch. I have a theory on what that glitch may be, but need to check a few more things during the trip.

The way it's going to work though, is I'm actually not going to purchase it for tomorrow as it's an Animal Kingdom day and my pregnant wife can't do much, so I'll just use her pass for the applicable attractions.
Do some people in your party have different ticket types? I’ve seen that reported as an issue.
 

Jrb1979

Well-Known Member
You can’t fix a broken system by breaking it differently. You can only fix it by fixing it.
You're right you can't fix it by breaking it different. You want more capacity it's an easy fix. Plop down a bunch for flat rides and some B&M's in every park. Boom capacity problem fixed.

So your suggestion is instead of $15 a day per person, change it to $150 a day per person? You think that will make customers happy with Disney?

Outside of Thanksgiving and probably Christmas (any big holiday week) Genie + works decent. You may not like paying, you may not like getting up early, you may just not like it all but most times of year you would be able to tour without even buying Genie + if you don't want to. And most times of year plenty of rides are available with your $15 per person purchase.
As you know I go to many other parks a lot. I know you have been to other parks too. I'm sure you know how skip the line systems work at other parks. They are limited and cost a lot. Cause of that they work. Disney has drilled into people's heads that everyone should have access to it. Visit other parks and you will see how it should work in reality.
 

dreday3

Well-Known Member
You're right you can't fix it by breaking it different. You want more capacity it's an easy fix. Plop down a bunch for flat rides and some B&M's in every park. Boom capacity problem fixed.


As you know I go to many other parks a lot. I know you have been to other parks too. I'm sure you know how skip the line systems work at other parks. They are limited and cost a lot. Cause of that they work. Disney has drilled into people's heads that everyone should have access to it. Visit other parks and you will see how it should work in reality.

Hey, I love skip the line passes and I pay for it happily at other parks.

I just don't think those that are offended by the mere idea of now having to pay for Genie + when fast pass used to be free will go for your idea either. ;)
 

doctornick

Well-Known Member
I mean, it's pretty obvious that Walt knew what he was doing when he built Disneyland...why these people insist on deviating from a formula that worked beautifully is beyond me.

"If it ain't broke, don't fix it."

Eh. I think the difference has nothing to do with Walt era DL but what has been done since then. At DLR, they rarely reduce capacity, instead they have been squeezing out more and more out of the same space and adding anything wherever they can. Even when they do replacement attractions, the capacity of the new ones has tended to at least be comparable.

Meanwhile, in WDW, with the "blessing of size" they often replace - and do so with inferior capacity attractions - rather then build new. Heck, they even have stuff shuttered without replacement (e.g. Stitch, Primeval Whirl, WoL) and the massively long building times exacerbate this (how long have we been without the MKRR and lost Energy's capacity?). Not to mention the loss of parades, shows, streetsmosphere. Heck, they shuttered SotMK earlier this year - how much could that possibly have cost to run?
 

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