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Disney Genie, Genie+ officially introduced along with confirmed details of how it will work

G00fyDad

Well-Known Member
Yeah i do.......Let me know how it goes when you go to book your second Genie+ 2 hours after park opening and there's nothing available......................ill be looking for your response

I also think that this Genie$ is going to implode on a busy day. There is going to be a very long line of PO'd guests at GR demanding answers when the whole thing either locks up and dies or when it shows absolutely no availability mere moments after park opening due to the sheer number of people attending the park.
 

Waters Back Side

Well-Known Member
I also think that this Genie$ is going to implode on a busy day. There is going to be a very long line of PO'd guests at GR demanding answers when the whole thing either locks up and dies or when it shows absolutely no availability mere moments after park opening due to the sheer number of people attending the park.

The only park that has had attractions sell out is HS. So I expect that trend continues but even quicker at holiday time. I'm thankful I'll be at each park twice that week, but I do believe regardless that picking your 1st two rides 1 and 2 in demand is the best option. I'm sure many others will have the same strategy so we will see.
 
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I'm willing to wager on my HS day I get Slinky 1st and Smugglers 2nd. TSM and TOT is possible as well. If you know what your doing it works out. Its not about quantity of LLs its quality. Every park I will pick the top 2 highest demand rides 1 and 2. HS Slinky between 7 and 8 am and then at 11 Smugglers for what I'm sure will be much later in the day. Test Track 1st at Epcot and then Soarin which is yet to sell out. I will probably use Genie + for Spaceship Earth later in the day also and wait in line for LWTL. Those are the 4 I care about in terms of Genie + tier rides. If I have to wait in line for 2 or 3 rides I want to go on just to be able to get the top 2 for me that'll be a success.

Some people are cauugt up on thinking the way to get their moneys worth is to use Genie + for as many rides as possible. I am always going to book the teo highest demands 1 and 2. And then the other rides you wait in between or select after redeeming the top 2.

The only park showing issues consistently with ride availability is Hollywood. The other 3 have had all rides available later into the day. So yeah, its safe to assume HS holiday week quickly have rides unavailable but I'm always going 1/2 the two top rides on Genie no matter what time they are.
If you are a WDW vet and know what you want, the technique of quality over quantity is definitely the way to go. But, if you are a first timer, or a once every 10 years kind of a group, then the quantity over quality may be the way to go.

And if you want both quantity and quality? Disney has your solution: stay longer in their hotels, do a quantity day and then do another day as a quality day, and then do a third day at that park to re-ride everything you thought was just great the first time around. Buy G+ all of those days. Pay to park every day while you're at it, pay out the nose for food and drink, etc.
 

Waters Back Side

Well-Known Member
If you are a WDW vet and know what you want, the technique of quality over quantity is definitely the way to go. But, if you are a first timer, or a once every 10 years kind of a group, then the quantity over quality may be the way to go.

And if you want both quantity and quality? Disney has your solution: stay longer in their hotels, do a quantity day and then do another day as a quality day, and then do a third day at that park to re-ride everything you thought was just great the first time around. Buy G+ all of those days. Pay to park every day while you're at it, pay out the nose for food and drink, etc.

Yes I agree. I will 100 times out of 100 times pick Skinky first at HS. At 7am if SDD is next available for 4pm I will not even think twice. The time is irrelevant. I will book it. At 11am I walk into the park and will pick Smugglers. At that point it will be next available much later in the day. Say 7pm for example. Now I am in Hollywood Studios with LL rides SDD and Smugglers booked for 4pm and 7pm. I have no problem at all finding things to occopy my time until 1pm when I can grab my next LL.at 1pm. Those 2 hours I can do standby, I can shop, eat, catch shows etc. 1pm I'm pretty confident one of ToT, RNRC or Toy Story Mania will still have availability. I'm not bringing Rise or MMRR into the equation because that's completely separate.

Same with Epcot. Being it opens at 11am anyway and we always arrive between 10 and 11 I'll make that my first choice and have it by latest noon. Now I can grab another as soon as I redeem it and Soarin will be my 2nd option.

Magic will be TBD there will be a lot more availability.
 
Disney re-designed and transformed FP+/Maxpass into G+ to implement what THEY consider to be features:
  • no re-rides
  • increase the previous Maxpass time out from 90 mins to 120 minutes (so people get less rides in a day overall)
  • and the REALLY new, popular rides are in their own pay per ride tier
These are positives as far as Disney is concerned, because what Disney is concerned about is maximizing revue.

So first they changed the rules to somewhat cripple the line skip system (no re-rides, 120 minutes between requests vs 90 minutes) because they know they don't have the capacity, so they both charge for line skipping and try to spread out the line skipping.

And then for the VERY popular new rides they put them in their own pay tier and charge per ride. This improves their bottom line and improves the availability of the majority of their rides (G+ rides), while adding even more revenue for the really popular rides that are in their own pay per ride tier. They don't care if a lot of people aren't paying for Space Mountain ILL - some are, and any that do are an added revenue stream that did not exist before.

At the same time, they implement a free Genie service that directs the clueless visitors that don't know what they want to see or do to unpopular attractions and rides, or it even suggests that they do things like build their own lightsaber or their own droid for gigantic amounts of cash. If used as directed, this more evenly distributes each park's crowd and generates extra revenue.

Maximizing revenue is, far and away, the #1 Disney Parks goal at this point in time. Not customer service, not customer experience. Definitely and far above everything, REVENUE.
 
Yes I agree. I will 100 times out of 100 times pick Skinky first at HS. At 7am if SDD is next available for 4pm I will not even think twice. The time is irrelevant. I will book it. At 11am I walk into the park and will pick Smugglers. At that point it will be next available much later in the day. Say 7pm for example. Now I am in Hollywood Studios with LL rides SDD and Smugglers booked for 4pm and 7pm. I have no problem at all finding things to occopy my time until 1pm when I can grab my next LL.at 1pm. Those 2 hours I can do standby, I can shop, eat, catch shows etc. 1pm I'm pretty confident one of ToT, RNRC or Toy Story Mania will still have availability. I'm not bringing Rise or MMRR into the equation because that's completely separate.

Same with Epcot. Being it opens at 11am anyway and we always arrive between 10 and 11 I'll make that my first choice and have it by latest noon. Now I can grab another as soon as I redeem it and Soarin will be my 2nd option.

Magic will be TBD there will be a lot more availability.
Totally agree from our perspective...we are vets who last visited in 2018 and have avoided HS since 2013 waiting for the new lands to complete. So my priorities in HS are Galaxy's Edge and Toy Story Land rides for our next (and possibly last) trip. Will take SDD and Smuggler's for G+ well over any others.
 

disneyglimpses

Well-Known Member
Disney re-designed and transformed FP+/Maxpass into G+ to implement what THEY consider to be features:
  • no re-rides
  • increase the previous Maxpass time out from 90 mins to 120 minutes (so people get less rides in a day overall)
  • and the REALLY new, popular rides are in their own pay per ride tier
These are designed to decrease demand even further than the $15 price point. The idea is to have a skip the line option for those who it is most important to (willing to pay) without making standby unbearable. Theoretically, if they removed these limitations, they may make more money.
 
These are designed to decrease demand even further than the $15 price point. The idea is to have a skip the line option for those who it is most important to (willing to pay) without making standby unbearable. Theoretically, if they removed these limitations, they may make more money.
Correct, they are balancing additional revenue against unbearable standby. Maximize revenue while trying to avoid unbearable standby.
 
Epcot is my favorite park, so I watch a lot of streams from Epcot. I sometime think, during evening streams, even in low crowd times, "gosh, World Showcase is crowded", and then I remind myself that the majority of guests don't have hoppers, have been in Epcot all day, and by the evening everyone has done TT, Soarin', TWTL, Seas, Mission: Space and SE. So the majority of people in the park are circling World Showcase, checking out the pavilions and waiting for the nighttime show.

A perfect example of why G+ is not worth it for Epcot...WallCot is for real, and unless it's a heavy attendance day it's hard to see how Epcot needs G+.
 

Casper Gutman

Well-Known Member
They absolutely care about unbearable standby. Any business cares about the product it’s selling and their customers’ experience.
They aren’t running parking lot trams, which is so cartoonishly evil they are being mocked on nationally broadcast late night shows and excoriated by NPR. They cancelled every parade. Their guest service line usually has a 90 minute or more wait. They are charging full price for EPCOT, a massive mess of a construction zone. They are exploiting the pandemic for advantage wherever they can. They raised ticket prices 40% in four years. And this thread is about how, on top of that, they’re charging for a line-management service that used to be free that was put into place to avoid having to build rides.

Some executives and a lot of CMs care about the product offered guests. WDW as a whole cares about what they can get away with.
 

Chi84

Premium Member
They aren’t running parking lot trams, which is so cartoonishly evil they are being mocked on nationally broadcast late night shows and excoriated by NPR. They cancelled every parade. Their guest service line usually has a 90 minute or more wait. They are charging full price for EPCOT, a massive mess of a construction zone. They are exploiting the pandemic for advantage wherever they can. They raised ticket prices 40% in four years. And this thread is about how, on top of that, they’re charging for a line-management service that used to be free that was put into place to avoid having to build rides.

Some executives and a lot of CMs care about the product offered guests. WDW as a whole cares about what they can get away with.
Good lord stay away from that evil place!
 

Chi84

Premium Member
As you know, I mostly do. But there’s enough good left over and the place means enough to me emotionally and intellectually I’m not giving up on it. Thanks for your feigned concern, though.
It was a general comment for people to stay away from such an uncaring place. Not you personally. I know you continue to go even though there’s nothing you currently like about the place.
 
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Casper Gutman

Well-Known Member
It was a general comment for people to stay away from such an uncaring place. Not you personally. I know you continue to go even though there’s nothing you currently like about the place.
And from previous discussions you know that’s not true, either - being critical (or, from my perspective, honest) about the current direction of the parks and the changes taking place there doesn’t mean there’s nothing I like about the place.

But getting back to Disney’s regard for guests-which elements that I listed reflects their preoccupation with the guest experience? As Lazy points out, If they care about standby lines and crowding, why have they done so little to address capacity in the last couple decades?
 

Thepuma

Active Member
Pre pandemic me and the missus visited Orlando 3 times a year, we love it.

We are visiting in Novemver for 2 weeks but must say this Genie+ thing has really spoilt the whole experience for us. Disney is expensive as it is and being faced with another $100 dollars a day expense, just to get what we had for nothing before, is a bitter pill to swallow.

Our biggest problem is that being from the UK, every time we make a purchase in dollars the bank will charge $6 foreign transaction fee....so when we buy Genie+ we will both incur $6 fee. We book 2 Lightning Lane plus? Another $6 for each one, oer person....I can't see any other way round than paying by our bank cards and getting hit constantly with bank charges.

We have both decided that this November trip will now be our last..and instead we will be touring Europe and the rest of the worlds theme parks instead.

We will have a blast for 2 weeks...it will cost us an arm and a leg, but that will be it for Orlando - Disney Parks were always a big part of our trips but I couldn't stomach the way Disney are heading, charging MORE for a much lesser service.

Such a shame, but it is what it is.
 

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