• Welcome to the WDWMAGIC.COM Forums!
    Please take a look around, and feel free to sign up and join the community.You can use your Twitter or Facebook account to sign up, or register directly.

Disney Genie, Genie+ officially introduced along with confirmed details of how it will work

jpeden

Well-Known Member
In the Parks
No
Your walk-off line should have been "Expect a charge-back and a blistering letter to Guest Relations."

I paid with a rewards redemption card so that wasn’t possible unfortunately but they did give me my money back eventually. My walkoff line was “I’m sorry you have to deal with this because I understand you didn’t make this decision, but Bob Chapek needs a few more million in his bonus this year and you’re bearing the real cost of that decision.”

I did write guest relations on Tuesday. Still haven’t received a response. Not even expecting one at this point.

I remember a few years ago we booked the Dine in the Sky experience and when they changed it so drastically that we cancelled and I wrote George Kalogridis about how disappointing the changes were and how we were cancelling. Not only did we get a call back, an offer to rebook the experience when they announced the cuts were being restored, but when we told the lady that we had made other plans but I appreciated it, she comped us four tickets to the Disney After Hours event that was going on in February of 2017 as a “I’m sorry for the inconvenience that we caused and for not meeting the standards we strive to meet for our guest” without me even asking for something. I just wanted to register my disappointment in the cuts they had made and explain why we weren’t going to pay for it.

In 2017 I got comped $600 in tickets for being disappointed in cuts made to a dining experience without even asking or expecting it.

In 2021 I had to argue for 15 minutes while my pregnant wife sat with a screaming 16 month old for a $15 refund that I was entitled to when the company couldn’t provide the service for which I paid. That story is everything you need to know about what has changed in TWDC.
 
Last edited:

DisneyDodo

Well-Known Member
Yes, yes, and yes. As far as I understand it.

Every tap into a LL resets the clock and you can grab a new LL. And if you already have one, then you have two.

But, in the end, that doesn't give you an advantage compared to someone with one LL that they use first thing in the morning. That person can theoretically grab a new LL for their next ride that's scheduled in the next 10 minutes. And then when the tap into that ride, schedule another LL to happen in the next 10 minutes and so on.

Having an extra LL can't make that go faster. You still have to spend time on the attraction and get to the next tapstile to reset the clock and get a new LL whether you have another LL (or more) banked.

And the person who started that process with just one LL at a time first thing in the morning will always be ahead (presuming LLs are immediately available all day long).

The advantage of grabbing a later-day LL and winding up with stacked LLs is either you're going to the park later, or, your grabbing a LL that will run out later in the day.
In theory, nothing would be more efficient than continuously booking LLs for immediate use and tapping into them. However, most attractions will not have that option available for most of the day, especially the more in-demand rides. This means you will have to book LLs for some point in the future and fill your time doing something else until your window opens. Being able to book 2 LLs at a time would represent a huge advantage here. It’s essentially like having 2 G+s linked to one user for the rest of the day, with the caveat that you still can’t book any ride more than once.
 

Purduevian

Well-Known Member
In theory, nothing would be more efficient than continuously booking LLs for immediate use and tapping into them. However, most attractions will not have that option available for most of the day, especially the more in-demand rides. This means you will have to book LLs for some point in the future and fill your time doing something else until your window opens. Being able to book 2 LLs at a time would represent a huge advantage here. It’s essentially like having 2 G+s linked to one user for the rest of the day, with the caveat that you still can’t book any ride more than once.

I do wonder if this is kind of the play though if you are looking for a mid afternoon break.
Rope drop either 7D or space.
Instant LL ride Buzz , Speedway, Tea Party, Pooh,, Dumbo, Barnstormer, Mermaid, small world all by 12ish
At that point JC should be around 3-4pm, so book it and head back to the resort for a break
@2pm Splash Mountain should be around 4-5pm
@4pm or when you tap into jungle cruise, Pirates probably has one about an hour out
When tapping into Splash, grab Big thunder
When taking into Pirates, grab HM
Get on either 7D or Space at close

Basically use Instant LL in the morning, then bounce between the bigger rides (JC, Pirates, Splash, Thunder, HM) while you can be juggling 2 of them constantly.

EDIT: Better plan: Rope drop 7D, First FP (booked early) for PP around 9am, then follow all the instant LL Would be a complete waste to have a small world FP at 9am.
 
Last edited:

Andrew M

Well-Known Member
I do wonder if this is kind of the play though if you are looking for a mid afternoon break.
Rope drop either 7D or space.
Instant LL ride Buzz , Speedway, Tea Party, Pooh,, Dumbo, Barnstormer, Mermaid, small world all by 12ish
At that point JC should be around 3-4pm, so book it and head back to the resort for a break
@2pm Splash Mountain should be around 4-5pm
@4pm or when you tap into jungle cruise, Pirates probably has one about an hour out
When tapping into Splash, grab Big thunder
When taking into Pirates, grab HM
Get on either 7D or Space at close

Basically use Instant LL in the morning, then bounce between the bigger rides (JC, Pirates, Splash, Thunder, HM) while you can be juggling 2 of them constantly.
In retrospect I think this is the way to do it. You do run the risk of JC or Splash running out by 3-4pm though, depending on how busy it is, but booking the in-demand ones first resulted in a lot of downtime waiting for my next window to open.
 

jpinkc

Well-Known Member
I saw this found it funny but sad, I think it sums up what we all feel about Chapek's Disney vs Walt Disney's ideals
Sorry dont know how I posted it twice LOL
 

_mickey_

Active Member
Quick question for you lovely peeps - how alike is Genie+ is to FP+ flexibility wise? It used to be that if I got a FP for a ride at a later time, I could go back in and keep refreshing until I got a sooner/better time. Is this also the case with Genie+ (both individual LL and regular LL), or are you stuck with the initial time you get?

Also, you can only use LL 1 per ride per day, correct?

Thanks!
 

JAB

Well-Known Member
Quick question for you lovely peeps - how alike is Genie+ is to FP+ flexibility wise? It used to be that if I got a FP for a ride at a later time, I could go back in and keep refreshing until I got a sooner/better time. Is this also the case with Genie+ (both individual LL and regular LL), or are you stuck with the initial time you get?

Also, you can only use LL 1 per ride per day, correct?

Thanks!
You can change your time for Genie+, but it's not quite the same as FP+, and it's a bit riskier.

FP+ would let you simply modify an existing reservation, and would only change your existing reservation once you successfully booked the new timeslot. Unlike FP+, though, G+, does not have a "modify" option; instead, you have to cancel your existing LL reservation first and then book the new one, so there is the risk that the "better" timeslot you saw could already be gone by the time you cancel your existing timeslot and go back to book the new timeslot, meaning you've now lost your original timeslot, even though you didn't get the new one.

Individual Lightning Lane purchases (which are not part of Genie+ and can be purchased regardless of whether you purchase G+), however, cannot be changed or cancelled.

And yes; Lightning Lane access is allowed only once per ride per day.
 

_mickey_

Active Member
You can change your time for Genie+, but it's not quite the same as FP+, and it's a bit riskier.

FP+ would let you simply modify an existing reservation, and would only change your existing reservation once you successfully booked the new timeslot. Unlike FP+, though, G+, does not have a "modify" option; instead, you have to cancel your existing LL reservation first and then book the new one, so there is the risk that the "better" timeslot you saw could already be gone by the time you cancel your existing timeslot and go back to book the new timeslot, meaning you've now lost your original timeslot, even though you didn't get the new one.

Individual Lightning Lane purchases (which are not part of Genie+ and can be purchased regardless of whether you purchase G+), however, cannot be changed or cancelled.

And yes; Lightning Lane access is allowed only once per ride per day.

Ahh man, considering you have to pay for what was "FP+", the least they could have done was kept the modify feature. Bummer. Thanks for answering my questions!
 

nickys

Premium Member
I still haven’t been able to get a clear answer to this question.

7am: Book 1pm LL for Ride A
11am: Book 12:30pm LL for Ride B
12:30pm: Redeem LL for Ride B

Can I now book another LL? And then could I book an additional one when I redeem my LL for Ride A, even though less than 2 hours has passed?

If the answer to those questions is yes, it would mean that once you’ve stacked X LLs, you would effectively be able to book X at a time for the rest of the day.
I think the answers are yes and yes. Although you have very precise return times. Technically at 11am, your return time is 2 hrs away. So it depends if it’s 2 hrs or more than 2 hrs.

You can book a new LL when you tap in for a ride (remembering some rides require you tap n twice, so you might need to wait until you’re at boarding).

And if your return time is more than 2 hours away you can book another one 2 hours after you booked your last one.
 

SteveAZee

Well-Known Member
You can change your time for Genie+, but it's not quite the same as FP+, and it's a bit riskier.

FP+ would let you simply modify an existing reservation, and would only change your existing reservation once you successfully booked the new timeslot. Unlike FP+, though, G+, does not have a "modify" option; instead, you have to cancel your existing LL reservation first and then book the new one, so there is the risk that the "better" timeslot you saw could already be gone by the time you cancel your existing timeslot and go back to book the new timeslot, meaning you've now lost your original timeslot, even though you didn't get the new one.

Individual Lightning Lane purchases (which are not part of Genie+ and can be purchased regardless of whether you purchase G+), however, cannot be changed or cancelled.

And yes; Lightning Lane access is allowed only once per ride per day.
Any possible justification for not allowing 'modify' in the new system? It seems very... user surly.
 

Jeff4272

Well-Known Member
And you do not think this is slightly misleading for those who will be in WDW on Thanksgiving and Christmas/New Years? You are basing this on a slow day and declaring Genie + a waste of money? Talk to me when Small World is 65 minutes on Christmas week. And Jungle Cruise is 85 minutes and SDMT is 100 minute wait.

We mostly all agree Genie + is not as good as FP+ but to say it's useless based in a slow day is a pretty bold statement. Let's see how it is on the pending holidays.
Yeah i do.......Let me know how it goes when you go to book your second Genie+ 2 hours after park opening and there's nothing available......................ill be looking for your response
 

Waters Back Side

Well-Known Member
Yeah i do.......Let me know how it goes when you go to book your second Genie+ 2 hours after park opening and there's nothing available......................ill be looking for your response

I'm willing to wager on my HS day I get Slinky 1st and Smugglers 2nd. TSM and TOT is possible as well. If you know what your doing it works out. Its not about quantity of LLs its quality. Every park I will pick the top 2 highest demand rides 1 and 2. HS Slinky between 7 and 8 am and then at 11 Smugglers for what I'm sure will be much later in the day. Test Track 1st at Epcot and then Soarin which is yet to sell out. I will probably use Genie + for Spaceship Earth later in the day also and wait in line for LWTL. Those are the 4 I care about in terms of Genie + tier rides. If I have to wait in line for 2 or 3 rides I want to go on just to be able to get the top 2 for me that'll be a success.

Some people are cauugt up on thinking the way to get their moneys worth is to use Genie + for as many rides as possible. I am always going to book the teo highest demands 1 and 2. And then the other rides you wait in between or select after redeeming the top 2.

The only park showing issues consistently with ride availability is Hollywood. The other 3 have had all rides available later into the day. So yeah, its safe to assume HS holiday week quickly have rides unavailable but I'm always going 1/2 the two top rides on Genie no matter what time they are.
 
Last edited:

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Top Bottom