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Disney Genie, Genie+ officially introduced along with confirmed details of how it will work

Jeff4272

Well-Known Member
So is Genie officially a flop yet or will Chapek continue to pretend it’s a roaring success?
I think its going to fail big time.......As soon as people realize that either

A) its too slow and you don't need it, or
B) its too busy and its not worth it and
C) theres diminishing margin returns (great eg. is how nobody is paying for EE or SM)
 

BaconPancakes

Well-Known Member
I think its going to fail big time.......As soon as people realize that either

A) its too slow and you don't need it, or
B) its too busy and its not worth it and
C) theres diminishing margin returns (great eg. is how nobody is paying for EE or SM)
I’ll add D) people realize you can get DAS as the free alternative to Genie if you just tell someone in an online screening you can’t wait in lines for “medical reasons”
 

mightynine

Well-Known Member
It'll be interesting when everybody stops running at 7am to make their Genie+ selections.
Sales of these things 'bout to go through the roof! Bob's ordering EARidescent ones right now. No need for a little run to keep you from such a magical purchase opportunity!

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"El Magnifico"

Premium Member
Honest Question. And this may have been addressed in the 400+ previous pages but:

Why didn't they go with a Universal type system?

Say: 1 Day/1 Park LL pass for $100pp (With a multi-park option at a higher price point) - then maybe a 1 Park/after 3pm option for say $60? Single use, no reservations, no return times.

Could have been included with Deluxe resorts as an incentive (obviously built into the room rate), and maybe offered as a % off for moderates and values. Otherwise you stand in line.

Seems to me from a guest experience perspective that would have been the way to go. But I guess Disney is making more revenue doing it this convoluted way.
 

DisneyDodo

Well-Known Member
Honest Question. And this may have been addressed in the 400+ previous pages but:

Why didn't they go with a Universal type system?

Say: 1 Day/1 Park LL pass for $100pp (With a multi-park option at a higher price point) - then maybe a 1 Park/after 3pm option for say $60? Single use, no reservations, no return times.

Could have been included with Deluxe resorts as an incentive (obviously built into the room rate), and maybe offered as a % off for moderates and values. Otherwise you stand in line.

Seems to me from a guest experience perspective that would have been the way to go. But I guess Disney is making more revenue doing it this convoluted way.
Disney specifically designed G+ not to cannibalize VIP tour revenue. Nobody would cough up thousands for a VIP tour if they can skip all the lines for much cheaper.
 

JakeAZ

Active Member
Disney specifically designed G+ not to cannibalize VIP tour revenue. Nobody would cough up thousands for a VIP tour if they can skip all the lines for much cheaper.
Yep and Genie+ is also a crowd control program. The return times are one of the things guests hate the most, but, just like park reservations, Disney loves them.

I don't ever see the time restrictions leaving, even though I'd be willing to pay for a G+ version that doesn't have them.
 

UNCgolf

Well-Known Member
Honest Question. And this may have been addressed in the 400+ previous pages but:

Why didn't they go with a Universal type system?

Say: 1 Day/1 Park LL pass for $100pp (With a multi-park option at a higher price point) - then maybe a 1 Park/after 3pm option for say $60? Single use, no reservations, no return times.

Could have been included with Deluxe resorts as an incentive (obviously built into the room rate), and maybe offered as a % off for moderates and values. Otherwise you stand in line.

Seems to me from a guest experience perspective that would have been the way to go. But I guess Disney is making more revenue doing it this convoluted way.

I think you'd have to charge a lot more than that to make it work at Disney. Disney's attendance is higher on average than Universal's and if you sell it to too many people it stops being a major benefit. You'll end up with a lot of customers angry that they paid for the pass and still waited in line 30-45 minutes for some rides.
 
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Lirael

Well-Known Member
What boggles my mind the most is that G+ isn't just "paid FP+" but actively worse than FP+...and paid.

With FP+, you could plan out your trip 30, maybe 60, days in advance -or any other day before your trip- so when you got to the parks it was just, arrive, enjoy. Now for G+ you're forced to be on your phone constantly, and stressed out, trying to score the next ride.

And it's paid. Imagine paying so you can get faster lines on a busy day and... because it's so busy you fail to get G+ for the rides you wanted, so congrats, you just spent money and got nothing in return.

That blows my mind. Paying anything at all without the guarantee that I'm getting the rides I want. It's like gacha games gaming loot boxes/gambling. Imagine paying up, not enjoying your experience because you need to focus on trying to get what you wanted, and then finding out you're not getting that fast line. And again, can't do this from the comfort of your home before, you have to focus on this when you should be snorting pixie dust.

I honestly don't see the point of paying up. It's not an exorbitant fee -for now- but it's not worth it for a product that will make my experience worse, and might not even give me what I wanted at all.
 

"El Magnifico"

Premium Member
I think you'd have to charge a lot more than that to make it work at Disney. Disney's attendance is higher on average than Universal's and if you sell it to too many people it stops being a big benefit. You'll end up with a lot of angry customers that they paid for the pass and ended up still waiting in line for 30-45 minutes for some rides.
I agree with that at a high level. But if you put the price point at a certain level its going to dissuade the masses from purchasing. So you may be right that the price point would need to be higher.

In Uni’s model it’s over $100pp/day. So a family of 4 is shelling out $800 a day between the EP and regular admission. The real utilization comes from the guests staying at their Deluxes who get it as a perk but are subsidizing it through their room rate. And yes on occasion some will opt to straight out pay the $800.

Whatever the actual numbers are - they achieve a good balance. And while no doubt Disney’s crowds are bigger they also have more options and 4 parks vs 2.

Its all hypothetical but you get ~100k at the 4 parks daily. If you had a price point that say gave you 15-20% adoption (whether subsidized via the room rate or a straight out purchase). I think it would be a good balance spread out amongst the various parks.
 
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UNCgolf

Well-Known Member
The real utilization comes from the guests staying at their Deluxes who get it as a perk but are subsidizing it through their room rate.

This is where it feels like an absolute steal. We stayed at the Royal Pacific, which was a very nice hotel, and paid less than half of what we'd have to pay to stay at a Disney deluxe -- and that included the Unlimited Express Pass.

I don't enjoy Universal nearly as much as WDW because I don't really like most of their rides, but I don't think Disney offers anything that's even remotely comparable to Universal's Deluxe rooms in overall value.
 
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"El Magnifico"

Premium Member
This is where it feels like an absolute steal. We stayed at the Royal Pacific, which was a very nice hotel, and paid less than half of what we'd have to pay to stay at a Disney deluxe -- and that included the Unlimited Express Pass.
And that’s how we all should feel walking away after a vacation. Uni made their money - we felt we got value - everybody is happy. And we don’t feel Uni nickeled and dimed us.

I get the EP after 4pm daily with my AP. And when I visit part of me still is thinking “okay what’s the catch?”
 

JakeAZ

Active Member
This is where it feels like an absolute steal. We stayed at the Royal Pacific, which was a very nice hotel, and paid less than half of what we'd have to pay to stay at a Disney deluxe -- and that included the Unlimited Express Pass.
100%!

I have two rooms booked there, for 9 people for 2 nights. We get 3 days of EP the weekend before Thanksgiving. Retail EP price for our 3 park days is currently at $527pp plus tax. So almost $5,000 for the 9 of us over 3 days. We got club rooms (to include snacks and breakfast) for $500 per night.

Even better, I was able to book both rooms with Chase UR points at an exchange rate of 1.5 cents per point.
 
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"El Magnifico"

Premium Member
I don't enjoy Universal nearly as much as WDW because I don't really like most of their rides, but I don't think Disney offers anything that's even remotely comparable to Universal's Deluxe rooms in overall value.

Its funny and you make a very valid point.
There are some very good rides at Uni. Some.

With EP -in a few hours you ride the coasters and their E tickets - and by 4pm you’re thinking “Okay. What should we do now? I know. Let’s ride the coasters again.” Then after 3 Hulks, 4 Mummys, 3 Rips. You start thinking “screw it, let’s go get something to eat.”
 

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