I did. Thank you.You must have missed this...
It seems they kept the reservation open until the end of park hours in case the ride came back up.
If the ride doesn't come back up, you get an alternate goodie (e.g., a LL for MMRR).
If you go to CS, they'll refund you in the form of a Disney Gift Card, which, I agree, is absolutely worthless if one plans on never spending anything at Disney ever again, whether for food, merchandise, or future tickets, for the rest of one's life.
But a gift card? Serious eye roll. And you have to wait in a line to get it. Lovely.