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Disney Genie, Genie+ officially introduced along with confirmed details of how it will work

Chi84

Premium Member
I’ll tell you what I say here over and over…. With a bit of planning you can get your Disney fix at a place that still doesn’t break your bank. And see some culture too.

I can’t visit WDW without feeling abused. It sucks. It didn’t used to be that way.

all of this is bad for the brand we all love. The bubble WILL burst. Just don’t know when. And the problem is with the mandate to increase share price quarter over quarter (plus executive bonus structure), it’s possible it might be awfully late to turn the ship around.
If Disney breaks someone’s bank and makes them feel abused, why on earth would they continue to go there? Why go to a place that makes you feel bad about it? I assume the people who continue to go find value in the experience.
 

Jeff4272

Well-Known Member
If Disney breaks someone’s bank and makes them feel abused, why on earth would they continue to go there? Why go to a place that makes you feel bad about it? I assume the people who continue to go find value in the experience.
Well we should soon find out right?

these changes are new and haven’t been implemented yet…… you know that right?
 

mikejs78

Premium Member
I agree it looks bad but have they not done it before? They reduce the number of ride vehicles and only operate one side etc. They hold people at the door and rope off areas to give the impression lines are longer than they are. They reduce hours of CM so they don't have enough workers to run the rides etc. Just like restaurant workers when half the tables are full but the line is out the door. Not enough chefs in the kitchen or not enough servers to serve.

I have never heard anyone mention getting into trouble with the FTC before. I always thought when it came to the parks they did what they pleased unless there was the fear of loss of business and by the acts of Chapeck, he is no way concerned with that because the data tells him otherwise. Per him, this is now a data driven company. Yikes!
The difference between what they have always done and doing it for LL is that by manipulating things before, it didn't cause a sale of something to happen. So they could manipulate it all they wanted because it had no monitary impact on the guest. But if it were found that they manipulated crowds to increase sales, that would put them right in the middle of the FTC's jurisdiction and squarely into consumer fraud territory.
 

Buried20KLeague

Well-Known Member
If Disney breaks someone’s bank and makes them feel abused, why on earth would they continue to go there? Why go to a place that makes you feel bad about it? I assume the people who continue to go find value in the experience.

some don’t know they’re being abused during the abuse.

But you’re right…. We very rarely go to WDW anymore and instead get our Disney fix where we feel we still get value, and can be stimulated outside the parks far more than Orlando can provide.

this new money grab just infuriates me, and brought me back for a rare post or three.
 

Buried20KLeague

Well-Known Member
The difference between what they have always done and doing it for LL is that by manipulating things before, it didn't cause a sale of something to happen. So they could manipulate it all they wanted because it had no monitary impact on the guest. But if it were found that they manipulated crowds to increase sales, that would put them right in the middle of the FTC's jurisdiction and squarely into consumer fraud territory.

the manipulation is also all behind closed doors and completely impossible for a guest to realize.

It’s devious.

very slight tweaks can impact the bottom line. That’s a very tasty carrot dangling in front of a company we ALL know is squeezing every last drop of blood from the rock.
 

homerdance

Premium Member
Trying to figure out who is the target demographic that will pay $15 per day per person for EPCOT and AKL. In reality it is $15 for an ILL pass for test track with free LLs for a few other rides at EPCOT.

Literally 2 rides that have a Wait on a regular basis on the gp$+ soarin is almost always walk-on after 7 and test track is down anytime it rains.
 

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homerdance

Premium Member
Sometimes I think the highest level businessperson you people have ever talked to is the floor manager at the local Applebee's. Your impression of corporate executives seems to be based on James Bond movies and Occupy Wall Street rally posters.
Most people who take millions of dollars in compensation while having full time employees on their payroll making minimum wage are some of the most benevolent people.
 

pdude81

Well-Known Member
Trying to figure out who is the target demographic that will pay $15 per day per person for EPCOT and AKL. In reality it is $15 for an ILL pass for test track with free LLs for a few other rides at EPCOT.

Literally 2 rides that have a Wait on a regular basis on the gp$+ soarin is almost always walk-on after 7 and test track is down anytime it rains.
demo is Park hoppers. Start in the morning at DAK and blast through the rides there with early entry and potentially an IAS for FOP, then head to Epcot and get on G+ stuff there and do standby for Remy (assuming it switches to standby next week when this debuts).
 

MisterPenguin

🐧🐧🐧🐧🐧🐧🐧🐧Fully Pfizered!🐧🐧🐧🐧🐧🐧🐧🐧
Premium Member
Not sure what you're laughing at. There ARE people who will pay Disney ANYTHING, no matter the cost, no matter what they're selling, even if its not worth the value. They may see the value in it, but Disney fans have spoken. Every single article I've seen on social media about it are met with 9 out of 10 responses being negative. I've never seen this much backlash over something, especially from people who I've never heard say a bad word about Disney EVER.
Backlash is because people don't want to pay more. Understandable.

But people also don't want to be in a theme park where every ride has a 90 minute wait and just feels crowded.

Disney is a victim of its own success. More people want to experience it, than the parks have the capacity to handle.

Raising the costs is one way of lowering demand. A hard limit capacity in the form of park reservations is another.

Same scenario with tickets to big-name recording artists' concerts, top tier sporting events, and Broadway shows (esp. the big musicals).

People are willing to pay the premium.

It's a free market. Universal or other theme parks can use this opportunity to compete by providing the experience people want at a price they can afford. And some theme parks are doing fine in that regard. But... why not more so if that's what everyone wants?
 

marni1971

WDW History nut
Premium Member
I own 5 telecom companies…. That can be verified by members here. @marni1971. I believe his opinion is trusted here.

you’re the biggest Disney honk on this board currently…. And that’s saying something.

there’s a reason I joined here in 2004 (or whatever it was) and hardly post anymore.

what they’re doing is further killing the Disney parks. Which began a decade or more ago. But because Disney fans are willing to take a special level of abuse, it will continue. There will be a breaking point…. But we’re not there. Till then I’ll continue to be a pass holder in Hong Kong and Tokyo.
Yes

yes and yes

undecided

And yes.
 

GhostHost1000

Premium Member
Disney rather than expanding parks (or yes dare I say ever building a 5th) want to reduce capacity to control crowds more yet make more money so for those of us who want to continue being regular Disney guests…get that credit card ready. It’s gonna be ugly

btw…I’ve noticed a very unusual amount of dvc resales lately as well. Maybe many of the regular dvc guests are starting to have enough of this as well (as they were already paying a ton)
 

nickys

Premium Member
Criticizing a service, the price for a service, or the decision to pay that price is not an attempt to “control” anyone. It’s criticism on a message board.
I’m pretty sure that isn’t what @Chi84 was saying. Between the time it was announced and the time their post was made, there were 2 posts saying “don’t buy this” and “please don’t mess this up, don’t buy it”.

On other threads there have been similar posts by the same, and other, posters.
“When you buy XYZ, you’re affecting everyone else who ever goes to WDW”
“Your actions ruin everyone else’s vacation”
“It’s people like you who encourage them to do this again and again”.

That is not discussion or debate, it isn’t constructive. Criticising something like Genie+ and making an argument against it iis normal discussion.

Criticising someone directly because they choose to buy it starts to feel like a personal attack. And statements like “Don’t buy it” is an attempt to try and dictate what people should and shouldn’t do.

“I hope no-one buys it”, or “I don’t see why you think you need to buy it” is a better way of opening up a discussion.
 

nickys

Premium Member
So no cancellations I see too once booked.

Well played di$ney
What? 😲 So if you book an ILL (whatever they’re calling it by now), you can’t cancel?

I would hope they’ll be exceptions. Someone in your group gets ill and you end up having to leave the park. Or someone decides they don’t want to ride.

Guest Services are going to be busy.
 

nickys

Premium Member
We're talking about people who like to sleep in. Why would people who like to sleep in WANT their first attraction at an early time?

The people who will be in the parks for a 9am Lightning Lane are already up at 7.
Yes and No.

If you’re staying at Bay Lake and going to MK, or Beach Club at going to Epcot, and don’t have small children, it doesn’t take long to get ready and get to the entrance.

And if you were wanting to book ILL passes you might well want to have the pick of times for them.
 

nickys

Premium Member
I’ve read the official release, and confused about a couple of things that I thought had been previously confirmed but aren’t mentioned or the current info seems contradictory.

1. Can you still stack the Genie+ passes?
Seems like they’re saying you can only book another when you’ve ridden. There’s no mention of the 2 hours later window.

2. If staying onsite can you book two ILL passes at 7am?
The official stuff says you can book one at 7am and implies you’ll have to wait until you’ve ridden ot before booking another.
 

Chi84

Premium Member
I’ve read the official release, and confused about a couple of things that I thought had been previously confirmed but aren’t mentioned or the current info seems contradictory.

1. Can you still stack the Genie+ passes?
Seems like they’re saying you can only book another when you’ve ridden. There’s no mention of the 2 hours later window.

2. If staying onsite can you book two ILL passes at 7am?
The official stuff says you can book one at 7am and implies you’ll have to wait until you’ve ridden ot before booking another.
Hopefully, those details will be clarified soon. I think they're trying not to overwhelm people with details before the system is even implemented, but that makes it difficult for someone (especially someone visiting soon) to know what to expect.

WDW has always required a good deal of research and planning. I remember buying both the official and unofficial guides before our first trip to Epcot in 1984. As it's grown, it has become increasingly unwieldy. Disney initially tried to alleviate the problem with systems that were "all-inclusive," like park-hoppers that let you pay upfront and then make decisions as you go.

But as @MisterPenguin pointed out, it's become a victim of its own success. This has led to rationing in the form of ADR's being made 180 days out, line-skip systems and now park reservations. From what I understand, FP+ wasn't working because too many people were using the free system, making standby lines too long. As a paid system, Genie+ will likely have fewer people using it and should have less of an impact on standby lines. Also, many people hated having to make ride selections 60 or 30 days in advance. Genie+ allows for very little scheduling.

I hate to condemn any new system before it's even been implemented, but Genie+ combined with the need to make park reservations may be challenging for the way my family vacations. I don't think we'll be the only ones. I would hate to be a CM trying to explain to someone that they can't use the park hopper they bought because they decided last minute to go to a water park in the morning and didn't scan into the park they reserved. Also, I'm not too crazy about making ride reservations at 7 a.m. if that turns out to be necessary.

We're keeping an open mind for now, but if it gets to the point that WDW is too much to handle, we'll have to start looking into other vacation options. If enough people do this and attendance drops, Disney will have to make changes if it wants to keep the parks operating. Market forces will work to change Disney; posters telling each other how to vacation will not.
 

runnsally

Well-Known Member
Agree the demo for epcot genie+ is park hoppers (plus folks that may not understand the system), but underscores why having FEA as IAS is so lame.

coupled with MMRR (SDD was the obvious choice, no?) seems like it is targeting families with young children who need to pay to avoid a meltdown
 
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