News Disney Genie digital assistant coming to Walt Disney World

YorkshireT

Active Member
Imagine international visitors- family of 4 in UK school holidays come for 2 weeks, have paid $13000 for flights and hotel, $2000 for tickets. Is it seriously been suggested they will then be paying a couple of thousand on top for fastpass?
 

DisneyDave54321

New Member
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@lentesta or @marni1971 any word on paid fastpasses. I would think in the current environment any thing that would generate more revenue would be fast tracked
 

Animaniac93-98

Well-Known Member
I think at this point WDW is the only Disney resort not to have paid FP as an option for anyone who wants to buy it.

It's only a matter of time.
 

lentesta

Premium Member
Genie is still moving forward and is designed to generate revenue, so paid FP is still my guess. I’ll post the most recent job listing for it shortly.
Here's the text of the job posting. Sorry for the formatting - I re-did it from cache. Genie is highlighted in blue.

Director, Technology eCommerce
Job Description

Job Summary:
Disney Parks, Experiences and Products (DPEP) brings stories and characters to life through innovative and engaging physical products and digital experiences across more than 100 categories, from toys and t-shirts to apps, books, console games and much more. The business is home to world-class teams of app and game developers, licensing and retail experts, leading retail and e-commerce businesses - Disney store and shopDisney.com - as well as renowned artists, storytellers and technologists who inspire imaginations around the world.

The Director, Technology eCommerce will design the strategy and execution of new technology initiatives in the online and mobile space for WDW and DLR admissions, cart and ecommerce checkout.

Responsibilities:
  • Directly oversee, mentor, and develop the technical leadership staff and supervise the technical delivery of those individuals.
  • Responsible for technical analysis, effort estimation, product and system design evaluating architectural fit and compliance, resource schedules, delivery milestones, and overall product quality.
  • Manage a variety of diverse - and sometimes conflicting - requests, priorities, and activities.
  • Develop and manage effective working relationships with other departments, groups and staff
  • Participate in the broader Technology & Digital organizations, and ensure that products are created in a platform-centric manner.
  • Enforce and grow a culture focused on quality
  • Drives ongoing Segment strategy in alignment with Company-wide strategic initiatives
  • Design and drive strategies to mitigate the Tech Currency for Cast & Guest Solutions
  • Design and drive strategies to manage the cyber security critical and high findings for the ecommerce portfolio
  • Drive strategies in partnership with site operations to transform the Systems Engineering and DevOps processes
  • Drive the technical strategies for ongoing and new projects aligned to core revenue initiatives aligned to Admissions, Resorts and Commerce systems and applications to include the following confidential projects:
    • Wakanda
    • Genie
    • App Monetization
    • Unified Checkout
    • APP Migration
    • System Engineering/DevOps
  • Drive strategies to ensure systems availability, performance and scalability issues & outages for services, providing technical leadership & ownership for immediate and proactive, long term resolutions.
Basic Qualifications:
  • 7+ years of enterprise Technology delivery experience.
  • 10+ years managing technical professionals.
  • Well-rounded experience in communicating and pitching complex ideas to senior decision makers
  • Experience in planning, forecasting and financial aspects of project execution.
  • Experience in building large scale web applications or web-services leveraging Java technologies
  • Demonstrates strong people management skills; with an ability to inspire, mentor, and develop a highly motivated team
  • Ability to work collaboratively with technical, and non-technical Cast across the organization at all levels
  • Portfolio of released applications to the Android and iOS stores.
  • A sound understanding of content management systems.
  • Solid understanding of e-commerce architecture, OOP design principles, third party libraries.
  • Demonstrated exceptional critical thinking, strategic planning, and process management skills
  • Success at achieving sophisticated technology goals on-time and on-budget.
  • A comfort level with complex, matrixed organizations containing a certain amount of ambiguity.
  • Experience in a large media, technology or internet company.
Required Education
  • Bachelor's Degree Computer Science or equivalent experience.
Preferred Education
  • Master of Science (Computer Science), or equivalent experience.
About Parks, Experiences and Products: The Parks, Experiences and Products segment includes Disney's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business segment we call Parks, Experiences and Products. Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world
 

DisneyDave54321

New Member
Thanks for sharing. It’s interesting, you would think that all the backend tech stuff is one of the areas they can actually work on for the parks during this time because it can be done remotely.
 

HongKongFooy

Well-Known Member
Paid FP's......for what?

Assuming all parks will be operational by the time the dust settles you won't need a FP, paid or not paid.

Once we all start moving around again aint nobody got extra money for trips and vacations, as a whole. Places like WDW will be the last to eat at the trough.

Do you really think you'll need reservations for California Grill after we come out of hibernation? Get real.....expect signage like Rainforest Cafe over at Animal Kingdom placed at the park exit to draw in guests to an fairly empty restaurant.
 

nickys

Premium Member
So Paris just has paid Fast Passes and that’s it?
No. DLP has a hybrid system.

It has the old fashioned paper FP system, where you can get a new one either once you’ve used one or after an hour (I believe) - whichever is soonest.

Plus it has a three tier paid FP system on top of that:
- a selected group of FPs, with a choice such as “family rids” or “thrill rides”
- one FP per ride per day (so one FP for Big Thunder, one for Pirates, one for Space Mtn etc)
- unlimited FPs per day(so you could ride Big Thunder over and over if you wanted)

No advance FPs at all.
 

CastAStone

Voice of Aladdin’s Magic Carpet
Premium Member
Do you really think you'll need reservations for California Grill after we come out of hibernation?
Yes. Within like 3-6 months. It's a mess but it doesn't have to be cataclysmic; if the government(s) prop up their citizens correctly, everyone can collect enough income to make it work for now and then go back to the job they previously had whenever this has passed.
 

MisterPenguin

Rumormonger
Premium Member
I think at this point WDW is the only Disney resort not to have paid FP as an option for anyone who wants to buy it.

It's only a matter of time.
30 Day FP+ is free.

60 Day FP+ isn't free. It's packaged with staying at a Disney or Disney-related resort.

90 Day FP+ isn't free. It's packaged with Club Level at select Disney resorts plus a fee.
 

Darth Snips

Well-Known Member
Here's the text of the job posting. Sorry for the formatting - I re-did it from cache. Genie is highlighted in blue.

Director, Technology eCommerce
Job Description

Job Summary:
Disney Parks, Experiences and Products (DPEP) brings stories and characters to life through innovative and engaging physical products and digital experiences across more than 100 categories, from toys and t-shirts to apps, books, console games and much more. The business is home to world-class teams of app and game developers, licensing and retail experts, leading retail and e-commerce businesses - Disney store and shopDisney.com - as well as renowned artists, storytellers and technologists who inspire imaginations around the world.

The Director, Technology eCommerce will design the strategy and execution of new technology initiatives in the online and mobile space for WDW and DLR admissions, cart and ecommerce checkout.

Responsibilities:
  • Directly oversee, mentor, and develop the technical leadership staff and supervise the technical delivery of those individuals.
  • Responsible for technical analysis, effort estimation, product and system design evaluating architectural fit and compliance, resource schedules, delivery milestones, and overall product quality.
  • Manage a variety of diverse - and sometimes conflicting - requests, priorities, and activities.
  • Develop and manage effective working relationships with other departments, groups and staff
  • Participate in the broader Technology & Digital organizations, and ensure that products are created in a platform-centric manner.
  • Enforce and grow a culture focused on quality
  • Drives ongoing Segment strategy in alignment with Company-wide strategic initiatives
  • Design and drive strategies to mitigate the Tech Currency for Cast & Guest Solutions
  • Design and drive strategies to manage the cyber security critical and high findings for the ecommerce portfolio
  • Drive strategies in partnership with site operations to transform the Systems Engineering and DevOps processes
  • Drive the technical strategies for ongoing and new projects aligned to core revenue initiatives aligned to Admissions, Resorts and Commerce systems and applications to include the following confidential projects:
    • Wakanda
    • Genie
    • App Monetization
    • Unified Checkout
    • APP Migration
    • System Engineering/DevOps
  • Drive strategies to ensure systems availability, performance and scalability issues & outages for services, providing technical leadership & ownership for immediate and proactive, long term resolutions.
Basic Qualifications:
  • 7+ years of enterprise Technology delivery experience.
  • 10+ years managing technical professionals.
  • Well-rounded experience in communicating and pitching complex ideas to senior decision makers
  • Experience in planning, forecasting and financial aspects of project execution.
  • Experience in building large scale web applications or web-services leveraging Java technologies
  • Demonstrates strong people management skills; with an ability to inspire, mentor, and develop a highly motivated team
  • Ability to work collaboratively with technical, and non-technical Cast across the organization at all levels
  • Portfolio of released applications to the Android and iOS stores.
  • A sound understanding of content management systems.
  • Solid understanding of e-commerce architecture, OOP design principles, third party libraries.
  • Demonstrated exceptional critical thinking, strategic planning, and process management skills
  • Success at achieving sophisticated technology goals on-time and on-budget.
  • A comfort level with complex, matrixed organizations containing a certain amount of ambiguity.
  • Experience in a large media, technology or internet company.
Required Education
  • Bachelor's Degree Computer Science or equivalent experience.
Preferred Education
  • Master of Science (Computer Science), or equivalent experience.
About Parks, Experiences and Products: The Parks, Experiences and Products segment includes Disney's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business segment we call Parks, Experiences and Products. Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world
Under “following confidential products” they list “Wakanda” right next to Genie. Does anyone know what that is referring to? Is it a new app/website? I’ve never heard of that before.
 
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