For heavens sake, if you cannot see the difference between that usage addressing a non-specific grouping to identify them as a group and using it in the way the Disney thinks CM's should use it, then there is no sense in continuing this discussion. There are many acceptable ways to use the word Friend, just not the Disney way.That ignoramus Shakespeare!
And you would be wrong!
"Excuse me, please don't climb on the garbage can along the parade route!"
I would agree with "Sir" and "Ma'am" but you can't use those anymore. They're "cisgender" and you could be "misgendering" don't you know. So we get called "Friend" instead. My response? "Yes, pal?"
Which goes to show every time you try hard not to offend the offended, you end up offending everyone.
Exactly-- best approach don't worry about who is offended ----it's their problem not yours
If you’re going to mock the issue, at last understand the terminology. You don’t have to be cisgender to be OK with “sir” or “ma’am”—the terms are used by or of many trans men and women also—and not all cisgender people welcome these labels.
You don’t know what “cisgender” means, huh? LOL.
Do you need an explanation of these terms you put in quotes?
So because it’s challenging… just lean into knowningly and unnecessarily offending your customers?
Possibly making sure one is not under the influence.
