Cape May has an automated check-in booth

[IanDLBZF]

From blogmickey...

Self Check-In Kiosks Piloted For Cape May Cafe at Disney's Beach Club Resort

Walt Disney World news, photos, and reviews! We provide you with daily news from the Walt Disney World theme parks and beyond

blogmickey.com

Fyi, this system WILL NOT be replacing the podium cast member. It is only supplementing .

 

[drizgirl]

Nope, nothing to see here. Disney has no plans on cutting back on staff.

 

[Indy_UK]

Yet....

 

[FerretAfros]

With all the work they’ve done to integrate everything (but most specifically dining reservations, making them feel like a must-do) into the MDE system, it always amazes me that the CMs have to manually search for your name when you arrive, just like they’ve done since 1971. It seems like this self-service version is more of the same, a high tech way of accessing a low tech system.

Putting a touchpoint on the kiosk and all normal check-in desks is such obvious low-hanging fruit that it really makes you wonder who is in charge of things. It’s a wonder it didn’t happen years ago during the initial MDE rollout.

 

[networkpro]

Its not an issue limited to Cape May, its the single floor management software they use across all table service locations both in and outside the parks. The bean counters say that because its already paid for that it shouldn't be touched and any enhancements must conform to its normal operation.

Its not MDE enabled so you cant use it for proximity check-in ( al la mobile ordering, or Disney Play for the queues). From the scant information in the article, it cant accept modifications, verify any mobility requirements, or accept any seating or server requests (ask for Jan or Genisis at Cape May for Dinner).

 

[Nubs70]

Nothing says personal service like a kiosk.

 

[drizgirl]

Yet....

And Disney has no plans to reduce Photopass staff.

 

[Squishy]

And Disney has no plans to reduce Photopass staff.

 

[Minthorne]

I like it. Hopefully they can replace the waitstaff with droids soon.

 

[MagicHappens1971]

Beach Club has also added Mickey, Minnie, Donald & Goofy's voices to the elevators for when you arrive on each floor, Blog Mickey has a video.

 

[IanDLBZF]

Beach Club has also added Mickey, Minnie, Donald & Goofy's voices to the elevators for when you arrive on each floor, Blog Mickey has a video.

I’ve heard it at the Contemporary too.

 

[Unbanshee]

I’ve heard it at the Contemporary too.

I think that's where it debuted a year ago or so. It's nice to see them expanding the voices

 

[nickys]

There’s some info missing in this story.

OK, so you check in at the screen.

And then what? You waltz in and find a table? Obviously not - otherwise anyone can just walk in! What actually happens next? And how does the CM responsible for taking you to a table know you’ve checked in? Show them the text?

And what happens to guests who don’t have a US phone number? How do they show they’ve checked in at the podium? Are they still using the pagers for them?

 

[asianway]

I think that's where it debuted a year ago or so. It's nice to see them expanding the voices

They’ve had it at the Contemporary for 20 years

 

[Unbanshee]

They’ve had it at the Contemporary for 20 years

Interesting. A Google search turned up an article from an unscrupulous site that announced it as starting last year

 

[Nubs70]

Cost effective and as magical as you make it.

 

[Sirwalterraleigh]

From blogmickey...

Self Check-In Kiosks Piloted For Cape May Cafe at Disney's Beach Club Resort

Walt Disney World news, photos, and reviews! We provide you with daily news from the Walt Disney World theme parks and beyond

blogmickey.com

Fyi, this system WILL NOT be replacing the podium cast member. It is only supplementing .

Beach Club has also added Mickey, Minnie, Donald & Goofy's voices to the elevators for when you arrive on each floor, Blog Mickey has a video.

That’s awesome...is that FREE with a $585 dollar room?

 

[asianway]

Interesting. A Google search turned up an article from an unscrupulous site that announced it as starting last year

I believe if you read said article it will tell you it had been long turned off

 

[Unbanshee]

I believe if you read said article it will tell you it had been long turned off

Nope. Assuming that we're talking about the same corless article, nowhere is it written that it was a returning feature

 

[asianway]

Nope. Assuming that we're talking about the same corless article, nowhere is it written that it was a returning feature

Just pulled it up, it was a bunch of people replying to his tweet. But I remember it well