I am currently living in Ridgepoint. I have had no major problems, but I have never lived in an apartment community like this before. The walls are quite thin, and just this morning I was woken up by my neighbor's bass heavy music. I also hear late night trysts that my neighbors are involved in, if you catch my meaning. I once asked why our notices were put in our doors, instead of the deliverer knocking and seeing if we were home to hand it to us, and was told that the man who delivered the notices (not always good notices) was 70 years old and had been assaulted numerous times.
We were told at move in that the only phone providers available in the area were Bright House and Embarq, and that Bright House was the only cable provider. This was a lie. We were also told that they did not allow more than two pets adding up to 25 pounds (not 25lbs EACH) and they did not allow unregistered cars in the lots. There has been more than one unregistered car in just our parking lot since we looked at the place last May, and people are walking around St. Bernards, Shar Peis, and Pit Bulls/Bull mixes, all of which are well over 25 pounds at maturity. I was made to submit a picture of my cat as well as a letter from my vet in New York stating what her weight would be at adulthood. For a cat. A housecat, not a tiger. My vet had never been asked for this before.
It appears to be safe (no break ins since we moved in last June), although it is dirty - the trash service does not come often enough, and our garbage pails fill up waaaay to quickly. The pool is well maintained. They have some rules that some of us follow, but they refuse to enforce. I have complained about numerous cars being abandoned in our lot, and it took months to get anything done. My girlfriend moved in a month before I did, and she had to ask numerous times to have her patio cleaned (it was a disgusting mess, and they told her they would clean it before she signed the lease) and it still took them four months to get to it.
Like I said, I've never lived in a complex like this, but I was not terribly impressed. Plus, the rates that are quoted in that email might not be accurate anymore; they attempted to raise our rent over 4%, and my girlfriend - who is one building away from me - by less than 2%. The traffic in the area is horrendous, and the package delivery is horrible except for UPS. We had always planned on staying here for a year and then buying a home in the area, so it worked alright for us.