Dranth
Well-Known Member
I see your point, but I feel you are might be under selling the impact these things have a bit.You have it completely backwards. It’s the guests/customers that do not care about those things. WDW management care about making money, full stop. They wants guests in the park, spending. If transitions, interconnectedness or cohesion were the draw to people coming and spending, they would exploit it to the hilt. But it’s not. Those things matter to niche message board super fans. Not the general public who is filling up the park every day. This company has more analytics data for its customers based on viewing habits, surveys, magic band data, ect. If the market truly wanted those things, that’s what they would be providing, but it doesn’t.
For example, I didn’t understand why I liked Disney as much as I did when I was first going to the parks with family. It certainly wasn’t the movies; this was pre-Mermaid, and I didn’t have or watch any of the “Classics” at the time. It wasn’t until I was older that I was able to recognize that it was the thought and attention to detail that was put into the design that drew me in beyond other parks I would visit.
Look at the two nighttime shows for a modern example. They are dropping both after spending a ton of money to produce these because guest scores are that bad. Why? I bet your average guest can’t pinpoint exactly what it is about these that isn’t as satisfying as previous shows. They have popular songs, popular IP, all the same elements as the shows that proceeded them plus more. Yet they failed because people noticed the difference even if only subconsciously.
All that said, you aren’t wrong, their goal is to make money and right now Chapek could stand on the train platform in MK and relieve himself on people as they came in and many would still throw money at them, before running off to pay too much for a cupcake that is 97% frosting by volume which they would then take and get a picture of themselves with it in front of a wall they can plaster on social media.
Long story short, I just don’t feel that what they are doing is sustainable long term without it having a negative impact and by taking these shortcuts now they are losing some advantages they may need again one day.
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