Are we going to have this minor problem again at Prime Time Cafe?

BrianV

BrianV

Well-Known Member
Polydweller said:
The staggering is pretty close. At opening there is a certain amount of table balancing that needs to occur for two main reasons. First, if all tables or even a majority of tables in any given station were filled at nearly the same time the wait staff in the station would not be able to get to all of those tables with greetings and menus within a reasonable period of time. Anyone who has sat waiting for a waiter to come by knows how interminably long it can feel. Ten minutes at the table feels much longer that 10 minutes in the lobby.

The second reason is the kitchen staff can only manage a certain number of orders at any given time. Getting two many orders at once slows meals for everyone and many customers get annoyed. Restaurants work on a rhythm. table and order balancing at the start lets them set the rhythm which makes things better for everyone through out the date.

For wait staff the rhythm is something like greet a guest A and give them the menu, then get order from guest B, deliver Guest B's order to kitchen, pick up guest C's order and deliver to table, get coffee/desert order from Guest D, get Guest E's bill and deliver it to table and repeat. If things are balanced correctly it goes seamlessly and everyone feels they have been taken care of well. Kitchen's have a similar rhythm.

Waiting 10 minutes at the opening is not a bad thing it's actually beneficial to everyone's dining experience.
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Totally agree. And 10 minutes really isn't a wait.

But why not just stagger the ADRs? Instead of booking more people than you can seat at 11, book half at 11 and half at 11:10? Surely not for no-shows because they solved that problem by charging for no-shows.
 
rob0519

rob0519

Well-Known Member
BrianV said:
For the 10 Millionth time, this is a site devoted to an amusement park which now caters to the rich in one of the richest nation in the world. Every single post is a "first world problem"! ;)
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Yes, any problem complaining about a 10 minute wait to be seated to eat at an amusement park is a first world problem and yes, Disney can certainly cater to the rich at their highest end. However, I and plenty of other people that save to go to Disney would hardly be considered rich by the true 1%ers.
 
G00fyDad

G00fyDad

Well-Known Member
Innkeeper's Club said:
Last December when my Dad and I had a lunch ADR at Prime Time Café which was scheduled for 11:00 AM which is when they open. We had arrived at least 10-15 minutes before they opened to check-in. In front of us was another party of 2 and I happened to hear them say they were staying at the Beach Club when asked by the Cast Member. Now it's 11:00 AM and names start to be called. One of the parties seated was the couple who checked in right before us, because my Dad remembers hearing them mentioning how they were staying at the Beach Club. We were not called for at least another 10 minutes and I'm wondering why that happened? Just like the couple who checked in front of us our ADR's were also for 11:00 AM and we were also a party of 2. So how come they got seated right away and we waited longer than expected? I only ask because next month I made another lunch ADR for Prime Time Café at 11:05 AM.
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Try checking in there with an ADR and getting seated 90 minutes later. Yeah. WITH an ADR. That is something to gripe about. I wish I only had to wait 10 minutes.
 
LuvtheGoof

LuvtheGoof

DVC Guru
Premium Member
G00fyDad said:
Try checking in there with an ADR and getting seated 90 minutes later. Yeah. WITH an ADR. That is something to gripe about. I wish I only had to wait 10 minutes.
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I'm sorry, but I find it extremely hard to believe that you waited 90 minutes - and didn't walk out. Did you get into a yelling match with the CMs or a manager over the wait? Heck, we've never waited more than 10 minutes even without an ADR there.
 
G00fyDad

G00fyDad

Well-Known Member
LuvtheGoof said:
I'm sorry, but I find it extremely hard to believe that you waited 90 minutes - and didn't walk out. Did you get into a yelling match with the CMs or a manager over the wait? Heck, we've never waited more than 10 minutes even without an ADR there.
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That is your choice to believe me or not.

We waited because every time I went to the desk to ask how much longer it would be the CM would say "Not much longer now." My wife and I got into an argument that day because of the situation. I wanted to leave and she didn't. Now, you believe what you want. I simply told what happened to us. Have a wonderful day! ;)
 
LuvtheGoof

LuvtheGoof

DVC Guru
Premium Member
G00fyDad said:
That is your choice to believe me or not.

We waited because every time I went to the desk to ask how much longer it would be the CM would say "Not much longer now." My wife and I got into an argument that day because of the situation. I wanted to leave and she didn't. Now, you believe what you want. I simply told what happened to us. Have a wonderful day! ;)
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You didn't read what I wrote. I didn't say that I didn't believe you - just that I didn't believe you didn't walk out of there long before the 90 minutes. We would have walked out after only 30 minutes if we had an ADR, and we love 50's Prime Time.
 
G00fyDad

G00fyDad

Well-Known Member
LuvtheGoof said:
You didn't read what I wrote. I didn't say that I didn't believe you - just that I didn't believe you didn't walk out of there long before the 90 minutes. We would have walked out after only 30 minutes if we had an ADR, and we love 50's Prime Time.
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Not trying to get in an argument with you. As a matter of fact I refuse to do so, so this will be the only thing I say about this. You did exactly say that. Your comment was "I'm sorry, but I find it extremely hard to believe that you waited 90 minutes -and didn't walk out." That's exactly what we did, that's exactly what I posted, and that's exactly your response telling me you didn't believe me. If that's not what you meant then you needed to word it the way you meant it. If I don't believe something someone says I will be quiet about it or flat say I don't believe them. ;)

It's the only time I've ever waited that long to eat dinner at Disney World. And part of our argument that day between my wife and I was that I will never wait that long again. I even kept asking the moron at the desk if they're sure they have me down as an ADR. She kept promising me that they did in fact have me down as an ADR yet I wasn't able to eat for an hour and a half and sat in a waiting area on the floor full of other hot, irritable, and sweaty people.
 
LuvtheGoof

LuvtheGoof

DVC Guru
Premium Member
G00fyDad said:
Not trying to get in an argument with you. As a matter of fact I refuse to do so, so this will be the only thing I say about this. You did exactly say that. Your comment was "I'm sorry, but I find it extremely hard to believe that you waited 90 minutes -and didn't walk out." That's exactly what we did, that's exactly what I posted, and that's exactly your response telling me you didn't believe me. If that's not what you meant then you needed to word it the way you meant it. If I don't believe something someone says I will be quiet about it or flat say I don't believe them. ;)

It's the only time I've ever waited that long to eat dinner at Disney World. And part of our argument that day between my wife and I was that I will never wait that long again. I even kept asking the moron at the desk if they're sure they have me down as an ADR. She kept promising me that they did in fact have me down as an ADR yet I wasn't able to eat for an hour and a half and sat in a waiting area on the floor full of other hot, irritable, and sweaty people.
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Sorry I didn't word it very well, but I stated in my second post that I never said I didn't believe you. I do believe that you waited 90 minutes. I just didn't think that anyone should stick around that long for a meal with an ADR.
 
BrianV

BrianV

Well-Known Member
LuvtheGoof said:
Sorry I didn't word it very well, but I stated in my second post that I never said I didn't believe you. I do believe that you waited 90 minutes. I just didn't think that anyone should stick around that long for a meal with an ADR.
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I've never waited 90 minutes for anything at wdw ever. Not a ride nor a show nor a meal. (Struggling to think of anything elsewhere too...waited a long time in the rain to see the pope on Boston common in ca 1980!) But given that there are signs posting 90+ minute waits and people are on line I assume people do and do so frequently.
 
Johnguelff

Johnguelff

Active Member
I was at 50's in May and with my 5pm adr we waited 35min extra. That place is always insane. The line was out the door and wrapped around the building and all standing room inside was full. But I have to have that cheese stuffed pork chop. :D:D:D
 

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