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    AP Refund Watch

    Posting to get in on this thread. No refunds on my two APs yet either.
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    Disney Customer Service Giving me the Run Around

    Its all about customer service. I understand that a person will not always have all the information. However, that is why you are trained (as I have been as a professional and a nurse) to give the most accurate information I can and then when I don't have an answer, be able to provide more...
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    Disney Customer Service Giving me the Run Around

    This is super helpful, at least in painting a broader picture behind how these systems work. I really appreciate the constructive reply
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    Disney Customer Service Giving me the Run Around

    You must not have read my post clearly because I wrote that the CS reps couldn't answer my questions, give me clear answers as to what my options were and how much I would be able to get back. When I asked to cancel, the CS rep told me that they could put in a request to cancel but that it might...
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    Disney Customer Service Giving me the Run Around

    The problem with that resource (which I have seen) is that, when you scroll down further on that page, it explains that APs will have an extension of their passes for the number of days that the parks are closed. And in a completely different header, the image you posted, explains that APs who...
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    Disney Customer Service Giving me the Run Around

    Do you resource material on this? Because when we talked to the customer service agents yesterday, they said that that will not be an option (refund from closure date to AP exp date). But like you said, more info may be shared publicly in early July. It really sounds like the CS agents don't...
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    Disney Customer Service Giving me the Run Around

    Prior to starting a family, my wife and I thoughtfully made the decision that we wanted to visit WDW 3-5 times within a year. We crunched the numbers and consulted our calendars and made the decision to purchase APs, as it would be financially beneficial to us as opposed to buying individual...
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    If you had to spend the quarantine in a World Showcase pavilion?

    Mexico. For sure. Can we add in Food and Wine pavilions as well? I could eat Mexican every day, and their Mexican food is much closer to actual Mexican food than what you would get in some chain Mexican restaurant. Outdoor restaurant, live performances, indoor restaurant, craft shops, dark ride...
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    Howdy

    My first visit to Disneyland was in 1988 and my first visit to WDW was in 1996. Currently an AP with my wife, no kids...yet. Glad to be here!
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