Extra Disney Magic that made your day

Driver

Well-Known Member
Back in 2015 my husband and I went on a quick trip together. We were having lunch at Cosmic Ray's. A CM was walking around making small talk at different tables and came by ours. We struck up a good conversation with him. Before he left he wrote out a special ticket for us as a fastpass that we could redeem at 7DMT. This was extra special because (unknown to him) we had missed our fastpass+ reservation for the ride earlier in our trip because of some major post dinner transportation issues. That was our first and only time on 7DMT on that trip thanks to the CM. I really appreciated that he stopped to give two adults traveling without children some extra Disney magic.

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Remember it's the CM's that make Disney different than other parks. Children or not they want you to enjoy your experience and have fun. CM's are empowered to do this. There are limits at all levels but the focus is always a good guest experience. Glad you enjoyed your encounter I can promise you the CM did. This is what we do!
 

disneyworlddad

Well-Known Member
I have told this story here before but I love it so I shall share again. On our last trip to Disney my DS first trip (1 1/2 at the time). WE got to Epcot for "rope drop" and were first in line for Nemo. We had a great conversation with the lady waiting to let us in. My wife and the CM decided the seagulls all must be toddlers because all they say is "mine". Now my son had a Nemo shirt on, the one with a hood that has a fin on top and as we start walking through the attraction every CM who we pass says "Look Nemo is here! We can start the ride now!" Then the last CM on the moving walkway as you load gives my son this little plastic orange fish. What a great way to start the day!
 

MalMeansBad

Member
This past May, after having driven 16 hours with my sister and our friend, we arrived at the Grand Floridian exhausted. We were so tired and the weather was bad. One of the cast members in the Gasparilla Grill was so nice. Her attitude alone was enough to brighten our days.

Also, if y'all don't know: you can tweet to @WDWToday and they will give "Cast Member Compliments" to the cast member you tweet them about! They did this with the woman at the Floridian and it made us even happier to know that she knew she made our day better!
 

newhorizons1

Well-Known Member
Remember it's the CM's that make Disney different than other parks. Children or not they want you to enjoy your experience and have fun. CM's are empowered to do this. There are limits at all levels but the focus is always a good guest experience. Glad you enjoyed your encounter I can promise you the CM did. This is what we do!

Thank you for what you do to add some magic into our trips! We still fondly talk about our experience with this CM two years later.
 

Rsj88

Well-Known Member
My niece absolutely loves Stitch and was so excited to meet him. She was last and line to meet him and after they finished taking pictures he took her hand and bought her ice cream. It made her whole trip. It was such a special and magical moment for her, especially since she may not get an opertunity to go back to WDW.
 

DisneyDoctor

Well-Known Member
It was so great reading all of these! After a long day, these stories really made my night!

I, too, have a few stories. One in particular stands out. As a 9 year old boy, I was finally going to ride Space Mountain. Words can't describe the excitement I felt. While riding, my absolute favorite Disney hat flew off my head and into the dark space abyss. Of course I was upset, but I tried not to show it; I was just happy to have ridden Space Mountain! Anyways, while getting off the ride I wiped a few stray tears from my face and a cast member asked what was wrong. My dad explained how I lost my favorite hat on the ride while I did my best to act mature. The cast member looked at me and asked, "well, do you know what's better than one hat?" I responded with a confused look, smile, and slight shake of the head. He replied, "TWO HATS!" He then walked my family and I to the Space Mountain gift shop, allowed me to pick out two hats, and sent our family on our way to the next adventure. I will NEVER forget that day. It inspired me as a child, and to this day inspires me as an adult.
 

Minnesota disney fan

Well-Known Member
We were at AK on October 1, in Pandora waiting for the Swotu Wayä drum ceremony and from behind us came a man with a Hawaiian shirt and a long earring. He started playing the electronic drums, and we realized it was Joe Rohde. My husband approached him first and my son and I followed. I thanked him for all his great work and he told us how birds were nesting upon the high rock structure before it opened. He shook all our hands and was most gracious. It made my night.

to me, Joe Rhode is a rock star - a real artist and star. What a treat that must have been!
 

Bryan W

Member
I took my younger sister to WDW for a quick weekday trip a couple years ago during her birthday week. She was a freshman in college at the time. I made sure we got her a 'happy birthday' button when we arrived and wrote her name on it with the provided sharpie. She lit up with a huge smile every time one of the CMs would say 'Happy Birthday' to her. I know it's a 'normal' thing that happens all the time at WDW, but some of the CMs really went out of their way to mention it and make her feel special. The look she gave me every time someone mentioned it made the whole trip worth every penny.
 

Bullseye1967

Is that who I am?
Premium Member
My wife and I were AP holders while we lived in the Orlando area. We used to have a contest every time we were in the parks or at Disney Springs, to see who could spot the most birthday buttons and wish them happy birthday by name. She usually won, but it was usually close. Sometimes the reaction people would have would make our whole day :)
 

Mickey shaped world

Active Member
Last trip I was in line in a gift shop in Epcot buying some presents. I waited at most 15 minutes to get served at the till and the cast member apologised for the wait, even though there was no need to. After the cast member served me, he pulled out a slip of paper and said I could pick out any 4 keyrings I would like from the shop. I was so taken back, you don't get customer service like that anywhere else.
 

Andrew_Animatronic

Active Member
Very recently, me and some of my school friends were at HS for a band performance trip. It was amazing seeing first timers gawk at the parks. Anyway, we were passing by the theatre, and saw some First Order storm troopers escorting the dinner party crowd. My friend, being a total nerd, yells, "Long live the Republic!" Surprisingly, one of them turned around and said "Captian Phasma will hear about this!" My friend was dumbfounded that he got a response. Just made my day seeing the immersiveness of the park in action.
 

minnie2000

Well-Known Member
About ten years ago we were at WDW with our two daughters, who were about 10 and 7. We queued to meet the princesses in the MK. We were the last people in the room, and as we were leaving, they called us back, and let our daughters have photos with all three princesses together.
 
I think one of my absolute favorite Disney memory has to be during our 1st anniversary of dating trip to Disney in 2014. My now husband was never really into Disney and begrudgingly agreed to go to Disney for our anniversary. It was an entire week of blazing heat, arguments and spending to much money, lets just say he was not very happy towards the end of the trip. On our last day right before park close, we decided to wrap up our trip on pirates. As we approached the ride load area, the CM manning the FP merge point noticed our anniversary buttons and pulled us aside. We were escorted to the load area and invited us to our own private boat for the whole ride! We were floored! We sat in the very back and enjoyed the ride. It was one of the most magical Disney experiences I've ever had. When we exited, he was like a totally different person. He was ranting and raving about how magical it was to experience pirates basically by ourselves. Ever since then he is now a Disney fanatic & cant leave the Magic Kingdom without riding pirates. He even proposed on New Years @ DW 2 years ago, and we just got back from our honeymoon at DL last week! I think he is a changed man :rolleyes:
 

macefamily

Well-Known Member
My daughter is working at the Contemporary Resort as a lifeguard through the Disney College Program. She told me that she got to spread that Disney Magic several mornings when opening the pool. When there's a family who is at the pool early for the opening, she let's the little kids "magically" turn on the fountains and sprinklers for the day. She said some of them light up and are absolutely amazed. Good stuff.
 

laddie183

New Member
This is by far my favorite Disney memory. About twelve years ago I was in MGM (as it was known then) with four of my nephews in January. The youngest was four and he wasn't able to ride a lot of the rides with height restrictions. He could ride some rides with height restrictions but not the majority. He was a real trooper about it until we got to Star Tours. As we were walking towards the attraction and he saw that AT AT Walker he was so excited! His Mom and I looked at each other and we both said uh oh. Neither of us could remember if it had a height requirement or not so we crossed our fingers as we walked up to the entrance. Of course there is a height requirement so we got there and the little guy marched up to the measuring stick and was about two inches short. He was crushed and for the first time all trip he burst into tears because he was too short to ride. There was a booth right outside the ride that did elaborate face painting so I told him that while his mom and brothers were on the ride I would take him to get his face painted. Of course the other three boys heard this and said they wanted to get their faces painted as well. So while we were discussing the face painting and the four year old is still crying a CM approached us and said that since it wasn't busy they could let us go on the ride, in our own car, without the motion turned on. We were thrilled! We walked through the queue and there was a CM waiting for us at the end to get us into our own car. They put him in a special booster seat and made a big deal of getting him all situated in the best seat. So we "rode" Star Tours by ourselves and the car never moved. It was awesome because it made his trip. When we were done they gave him a little certificate with the date on it that said "Junior Pilot" with the date on it. There was also an empty date field labeled "I was big enough to ride on my next trip on date:". We thanked the CM's over and over again and they said that they loved being able to do it. They explained that they could only do that when it's not busy so it was a rare treat for them too. Then we walked out and tried to pass the face painters at which point the kids remembered the initial conversation. Sixty dollars later I was walking around WDW with a Ninja, a Tiger, Darth Maul and a Lizard. It was a fabulous day!
 

DisneyDoctor

Well-Known Member
This is by far my favorite Disney memory. About twelve years ago I was in MGM (as it was known then) with four of my nephews in January. The youngest was four and he wasn't able to ride a lot of the rides with height restrictions. He could ride some rides with height restrictions but not the majority. He was a real trooper about it until we got to Star Tours. As we were walking towards the attraction and he saw that AT AT Walker he was so excited! His Mom and I looked at each other and we both said uh oh. Neither of us could remember if it had a height requirement or not so we crossed our fingers as we walked up to the entrance. Of course there is a height requirement so we got there and the little guy marched up to the measuring stick and was about two inches short. He was crushed and for the first time all trip he burst into tears because he was too short to ride. There was a booth right outside the ride that did elaborate face painting so I told him that while his mom and brothers were on the ride I would take him to get his face painted. Of course the other three boys heard this and said they wanted to get their faces painted as well. So while we were discussing the face painting and the four year old is still crying a CM approached us and said that since it wasn't busy they could let us go on the ride, in our own car, without the motion turned on. We were thrilled! We walked through the queue and there was a CM waiting for us at the end to get us into our own car. They put him in a special booster seat and made a big deal of getting him all situated in the best seat. So we "rode" Star Tours by ourselves and the car never moved. It was awesome because it made his trip. When we were done they gave him a little certificate with the date on it that said "Junior Pilot" with the date on it. There was also an empty date field labeled "I was big enough to ride on my next trip on date:". We thanked the CM's over and over again and they said that they loved being able to do it. They explained that they could only do that when it's not busy so it was a rare treat for them too. Then we walked out and tried to pass the face painters at which point the kids remembered the initial conversation. Sixty dollars later I was walking around WDW with a Ninja, a Tiger, Darth Maul and a Lizard. It was a fabulous day!
So cute, thanks for sharing!
 

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